Volvo On Call 4+

The app is ok. Two things stand out as areas to fix to make it more useful:
1. Notifications for an unlocked car should be able to be turned off when the car is parked at home. We park in our garage and aren’t going to lock it indoors. Make it an option to set a location as home and turn off that unlocked notification.

2. When you’re away from the car, you can see if its doors are unlocked and remotely lock them (good). You can also see that the windows are open, but can’t remotely close them (bad). If I have to walk back to the car to close a window my kids left open, that seems unnecessary, assuming that the tech is available to control the windows remotely (I’m guessing it is).

this app can do so much! I was not expecting to be able to start my car without getting something installed by the manufacture. I was totally prepared to do that until the dealer informed me that all I would have to do is download the app and sign up for a membership. Actually the membership came free for the first couple years with this car! I was so pleasantly surprised. But even more pleasantly surprised by the functionality of that. I agree with Philip you about the things that the app should be doing like accessing the cameras when the car is off, however what it does do now is absolutely fabulous! I love that I can unlock the car and lock the car from wherever I am. I love that I can start the car! I love the pre-conditioning feature because in the summertime I’d rather do that then start the car. End it really does cool the car down versus turning it on and using the AC. I love the map feature and I love that I can switch cars between other members of my family. My mom always forgets to start her car before she leaves the house and now I can start her car and mine because were both in the same family and both have a Volvo! I could go on and on. The app is worth this high car payment, i feel like i am really getting my monies worth.😊

This feature worked when I was under the free trial. But when I paid for a year membership, it stopped working. I took my XC60 to the dealership per the advice from Volvo On Call representative. The two people I talked with could not resolve my issue. So they advised me to take it to the dealership. The dealership could not resolve it because it is an app from Volvo. I was lost for words. When the “Volvo On Call Service Required” message came on, I pushed the call button from the car. I was instructed to go to the dealership for a software update. Again the dealership did not know about the update. It was finally done. I was praying it would correct my notifications issue. Well it did not. It makes me wonder why I am paying for a non-service App. I was instructed to delete the app and reload. Still does not work. I love my XC60, but the lock/unlock notification was a plus for me. When I have to take my husband to the doctor/hospital I have to valet my car sometimes. The drivers do not always lock the car. This is a helpful notification. I forget sometimes to check the app to make sure it is locked. So the reminder is very helpful when it was working.