Your money, your way.
The ASB Mobile Banking app puts smart, secure banking in your pocket – so you can manage your money when and where it suits you.
Canstar’s Bank of the Year for Digital Banking, four years running.
MANAGE YOUR MONEY ANYTIME, ANYWHERE
• Check your balance at a glance.
• Make real-time payments and transfers.
• Pay straight to a mobile number with Pay to mobile.
• Open and apply for new accounts, credit and debit cards, term investments and more.
• View, save, or share PDF statements (personal accounts and credit cards).
BANK SAFELY AND SECURELY
• Verify it’s really ASB calling with a secure Caller Check notification.
• Temporarily lock your card if it’s lost, turn off ATM withdrawals instantly and set spending limits on your card with Card Control.
• See handy information like location and time in your card transactions.
• Paying someone new? Confirmation of Payee helps check the payee name and number match.
• Manage which devices are registered to your account, with Manage devices.
WORK TOWARDS YOUR SAVINGS GOALS
• Track and see the trends in your spending, with Spend Tracker.
• If you're trying to reach your savings goals, set a goal with Goal Planner.
• Find out what financial support is available to you, with Support Finder.
• Save effortlessly as you spend, with Save the Change.
• See your ASB Visa card subscriptions and where your card details may have been stored with Card Tracker.
PERSONALISE YOUR APP AND ACCOUNTS
• Customise your account images and nicknames.
• Choose light or dark mode.
• Organise your accounts the way you like.
CONNECT WITH THE ASB TEAM
• Get quick answers from Josie the chatbot.
• Message a real ASB team member when you need more help.
• Heading overseas? Let us know your overseas travel plans, making using your cards abroad seamless.
GET STARTED.
• If you’re registered for ASB FastNet Classic internet banking, just install the ASB Mobile Banking app to get started.
• If you’re not registered, follow the guide at asb.co.nz/how-to or call 0800 MOB BANK (0800 662 226), then you can install the app and get going.
We’re always improving the ASB Mobile Banking app to keep it safe, fast, and easy to use – which means older operating systems may not be supported. We recommend updating your device to the latest operating system version.
IMPORTANT INFORMATION.
• It’s free to use the ASB Mobile Banking app, but your usual data, transaction, and service charges will apply.
• Some functions may not work if your device language isn’t set to English, or your region is outside New Zealand.
• Downloading this app is subject to the ASB Mobile Banking Terms and Conditions: asb.co.nz/termsandconditions
App looks fine now, and iPhoneX supported!!!Good job!!!Tiny fonts look user unfriendly, functionalities okay, but UX/UI are still old fashion.
Developer Response
Hi, we have now updated ASB Mobile for customers using iPhone X – let us know what you think!^MM
App works great
Atticus210
My app was crashing but with some help from ASB they helped me solve the problem. Turns out I had some ad blocking software on my network that caused the crash. The app is wonderful
Developer Response
Sorry to hear that! Are you able to email through the device you are using and the OS, to DigitalFeedback@asb.co.nz so we can help troubleshoot this for you? ^CF
So not helpful
Taaaall
there are issues when I try to log in. I would give -2 stars if I could . I have even talked to a worker in the branch, which also gave me not so much help at all.
Developer Response
Sorry to hear that's been happening! If you are still encountering issues, please provide us further details via https://www.asb.co.nz/banking-with-asb/general-enquiry-form.html so we can help troubleshoot this for you. ^CF
App crashing outside of business hours
Joe Milo
The app crashes on launch when the bank is closed. Please fix this. I’d provide more info but I don’t know where to do that. iPhone 12 Pro and iOS 14.7
Developer Response
Sorry to hear that! Are you able to send through the device you are using, the OS, and any additional information regarding the issue via https://www.asb.co.nz/banking-with-asb/general-enquiry-form.html so we can help troubleshoot this for you? ^CF
We’ve made some tweaks in the background to keep things running smoothly and ensure you have a great banking experience.
We’d love to hear your thoughts. Leave some feedback for us via the ASB Mobile Banking app, under the Contact Us menu.
Version 26.03.1
The developer, ASB Bank Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More