myAudi

Name: myAudi
Rating: 4.2 (26446 reviews)
Author: AUDI AG

The app for Audi drivers

Free · Designed for iPad

26K Ratings
Ages

4+
Years
Category

Travel
Developer

AUDI AG
Language

EN
+ 27 More
Size

569.9
MB

Open for new experiences. The advanced myAudi app brings you closer to your Audi. For the latest version, we have thoroughly revised the myAudi app for you – with smart design, user-friendly operation and new functions. Plan fast, efficient or your favorite routes with the intelligent route planner, receive useful answers from the AI-supported Audi assistant and control important vehicle functions wherever you are – with just a few taps of the finger. As well as new features, the myAudi app offers noticeable improvements to familiar functions. Important vehicle functions can now be controlled even more easily from a distance. And with the optimized app routines, you can now precondition your Audi even more easily and plan charging processes seamlessly. Regardless of whether you drive a fully electric, combustion or e-hybrid vehicle – the latest version of the myAudi app will make your driving experience smarter, more connected and more convenient. Key features at a glance: Audi assistant: Just ask instead of spending time looking it up – the AI-supported Audi assistant understands your questions and provides clear information about your vehicle in real time – without the need for the owner’s manual. Improved route planner: The new route planner takes account of real-time traffic data, current range and charge scheduling – and sends your desired route directly to the MMI. This makes every journey an experience. Individual upgrades: The new shopping area offers individual recommendations based on your current vehicle configuration. Discover exciting functions on demand, Audi connect services and plenty more besides. Digital key: Lock, unlock or start your Audi by smartphone and share access to the vehicle simply by app. Ideal for spontaneous trips – without having to look for the key. App routines: Charge outside peak times, precondition your vehicle – and automate everyday routines in the way that suits you best: based on time, location or vehicle status. Remote vehicle control: Find your vehicle, check the lighting or start the air conditioning in advance. The myAudi app allows you to access central vehicle functions even more directly.

Ratings & Reviews

4.2

out of 5

26K Ratings

Audi Q5e’s perfect companion
04/13/2023

bgrh
The review below still is legit, what isn’t is the pain involved in reconnecting to the App after a major vehicle maintenance that erased all settings. The instructions are at best hints. The need to use the website MyAudi’s ID when naming the Key User is not mentioned. The “security feature” of not speaking or leaving the password where you can see it makes getting the mixed character passcode right a royal pain. This is NOT a Banking App!Figuring it all out and getting it working took 90 minutes. If someone at Audi would take 90 minutes to write complete instructions the world would be a better place!I still love the functionality of this App and how it works with the Apple Watch. The watch widget displays one of six options. Tap it and you see the status of your car, fuel range, electric range, charging status, and charging control. Scroll down and you can see if your roof, windows or doors are open. You can lock and unlock the doors. The killer feature for south Texas? Remote climate control. I had to leave the house at 1:35pm for a 2pm meeting I told the App to be ready to roll at 1:35pm. It told the car and the car decided what to do to be comfortable at 1:35pm. It was perfect! I can actually look forward to full summer knowing that when I cross the 145F asphalt I’ll be climbing into a comfortable car. Thank you Audi!

Developer Response
Thank you for sharing your feedback concerning the myAudi app. We are always looking to improve, and will share your sentiment with our development team. For direct assistance, please reach out to us at +1 800 822 2834 or email digitalhelp@audi.com.
Audi Q5e’s perfect companion
04/13/2023

bgrh

The review below still is legit, what isn’t is the pain involved in reconnecting to the App after a major vehicle maintenance that erased all settings. The instructions are at best hints. The need to use the website MyAudi’s ID when naming the Key User is not mentioned. The “security feature” of not speaking or leaving the password where you can see it makes getting the mixed character passcode right a royal pain. This is NOT a Banking App!Figuring it all out and getting it working took 90 minutes. If someone at Audi would take 90 minutes to write complete instructions the world would be a better place!I still love the functionality of this App and how it works with the Apple Watch. The watch widget displays one of six options. Tap it and you see the status of your car, fuel range, electric range, charging status, and charging control. Scroll down and you can see if your roof, windows or doors are open. You can lock and unlock the doors. The killer feature for south Texas? Remote climate control. I had to leave the house at 1:35pm for a 2pm meeting I told the App to be ready to roll at 1:35pm. It told the car and the car decided what to do to be comfortable at 1:35pm. It was perfect! I can actually look forward to full summer knowing that when I cross the 145F asphalt I’ll be climbing into a comfortable car. Thank you Audi!
Developer Response 04/17/2023
Thank you for sharing your feedback concerning the myAudi app. We are always looking to improve, and will share your sentiment with our development team. For direct assistance, please reach out to us at +1 800 822 2834 or email digitalhelp@audi.com.
Needs More
02/11/2022

