BVG Fahrinfo is the official Berlin city transport map and ticket purchasing app, use it as your personal journey planner and buy tickets for all transport in and around the city.
The BVG Fahrinfo app has maps of all transport throughout the city including the bus, train, subway and tram.
How does it work?
Input your destination
Check the travel information and plan your trip
Buy a ticket
Download the ticket straight to your device
That’s it!
It really is that simple!
Are you late for a meeting in another part of the city and need to know the quickest route to work for all transport types? No problem.
Do you need to plan your connections and need access to all transport modes to plan your trip? That’s no problem either.
If you are a Berlin local traveling the bus and subway every day and looking for the quickest route or here for the weekend and looking for the quickest train or tram to the Spree, we’re here to help with the perfect route and ticket.
Buy your ticket and start your journey, we accept any of the following cashless payments:
• Direct debit (SEPA)
• Credit card (Visa, Mastercard & American Express)
• PayPal
• Apple Pay
You can check out all of the information you need to travel like a local in Berlin with BVG Fahrinfo, you can also buy a ticket for any bus, train, tram or subway trip in the app. You will be able to view multiple travel options to suit your needs and buy a ticket in the city.
Save your destinations:
Taking regular trips to your favourite places? Why not save them and get quicker results, every destination is saved so you can start your journey quicker and plan your route.
Need to get home on the subway from your favourite restaurant or looking to pick up something sweet from your favourite store? Your saved destinations are there for you in the app.
Travel planner:
BVG Fahrinfo has a map feature of all the different transport routes in the city and live travel information for all bus, train, tram and subway lines for Berlin and Brandenburg. Each map works in addition to the live travel information so that you can know which transport is best for you!
Ticket purchase:
Select the best travel route or check the Berlin travel maps to buy a ticket for any bus, train, tram or subway trip using the app just press on the travel option you want to take or your chosen route, then press on the ticket and you are good to go!
We offer a variety of different ticket types to fit with your life, whether you are here for a weekend or a berlin local:
• Monthly Ticket 10 a.m. (AB)
• Monthly Ticket Apprentice (AB)
• VBB-Flexticket (AB)
• Berlin Ticket S (AB)
• 4-trip-Ticket
• Daily pass
• Single ticket
• Short haul
• Connection ticket
• Tourist tickets
• Bicycle ticket
Multiple transport modes:
BVG Fahrinfo offers a combination of travel options for you to use throughout the city!
Use classic bus, train and tram travel with transport options like car sharing, bike sharing and kick scooters to enhance your journey. It’s so easy to use, whether you want to car share to the nearest to S-Bahn or pick up a bike and take it on the train to your next destination.
With BVG Fahrinfo you are not limited to public transport options only but have multiple options to choose from.
If you need a train, bus, bike, tram, car or a scooter we have you covered! Just open the map, get your current location and check out the travel options around you. BVG Fahrinfo has it all!
Information updates:
BVG Fahrinfo is the way to take city trips, we offer up to date travel information on all bus, train, tram and subway so that you can plan your route with the latest updates and avoid any delays by using the Live Information feature to get around Berlin or use the Commuter Alarm feature and receive a notification about changes to your journey.
It works but not always. Needs better live status of train or bus late or early times. Also bit persnickety with addresses. Often it doesn’t like the addresses I get from Google Maps and I don’t know what to do to alter the format so it will accept them. Not a perfect app but it is the only official app for BVG. It is bad at showing where the bus stops are when transferring between services or where the train entrances are. I have missed connections several times after following signs from the train up to the street but then no signs directing you to the bus stop! It also needs a middle layer map for the walking around part you do from the street to the train, and from the train out to the street. I often miss connections because of the maze of tunnels and hallways you have to navigate blindly after you exit the train.
Developer Response
Thanks for your detailed feedback! 🙏 We totally hear you – we know the live status could be more reliable, and we’re working on improving it. We also understand your frustration with navigating between services. We’re taking your suggestions to heart, and we’re constantly working to improve the experience. Stay tuned – we’ve got big plans for making those transfers and connections a whole lot easier! 😊
App crashed when I was getting controlled on the train!!!!
Uhmmm33327884217
The app crashed and wouldn’t open when the ticket checks began on my train and now I have to waste time going to the customer service to explain this problem and the 60 euro ticket. I’d advise any traveller to avoid using this app if you want to feel securely about your train travel. Remember, the train controllers work on weird incentives. They get paid based on a quota system of how many people they stop! They will still write you a ticket even as they see difficulty. What’s more, I couldn’t go to the DB customer service on the same day that I got the ticket. The train controller’s notes must batch every night to DB because they didn’t have them. You can’t even go to get the ticket rectified until 2pm the next day. For the app developers, you really need to get this right so you don’t inconvenience travellers and tourists with these app crashings!!!!!
Developer Response
We’re really sorry to hear about your frustrating experience – that sounds incredibly stressful! 😔 App crashes are definitely not something we want anyone to deal with, especially when it affects your travel. We're looking into the issue to make sure it doesn’t happen again. In the meantime, please don’t hesitate to reach out to our support team so we can help resolve the situation as quickly as possible. We totally understand your concerns and are committed to making your travel experience smoother in the future. Thanks for your feedback, and we’ll work hard to get things right! 🙏
Can’t add payment method
AppleOfficialAppReviewer
The new version came with a new design and it is really bad. The “clean” approach makes hard to understand what is currently selected and what will be changed if I click something. Also it introduced a new bug in the planner. When I chose my favorite locations as the start location, it always change automatically to my current location. Only works if after the first search I edit the starting point.Edit: new version is buggy and I can’t add credit card payment method. The app doesn’t even reach the point where it asks for the card number
Developer Response
Thank you for your feedback! Our 'clean approach' should actually provide clarity, not confusion. Our team is working diligently to hunt down and fix these bugs. Thank you for helping us get the app back on track!
Fantastic in so many ways
Gizbab
The little app will help you get around Berlin without the need of the language. The time calculated from and to a given location is perfect. You even can purchase the tickets via the app. I got a 2 day tourist ticket and I got around everywhere easily and quickly with impeccable timing. If you get the AB and C regions, you’ll even get to the airport. Cheap as well ticket wise. A must for any tourist (and likely new local) to have.
Developer Response
Thank you so much for the awesome feedback! 🙌 We're thrilled the app made your Berlin adventure smooth and stress-free. And hey, if it can help you get to the airport, we're basically your personal tour guide now! 😎 We might not speak all languages, but we sure know how to get you around the city. Thanks again for sharing – you're officially a Berlin pro now!
What’s new?
Background: We’re already building tomorrow. Coming soon: Your DeutschlandTicket in the app.
Version 8.13.3
The developer, Berliner Verkehrsbetriebe (BVG) - AöR, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Search History
Usage Data
Diagnostics
Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Berliner Verkehrsbetriebe (BVG) Anstalt des oeffentlichen Rechts
Size
138.2 MB
Category
Travel
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
iPad Requires iPadOS 17.0 or later.
Mac Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
