Thuisbezorgd.nl

Name: Thuisbezorgd.nl
Rating: 4.7 (8712 reviews)
Author: Takeaway.com Central Core B.V.

Order food & groceries online

Free

8.7K Ratings
Age Rating

13+
Years
Category

Food & Drink
Developer

Takeaway.com Central Core B.V.
Language

EN
+ 10 More
Size

293
MB

Whether it’s Friday night pizza cravings, a healthy lunch on the go, or fun dinner with friends, the free Thuisbezorgd app has you covered. Order online for delivery or collection from your favourite restaurants and local takeaways in your area. Order from your favourite restaurants From big brands like Kentucky Fried Chicken and Burger King to local gems nearby, order your favourite food online on Thuisbezorgd. • Boost your energy with a fresh salad or speedy lunch delivered straight to your work. • Unwind with a tasty dinner at home. From aromatic Indian to fresh sushi, crispy fried chicken to rich desserts, vegan treats to juicy steak. Find your flavours on Thuisbezorgd. • Satisfy your food cravings with pizza, kebab, and more comfort food from a takeaway nearby. Your benefits at a glance Download the Thuisbezorgd app now and enjoy perks like: • Easy ordering: Fast checkout for delivery or collection • Exclusive offers: Special deals and discounts • Wide selection: Discover local favourites and famous places near you • Endless options: A variety of cuisines, flavours, and dietary options • Real-time updates: Follow your order with our handy Food Tracker® • Pay your way: Multiple payment options to choose from Over 14.000+ restaurants at your fingertips. From big brands like McDonald's to local hidden gems. From pizza delivery to lunch to go. Find it near you, order online, and track it to your door. Download Thuisbezorgd now and get what you love, delivered or ready for collection.

Ratings & Reviews

4.7

out of 5

8.7K Ratings

Great options, not the best service
12/15/2019
rolling_stones_luva
I’ve ordered a few times with this app and I enjoy the amount of options they have, but the service is not great. Usually I have to wait much longer for my food than what is originally indicated. I once waited over an hour longer than originally pointed out for my meal; I sent a few emails to the app’s customer service and I never received a response.Like I said, great options, but expect to wait longer than indicated for your food and don’t rely on the customer service.

Developer Response
Dear customer, Thank you for your review. We are sorry to hear you often waited longer than indicated by the restaurant. It is the restaurant's responsibility to keep you up to date regarding your order status. If you have sent us emails, perhaps the response landed in your spam folder. When you have a complaint regarding the delivery time however, we recommend you to contact the restaurant, as they are responsible for this. Kind regards, Kyana - Team Thuisbezorgd.nl
Great options, not the best service
12/15/2019
rolling_stones_luva

I’ve ordered a few times with this app and I enjoy the amount of options they have, but the service is not great. Usually I have to wait much longer for my food than what is originally indicated. I once waited over an hour longer than originally pointed out for my meal; I sent a few emails to the app’s customer service and I never received a response.Like I said, great options, but expect to wait longer than indicated for your food and don’t rely on the customer service.
Developer Response 12/16/2019
Dear customer, Thank you for your review. We are sorry to hear you often waited longer than indicated by the restaurant. It is the restaurant's responsibility to keep you up to date regarding your order status. If you have sent us emails, perhaps the response landed in your spam folder. When you have a complaint regarding the delivery time however, we recommend you to contact the restaurant, as they are responsible for this. Kind regards, Kyana - Team Thuisbezorgd.nl
Unreliable and irresponsible services
04/10/2025
KYC.C
I made order at 8:45 am to be delivered to RAI Amsterdam. It took over an hour for the simple breakfast (2 sandwich and 2 coffee) to be prepared. I was hungry and needed to attend a conference session before lunch. As such, I looked at my phone regularly to track the updates. Finally after an hour, the app said my food was on the way. The app showed the deliverer near the address but not at the address. I went outside of the building and waited for ten minutes during when I looked at my phone all the time. All of a sudden, the app said order was delivered but I saw no deliverer at the location. I asked security guard who said they didn’t see anyone delivering food either. I made multiple attempt to get help from the app. No real help was given. I eventually never received my order. I asked for a refund. They refused. I asked for proof of delivery. They were not able to provide any proof. They took my money and wasted my time just like that. If I can give zero star, I’ll definitely do that. The app only cares about making money but did nothing to safeguard customer experience or the very basic of whether the goods was delivered or not. I’m in The Netherlands for a business trip. This really gave a very bad impression of the city.
Unreliable and irresponsible services
04/10/2025
KYC.C

