CareCloud Companion

Name: CareCloud Companion
Rating: 1.7 (23 reviews)
Author: CareCloud Corp.

Medical

Free · Designed for iPad. Not verified for macOS.

23 Ratings
Age Rating

4+
Years
Category

Medical
Developer

CareCloud Corp.
Language

EN
English
Size

22.9
MB

CareCloud Companion is an app that helps providers manage their busy schedules and quickly access patient data from CareCloud, even while they’re on the go. Companion is an ideal solution for providers who want the flexibility of a mobile offering that extends the power and award-winning user experience of CareCloud’s practice management and electronic health record (EHR) solutions. With Companion, providers get a personalized view of their CareCloud experience optimized for the iPad, iPhone, and iPod touch. To use Companion, you must currently be using CareCloud Central, our practice management solution, or CareCloud Charts, our EHR solution. Key features ------------------------------------------- With Companion, CareCloud Central users can: - Create, edit, and cancel appointments - Check in and check out patients - View their personal schedules, along with multiple resources simultaneously - View appointment summaries, including visit details and patient balances - View patient demographic information - View patient documents uploaded into the CareCloud system (e.g., insurance cards, statements) - Add or update a patient’s avatar photo using the camera - Contact a patient by phone, SMS, or email directly from their mobile device With Companion, CareCloud Charts users can also: - Create and send ePrescriptions or print prescriptions directly from the mobile device - Review & sign incoming electronic lab results - Approve medication refill requests - Add clinical images to the patient charts using the camera - View patient clinical summaries including medications, problems, allergies, vitals, labs, immunizations, and more - Access patient clinical documents (e.g., x-rays, encounter notes) Getting started ------------------------------------------- - Download the app - Sign-in with your CareCloud username and password About CareCloud ------------------------------------------- CareCloud is the leading provider of cloud-based practice management, electronic health record (EHR), and medical billing software and services for medical groups. The company’s products are connecting providers to one another – and to their patients – through a fully integrated digital healthcare ecosystem that can be accessed on any browser or device. CareCloud is helping thousands of physicians increase collections, streamline operations, and improve patient care in 48 states, and currently manages more than $4 billion in annualized accounts receivables on behalf of its revenue cycle management clients. Copyright ©2015 CareCloud Corporation. All rights reserved.

Ratings & Reviews

1.7

out of 5

23 Ratings

Two few features / not been updated in 6 years
01/02/2023

BeholdTheSon
As of January 2, 2023 this app has not been updated in six years. There are too few features and when I go to switch a patient’s appointment to another day it often crashes. Because this app plays such an important function in scheduling it is inexplicable there has been no updates in over half a decade.
Two few features / not been updated in 6 years
01/02/2023

BeholdTheSon

As of January 2, 2023 this app has not been updated in six years. There are too few features and when I go to switch a patient’s appointment to another day it often crashes. Because this app plays such an important function in scheduling it is inexplicable there has been no updates in over half a decade.
Awful. Needs a lot of work.
04/26/2019

Kermit606
This app is terrible. I have used many different EMR mobile versions over the years and this one is the worst by far. The capabilities are VERY limited. You cannot even put in a simple note. When we contacted the company we were told that there were no plans to improve this function. It is basically only good for scheduling patients and reading previously scanned documents. And the most frustrating thing is that the security features are not only way too intense, they cause you to not be able to log in sometimes. Are you actively using the app for more than five minutes? Got to put your password back in. Switched to another app for half a second to look at an X-ray? Got to put your password back in. Trying to reopen the app without using it for a few minutes? Good luck with that because it is going to say that it no longer works and you have to restart it. Sending an email through the app and you had to check your contacts page? Guess what, now everything is erased because whoever created this app is a moron and doesn’t know anything about how people practice medicine in a practical sense. The EPIC mobile app is way less strict with the password thing. This app is frustrating and barely worth the space on your phone. If you are thinking about wasting your money on CareCloud for your practice don’t do it. The developers need to trash this entire thing and start from scratch.
Awful. Needs a lot of work.
04/26/2019

Kermit606

This app is terrible. I have used many different EMR mobile versions over the years and this one is the worst by far. The capabilities are VERY limited. You cannot even put in a simple note. When we contacted the company we were told that there were no plans to improve this function. It is basically only good for scheduling patients and reading previously scanned documents. And the most frustrating thing is that the security features are not only way too intense, they cause you to not be able to log in sometimes. Are you actively using the app for more than five minutes? Got to put your password back in. Switched to another app for half a second to look at an X-ray? Got to put your password back in. Trying to reopen the app without using it for a few minutes? Good luck with that because it is going to say that it no longer works and you have to restart it. Sending an email through the app and you had to check your contacts page? Guess what, now everything is erased because whoever created this app is a moron and doesn’t know anything about how people practice medicine in a practical sense. The EPIC mobile app is way less strict with the password thing. This app is frustrating and barely worth the space on your phone. If you are thinking about wasting your money on CareCloud for your practice don’t do it. The developers need to trash this entire thing and start from scratch.
Terrible Company
01/01/2022

