Mountain America CU

Name: Mountain America CU
Rating: 4.7 (28533 reviews)
Author: MACU

Finance

Free · Designed for iPad. Not verified for macOS.

29K Ratings
Age Rating

4+
Years
Category

Finance
Developer

MACU
Language

EN
+ 1 More
Size

130.9
MB

TRANSFERS ▪ Move money between your Mountain America accounts. ▪ Make loan payments or set up recurring payments. ▪ Move funds between your Mountain America accounts and those at other financial institutions. ▪ Securely send and receive money with Zelle® using a U.S. mobile number or email address.¹ MOBILE DEPOSIT ▪ Deposit checks by taking a picture with your device. MOBILE LOANS ▪ Apply for credit card, auto, RV, ATV, motorcycle and personal loans. BILL PAY ▪ Schedule, edit and cancel bill payments. SECURITY ▪ Set up text and email alerts based on balances, approvals, transactions and more. ▪ Use your fingerprint or face scan to log in with supported devices. DEBIT & CREDIT CARDS ▪ Freeze and unfreeze your card. ▪ Change or reset your PIN. ▪ Request a new or replacement card. ▪ Set travel notifications. ▪ View full card details. ▪ Push cards to mobile wallet. 1. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Insured by NCUA Membership required—based on eligibility. Loans on approved credit.

Ratings & Reviews

4.7

out of 5

29K Ratings

MACU are you listening? The star rating is false
08/09/2020

rich1km
1st these ratings are as far back as 9 years ago making 4.7 not valid for this new app. I read 10 bad to 1 good. MACU needs to really look at this app. It has serious issues. My phone is a little older iPhone 6 but it does not have issues with any apps but this one. It has log out issues and freezes. Have talked to many and reported to Mountain America. I have to delete the app and reload almost every time I log in which is several times a day. Please everyone we need to give MACU our feedback. I like the credit union and I think this app could be good but tight now it is BAD!!!! Can’t log out, failure to authenticate, screen freezes during log out, rolling dots that never end. Etc I would love to see them put it back to the old app until they can resolve the issues instead of trying to change the wheels on a moving vehicle. I would also like to see some of the old options we had like a drop down that remembers all your accounts so you don’t have to type in a user name every time. Please please fix this.

Developer Response
Hi, rich1km. We are very sorry to hear that you are having this many issues with our new application. We have applied several updates that should help with the stability of the app and it's features. We recommend making sure you are using the latest version. If you are still having issues logging in and using the features, please call us at 1-800-748-4302 so we can look into these problems further for you.
MACU are you listening? The star rating is false
08/09/2020

rich1km

1st these ratings are as far back as 9 years ago making 4.7 not valid for this new app. I read 10 bad to 1 good. MACU needs to really look at this app. It has serious issues. My phone is a little older iPhone 6 but it does not have issues with any apps but this one. It has log out issues and freezes. Have talked to many and reported to Mountain America. I have to delete the app and reload almost every time I log in which is several times a day. Please everyone we need to give MACU our feedback. I like the credit union and I think this app could be good but tight now it is BAD!!!! Can’t log out, failure to authenticate, screen freezes during log out, rolling dots that never end. Etc I would love to see them put it back to the old app until they can resolve the issues instead of trying to change the wheels on a moving vehicle. I would also like to see some of the old options we had like a drop down that remembers all your accounts so you don’t have to type in a user name every time. Please please fix this.
Developer Response 02/19/2021
Hi, rich1km. We are very sorry to hear that you are having this many issues with our new application. We have applied several updates that should help with the stability of the app and it's features. We recommend making sure you are using the latest version. If you are still having issues logging in and using the features, please call us at 1-800-748-4302 so we can look into these problems further for you.
A Major Improvement From The Old App
06/24/2020

MACU InfoSec
I am a full-time Security Engineer for MACU and have been conducting penetration testing on this app since December 2019 (long before it was made public yesterday). MACU contracted with a reputable vendor (different from our previous mobile app vendor) to create this app. Not only has MACU allowed myself and another coworker to perform thorough penetration testing for so many months, but we also hired a third party top-notch security expert to perform his own security analysis and review. With confidence I can say that I’m much more pleased with this app than our old one. I won’t pretend that there aren’t minor issues that don’t need attention. There is work actively being done to fix those small inconveniences. I’d just like to say that I’m much happier with this app and the security mindset and related features that it brings to the table. I’d highly recommend it to anyone else out there!
A Major Improvement From The Old App
06/24/2020

