All the advantages of modern mobile banking with the security of a major German bank. Banking is quick and easy with the Commerzbank App, whenever you want and wherever you are. Your bank is always with you.
FUNCTIONS
• Financial overview: all account balances and transactions at a glance
• Quick login: by fingerprint or facial recognition (Touch ID/ Face ID)
• Card management: easily change your PIN or block your card in an emergency
• Faster transfer: speedy and safe with photoTAN and Instant Payment as well as photo transfers with QR Codes, remittance slips and invoice scan
• Standing orders: view, change, create or delete
• Account alarm: push notifications about account movements, in real time, to your mobile
• Finder: find nearby ATMs and Commerzbank branches
• Many more practical functions
SECURITY
• Biometric login: Login secure and in seconds with Touch ID or Face ID
• Security guarantee: financial losses not caused by negligence will be fully reimbursed
• photoTAN: innovative security method for secure transfers
• Apple Pay: encrypted transactions without sharing card details or PINs
FEEDBACK
Do you have a great idea for our banking app? Do you have a question? Simply use the feedback function in the app or send an e-mail to: mobileservices@commerzbank.com.
PREREQUISITES
• Camera: for photo transfers to read invoices, remittance slips or QR codes
• Microphone: to use call from-within-the-app function
• Location approval: to search for ATMs and branches
• Contacts: to send money to your contacts
• Network: the app requires an internet connection to the bank. To check the connection, we need the right to view the network status.
• Hard-/software checks of your device: At runtime, we check known, security-relevant attack vectors (e.g. rooted/jailbreak, malicious apps, etc.)
• faceID usage: to make easier login for the customers
NOTE
With iOS, rights are always assigned in groups. So, we need to request permissions for all topics, even if we only need one permission from the group. We use these rights only for the purposes mentioned here, within the app, and do not access your personal data. A detailed explanation can be found further down in the App Store, at the link "Privacy Policy".
Since I am in the USA and need to conduct many banking activities while traveling, I can say without question that this is the best banking app that I have used. In conjunction with the PhotoTAN app I am able to do everything I need to do from my phone. The app has exactly the features that I need (ability to pay, check balances, check company Mastercards, receive monthly pdf statements, and even get connected with English speaking bank representatives faster than by dialing on the phone!In my opinion, do not change anything, you might break what is already working perfectly. Sometimes, more is not better, and that is a rare statement coming from an American ;)
Developer Response
Hello elarhihippapig, we are very happy about your satisfaction and your kind review. Best regards your App-Team.
No Service at all anymore since 2 weeks
Xtabu
Commerzbank seems to have trouble with their system since 2 weeks now, but you can‘t just leave your customers without any service! The cards don’t work, the money transfers don’t work, the chat bot never worked and nobody‘s picking up the phone anymore either. Why can‘t they at least give some information and explanation on their app?Who is reimbursing us for fees relating to unpaid bills I wonder.If it wasn‘t for my partner, who luckily isn‘t with Commerzbank, we couldn’t even buy groceries anymore!If there‘s no service at all, we can also go to online banks, where we get interest and no fees aply for acounts and cards - Commerzbank is their best agent now for sure!
Developer Response
Hello Xtabu, We would like to support you and ask for more information about your request. Please contact us by email to mobileservices@commerzbank.com. Thank you. Best regards your App-Team
Buggy
nagyordog
1) faceID has not worked since OS13. When I try it tells me to call the service number. So I always have manually input my password 2) one can not change the amount being transferred. I have to leave it, input the ref number review all info then click on the amount in order to change the value. So I need to go forward then step back to go forward again. One should be able to just click on the euro value and change on the first go. 3) this is a small one but has bugged me since the beginning. When there is no reference number the font color being used to prompt the user to enter one, is a light grey, hard to read and it’s ugly. I would suggest making it white.
Developer Response
Thank you very much for your review. Please be so kind and forward your message to mobileservices@commerzbank.com. We will be happy to claer up the serveral issues.
Won‘t increase the 2000€ credit card limit - no reason provided
customer6000
Using the in-app customer service with multiple re-directions didn’t help increase the unjustified low credit card limit. At some point I‘ve been asked to call the card‘s customer service which wondered why the CS diverted me to them. After re-trying the the in-app support I‘ve been asked why I keep requesting it since they told me it is not possible, which is not true, I‘ve only been forwarded from CS to consultant, then to card‘s own support and then back to CS. I‘ve spend in total more than two hours without being provided with a reason for the rejection.
Developer Response
Hello customer6000, in order for us to investigate the situation, we kindly ask you to write a message with the device details to mobileservices@commerzbank.com. Best regards Your App-Team
For the new version of the app, we have been busy tinkering in the background to make your banking experience even better. We have optimised, fixed small bugs and improved performance so that you can take even better care of your finances.
Version 26.3.6
The developer, Commerzbank AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
User Content
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Contacts
User Content
Search History
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Commerzbank AG
Size
411.8 MB
Category
Finance
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