Zoapzuds
The app is slow and quirky, but the problem is the company. We had upgraded to get “concierge” services. The right hand does not know what the left is doing. Abysmal communications. As an example, they did not tell Medicare we were moving … so 5 months of no Medicare checks!. My nurse practitioner is close to quitting … she figured out CareCloud was getting lots of denials … we hired a different company that has been figuring it all out and money is starting to flow. I told care cloud they were fired and it took 3 months to make it happen.
Terrible Company
01/01/2022

Zoapzuds

The app is slow and quirky, but the problem is the company. We had upgraded to get “concierge” services. The right hand does not know what the left is doing. Abysmal communications. As an example, they did not tell Medicare we were moving … so 5 months of no Medicare checks!. My nurse practitioner is close to quitting … she figured out CareCloud was getting lots of denials … we hired a different company that has been figuring it all out and money is starting to flow. I told care cloud they were fired and it took 3 months to make it happen.
Front desk coordinator at a Primary care Physician’s office
08/11/2018

Nicole_medical_frontdesk
I love CareCloud. It is a phenomenal software for medical practices. I want readers to know that this review is only getting 2 stars because I think the carecloud app needs an update. However, the entire software in general also needs an update. It would be highly convenient to make the app more efficient. I would like for the carecloud app to be updated in the following areas:1. Create new patients2. Edit patient demographics 3. Incorporate the carecloud patient portal into the app for employees.4. Allow e-prescribing so that we don’t have to call pharmacies all day long and not bother the doctor to create a new “simple encounter” in order to electronically send medications to pharmacies (this is a problem on the actual software as well). 5. Create a better method for notifying the office when pharmacies/ patients request a medication refill. 6. Automated phone calls for appointment reminders (software in general). The automated text messages are great, however, many older patients still lack cell phones.7. Be able to instantly fax a patients face sheet from carecloud directly. Currently, we have to print them and fax them, or download them and save them to the patients chart and then send them electronically. This simple feature would save so much time during the busy work day. 8. Provide more details in carecloud referrals. Provide more than just the name of the provider we are referring to. Currently, the doctor will print the referrals and the front desk employees will write the providers specialty, phone number, and address on the referral and then scan the referrals into the patients chart. This process takes up an incredible amount of time for us. It’s would be extremely helpful if that information could be printed out on the referrals and have the referrals automatically load into the patients chart for easy access if we needed to print them out again/ send them to the doctor we are referring the patient to.There are many others but these are the big ones that we would really like to see happen. I know you guys can do it! Carecloud is great! I would just like for it to be even greater! I hope someone reads this and really takes my recommendations into consideration
Front desk coordinator at a Primary care Physician’s office
08/11/2018

Nicole_medical_frontdesk

I love CareCloud. It is a phenomenal software for medical practices. I want readers to know that this review is only getting 2 stars because I think the carecloud app needs an update. However, the entire software in general also needs an update. It would be highly convenient to make the app more efficient. I would like for the carecloud app to be updated in the following areas:1. Create new patients2. Edit patient demographics 3. Incorporate the carecloud patient portal into the app for employees.4. Allow e-prescribing so that we don’t have to call pharmacies all day long and not bother the doctor to create a new “simple encounter” in order to electronically send medications to pharmacies (this is a problem on the actual software as well). 5. Create a better method for notifying the office when pharmacies/ patients request a medication refill. 6. Automated phone calls for appointment reminders (software in general). The automated text messages are great, however, many older patients still lack cell phones.7. Be able to instantly fax a patients face sheet from carecloud directly. Currently, we have to print them and fax them, or download them and save them to the patients chart and then send them electronically. This simple feature would save so much time during the busy work day. 8. Provide more details in carecloud referrals. Provide more than just the name of the provider we are referring to. Currently, the doctor will print the referrals and the front desk employees will write the providers specialty, phone number, and address on the referral and then scan the referrals into the patients chart. This process takes up an incredible amount of time for us. It’s would be extremely helpful if that information could be printed out on the referrals and have the referrals automatically load into the patients chart for easy access if we needed to print them out again/ send them to the doctor we are referring the patient to.There are many others but these are the big ones that we would really like to see happen. I know you guys can do it! Carecloud is great! I would just like for it to be even greater! I hope someone reads this and really takes my recommendations into consideration

- Bug fixes

Version 2.1 09/15/2025

Data Not Collected

The developer does not collect any data from this app.

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Accessibility

Information

Seller: CareCloud Corp.
Size: 22.9 MB
Category: Medical
Compatibility: Requires iOS 12.0 or later.

iPhone
Requires iOS 12.0 or later.

iPad
Requires iPadOS 12.0 or later.

iPod touch
Requires iOS 12.0 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

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