I made order at 8:45 am to be delivered to RAI Amsterdam. It took over an hour for the simple breakfast (2 sandwich and 2 coffee) to be prepared. I was hungry and needed to attend a conference session before lunch. As such, I looked at my phone regularly to track the updates. Finally after an hour, the app said my food was on the way. The app showed the deliverer near the address but not at the address. I went outside of the building and waited for ten minutes during when I looked at my phone all the time. All of a sudden, the app said order was delivered but I saw no deliverer at the location. I asked security guard who said they didn’t see anyone delivering food either. I made multiple attempt to get help from the app. No real help was given. I eventually never received my order. I asked for a refund. They refused. I asked for proof of delivery. They were not able to provide any proof. They took my money and wasted my time just like that. If I can give zero star, I’ll definitely do that. The app only cares about making money but did nothing to safeguard customer experience or the very basic of whether the goods was delivered or not. I’m in The Netherlands for a business trip. This really gave a very bad impression of the city.
Delivery Estimated Time Is Not Accurate
07/29/2019
thatsillegal
I never got to eat the food that I ordered through Thuisbezorgd because the delivery person never showed. When I called De Vegetarische Snackbar about my order, they said no one answered the door and they tried calling me. I was sitting at the door with my phone and sat there for another twenty minutes after the food was supposed to be delivered; there were also three people in the building lobby that did not see the delivery person so they must have gone to the wrong place. I have used Thuisbezorgd several times and this is the first time this has happened, but it is especially disappointing because I have missed De Vegetarische Snackbar when they have been open. After calling, De Vegetarische Snackbar offered for my cold food to be delivered in 45 minutes as their remedy with no apology and Thuisbezorgd stopped responding to me to resolve the matter. I probably won’t use them again, but hopefully they add an option to tip within the app, specifically after food is delivered.

Developer Response
Dear customer, Thank you for your message.We are sorry to hear this situation has happened. We would like to help you further with this issue. Could you send us an email describing with happened? You may send this to info@thuisbezorgd.nl. Please also provide your ordernumber, so we can find your order. Kind regards, Kyana - Team Thuisbezorgd.nl
Delivery Estimated Time Is Not Accurate
07/29/2019
thatsillegal

I never got to eat the food that I ordered through Thuisbezorgd because the delivery person never showed. When I called De Vegetarische Snackbar about my order, they said no one answered the door and they tried calling me. I was sitting at the door with my phone and sat there for another twenty minutes after the food was supposed to be delivered; there were also three people in the building lobby that did not see the delivery person so they must have gone to the wrong place. I have used Thuisbezorgd several times and this is the first time this has happened, but it is especially disappointing because I have missed De Vegetarische Snackbar when they have been open. After calling, De Vegetarische Snackbar offered for my cold food to be delivered in 45 minutes as their remedy with no apology and Thuisbezorgd stopped responding to me to resolve the matter. I probably won’t use them again, but hopefully they add an option to tip within the app, specifically after food is delivered.
Developer Response 07/31/2019
Dear customer, Thank you for your message.We are sorry to hear this situation has happened. We would like to help you further with this issue. Could you send us an email describing with happened? You may send this to info@thuisbezorgd.nl. Please also provide your ordernumber, so we can find your order. Kind regards, Kyana - Team Thuisbezorgd.nl
Food not delivered and no refund
09/28/2024
=!levani!=
I have downloaded this app in Amsterdam to get some food. Never received my products. Help center in app is useless, only bot is answering you, which can't do anything. restaurant contacted me next day and told me that they closed early and that's why they did not deliver my products (how is that even excuse?) and offered to deliver it next day. Of course I did not need those products next day afternoon. I have asked for refund and they said that I should ask for refund in app. App bot only got to the point where it would send my info to team to check what happened to my order and nothing ever happened. I lost 30€, my nerves and energy for nothing. worst delivery app experience I have ever had in any country. useless help center with dumb bot.
Food not delivered and no refund
09/28/2024
=!levani!=

I have downloaded this app in Amsterdam to get some food. Never received my products. Help center in app is useless, only bot is answering you, which can't do anything. restaurant contacted me next day and told me that they closed early and that's why they did not deliver my products (how is that even excuse?) and offered to deliver it next day. Of course I did not need those products next day afternoon. I have asked for refund and they said that I should ask for refund in app. App bot only got to the point where it would send my info to team to check what happened to my order and nothing ever happened. I lost 30€, my nerves and energy for nothing. worst delivery app experience I have ever had in any country. useless help center with dumb bot.

Your Thuisbezorgd app has a brand new look! Based on your feedback, we improved the design. It’s easier than ever to order what you want – from groceries to delicious meals. There are now more search options and filters, and we also improved the navigation speed. On top of that, we added new features like: - Loved in your area Browse the most popular categories in your neighbourhood. - Bigger menu images See what’s on offer at a glance. Like the look of something? Press ‘+’ to add it to your basket. - Your cravings, saved Your last order is saved for you, so you can come back to it anytime. There are more exciting features coming up in the near future, so make sure you update your Thuisbezorgd app regularly! Questions or tips? Contact us: iosapp@takeaway.com

Version 36.30.1 1d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supported Features
- VoiceOver
- Voice Control
- Dark Interface
- Differentiate Without Color Alone
- Sufficient Contrast
- Reduced Motion

For more information, visit the developer’s accessibility website .

Information

Seller: Takeaway.com Central Core B.V.
Size: 293 MB
Category: Food & Drink
Compatibility: Requires iOS 17.0 or later.

iPhone
Requires iOS 17.0 or later.

iPad
Requires iPadOS 17.0 or later.

Apple TV
Requires tvOS 10.0 or later.
Languages: English and 10 more

English, Bulgarian, Catalan, Danish, Dutch, French, German, Italian, Polish, Slovak, Spanish
Age Rating: 13+

13+

Learn More

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