MACU InfoSec

I am a full-time Security Engineer for MACU and have been conducting penetration testing on this app since December 2019 (long before it was made public yesterday). MACU contracted with a reputable vendor (different from our previous mobile app vendor) to create this app. Not only has MACU allowed myself and another coworker to perform thorough penetration testing for so many months, but we also hired a third party top-notch security expert to perform his own security analysis and review. With confidence I can say that I’m much more pleased with this app than our old one. I won’t pretend that there aren’t minor issues that don’t need attention. There is work actively being done to fix those small inconveniences. I’d just like to say that I’m much happier with this app and the security mindset and related features that it brings to the table. I’d highly recommend it to anyone else out there!
THE WORST BANKING APP
09/03/2025

IS2008
I am a product designer and this is by far the worst UI and user experience. I always keep up to date with the updates. But every month results in a call to customer service because of the friction points in this app. There is not enough information within account transaction history to know the to and from of withdrawals, deposits, and pending items. When you try to add an account to make transfers from the UI hides all important information making the user forget which account they just added. Prioritization of ads over information. For mortgages, you cant see any information besides your total balance. No payments, no history. There are a lot of restrictions to the user based on policies that dont relate to the UI but there should be tool tips or ways to show the user that important information at the time of need. All of these issues make it VERY hard to do basic tasks like transfer, make payments, see account history. Also, customer service numbers should be clickable links. PLEASE invest in your user experience. I am tempted to completely switch financial service providers over years of these issues.
THE WORST BANKING APP
09/03/2025

IS2008

I am a product designer and this is by far the worst UI and user experience. I always keep up to date with the updates. But every month results in a call to customer service because of the friction points in this app. There is not enough information within account transaction history to know the to and from of withdrawals, deposits, and pending items. When you try to add an account to make transfers from the UI hides all important information making the user forget which account they just added. Prioritization of ads over information. For mortgages, you cant see any information besides your total balance. No payments, no history. There are a lot of restrictions to the user based on policies that dont relate to the UI but there should be tool tips or ways to show the user that important information at the time of need. All of these issues make it VERY hard to do basic tasks like transfer, make payments, see account history. Also, customer service numbers should be clickable links. PLEASE invest in your user experience. I am tempted to completely switch financial service providers over years of these issues.
App is very buggy
08/21/2022

SLG1411
I wish I could give this a higher review but I use it very consistently for my business account and the app is filled with bugs!!! When I am trying to deposit mobile checks it only works about 8 out of 10 times. It will all of a sudden just stop working and give an error that says “try again”. It’s been happening for over a year like this. I deposited about 30 checks a week for my job so this gets very annoying 😩. My other major complaint is that in the former app I could link my business and my personal accounts together and deposit checks into my business account when signed into my personal account. With this new app they do not allow you to deposit checks into your business account even when they are linked together so you have to keep signing out and signing back in. Which is very time consuming and annoying. I understand the safety feature of not allowing someone to withdraw money but allowing them to deposit should be a given if the accounts are linked. I wish they would fix this.
App is very buggy
08/21/2022

SLG1411

I wish I could give this a higher review but I use it very consistently for my business account and the app is filled with bugs!!! When I am trying to deposit mobile checks it only works about 8 out of 10 times. It will all of a sudden just stop working and give an error that says “try again”. It’s been happening for over a year like this. I deposited about 30 checks a week for my job so this gets very annoying 😩. My other major complaint is that in the former app I could link my business and my personal accounts together and deposit checks into my business account when signed into my personal account. With this new app they do not allow you to deposit checks into your business account even when they are linked together so you have to keep signing out and signing back in. Which is very time consuming and annoying. I understand the safety feature of not allowing someone to withdraw money but allowing them to deposit should be a given if the accounts are linked. I wish they would fix this.

• Miscellaneous bug fixes and improvements • Improvements on screen load times & responsiveness • Push cards to mobile wallet in Card Manager • File claims against transactions with Transaction Disputes • Create templates to execute multiple transfers at once with the single click of a button • Pay your MACU loans with a non-MACU debit card or account with Quick Payments

Version 4020.2.0 Apr 8

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Mountain America Credit Union
Size: 130.9 MB
Category: Finance
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and Spanish
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Mountain America CU

Ratings & Reviews

MACU are you listening? The star rating is false

A Major Improvement From The Old App

THE WORST BANKING APP

App is very buggy

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

More by MACU

Business MRDC MACU

You Might Also Like

America First Credit Union

Zions Bank Mobile Banking

ICCU Mobile Banking

UCCU Mobile

Xpress Bill Pay

Goldenwest Mobile Banking

Desert Financial Mobile

Domuso Resident Portal

Cyprus CU Mobile Banking

DCU Digital Banking