Hollister Co‪.‬ 4+

Almost 100% satisfied 100% of the time

I love Hollister. It’s one of the only two brands of hoodies that I will wear. I must have over 100 hoodies in my closet and. I wear both the women’s and the men’s. I continuously have a gold membership with free shipping because of the amount of money that I spend. I’m always looking for the newest sweatshirt. my only gripe is out of the very few and I mean very few times that I have to send something back for a refund and not an exchange. I get charged seven dollar shipping which I think isn’t fair. If I have free shipping it should be free shipping in every instance, I don’t pay for it in the first place so I why should they subtract it from my total if like I said, few and far between items that I return for a full refund. Also, the sales are always great, but I think there should be a higher tiered system for people who spend over $1000 a year. They should get at least one coupon per month for when there isn’t a sale going on. Love love love Hollister they are my all-time favorite brand and have the most comfiest cotton hoodies available on the market!!!!❤️❤️❤️

Awful!!

If I could give this app 0 stars I would. After downloading the app for the first time everything was great. Prices were nice, I got discounts, customer service was always on everything but that was all up to par until recently. After updating to the latest version of the app and reloading several times on countless occasions my screen expresses the same response to an error, “WIPEOUT, we’re dusting the sand off a few things to make your shopping experience better.” Followed by that it has a RETRY button. I originally downloaded this to make my life easier instead of visiting the store or having to wait online. Well then I began to think and I was reassured about the online Hollister app but sure enough when visiting the site it DOES NOT LOAD and it slipped my head that not only that but it hasn’t been working for the last YEAR or so. I say Hollister needs to get on their A game and pull their heads out of their butts because if this is the respect I’m going to receive from them, this is the amount of respect I supply to them. 0!

Developer Response ,

We’d like to look into this! Please send the details to app-feedback@abercrombie.com with the subject line ‘App Errors’.

Online Shopping Addict

If you shop a lot online, you’re usually going to use an app. I’ve noticed with some though it’s difficult to filter things out & find exactly what you want within a decent time frame. With this app I’ve noticed that I can easily add or remove things from the cart. Even favorite diff items to look at them more closely in a group making the decision making process a lot easier since it’s all right there in front of you. Even inside the shopping cart I will add several items & add discounts then filter it out all in the end. Easy to use. Cutest clothes for my body type & the lines are usually on trend but still keep the casual beachy look in mind. In love.
Ps. Been shopping here for almost 10 years now. If you look at Hollister’s line as “too pricy” or it’s only for “smaller people”. Look again. Look closer. Sales & upsizing are there. Most pieces are super stretchy & adjustable. Overall 10 out of 10. 👌🏼 & FYI, things are usually cheapest online. With shipping & all. 😘

Developer Response ,

Thank you for your feedback! We will pass this along to our development team!