CAP001
I had been using this app and it was ok, pretty much just the basics - ability to locate the vehicle, unlock it, look up service locations, etc. After using their competitors app, the one from Affalterbach, I REALLY want remote start, even if the car shuts down when unlocked. Why VW/Audi can’t add basics like remote start, 360 auto-recording dash cams, and other such things for the premium that they charge on their vehicles and subscriptions; I don’t know?? One more thing that’s really annoying me - I ordered a new Audi from a local dealership, and I can’t even track status on the My Audi app. What’s up with that?? …tracking a car in manufacturing isn’t that challenging in today’s age of the modern factory and all I really want to know are the basics - is it being manufactured, is it delayed because of the chip shortage, is it being prepped for delivery to the dock, is it on a boat, did it arrive to the US, etc. I’m not asking to track every part of the manufacturing process. Anyways, hoping Audi realizes that it’s 2022, hires some real developers that can work close with the automotive engineers, and starts improving this app to impress people vs just have one for the sake of making their marketing team happy.

Developer Response
Thank you for taking the time to share your feedback concerning the myAudi app. We're always looking to improve our service and features and will share your insight with our development team. If we can provide any direct assistance, please reach out to our team at +1 800 822 2834 or email AudiTalk@audi.com.
Needs More
02/11/2022

CAP001

I had been using this app and it was ok, pretty much just the basics - ability to locate the vehicle, unlock it, look up service locations, etc. After using their competitors app, the one from Affalterbach, I REALLY want remote start, even if the car shuts down when unlocked. Why VW/Audi can’t add basics like remote start, 360 auto-recording dash cams, and other such things for the premium that they charge on their vehicles and subscriptions; I don’t know?? One more thing that’s really annoying me - I ordered a new Audi from a local dealership, and I can’t even track status on the My Audi app. What’s up with that?? …tracking a car in manufacturing isn’t that challenging in today’s age of the modern factory and all I really want to know are the basics - is it being manufactured, is it delayed because of the chip shortage, is it being prepped for delivery to the dock, is it on a boat, did it arrive to the US, etc. I’m not asking to track every part of the manufacturing process. Anyways, hoping Audi realizes that it’s 2022, hires some real developers that can work close with the automotive engineers, and starts improving this app to impress people vs just have one for the sake of making their marketing team happy.
Developer Response 02/15/2022
Thank you for taking the time to share your feedback concerning the myAudi app. We're always looking to improve our service and features and will share your insight with our development team. If we can provide any direct assistance, please reach out to our team at +1 800 822 2834 or email AudiTalk@audi.com.
Warning about My Audi Connect
03/09/2020

bwjrmac
DO NOT PRE PAY for these features! If you want to try beyond the trial period only choose monthly plans. Contrary to what it says in the literature the services are not refundable or transferable. And they are terrible as you can see in other reviews. You can’t choose Apple car play and use WiFi. The news and weather are just so bad it’s silly. While the maps in the car is beautiful I wouldn’t pay for it when it free so on your mobile device. Most importantly there are no useful features in the myAudi app. I recently parked at the airport for a week long trip. I checked in on my etron and it said that my window was down. I worried about my car for the whole trip. When I got back the window was up. Contrary to literature there is no trip planning that guides you through charge points. You have to use the electrify America app to get the charger address and then set that in the navigation. I feel the materials presented on the Audi website don’t accurately explain all of this information. There is also no customer solution when the services fail as they are nowResponse to developer response!I did call the 800 number and was told to download some other (nonAudi) navigation app. The most recent update does not work and while the telephone app map now allows you to include a charging stop in your plans it does not work when you send the trip plan to the car.

Developer Response
Thank you for reaching out and providing your feedback on the myAudi app, we apologize for the experience thus far. We want to ensure that the app is up and running for you, can you please reach out to our specialized team at +1 800 822 2834 or by email at AudiTalk@Audi.com? We appreciate the opportunity to resolve this for you and will be certain to share your feedback with our app development and Audi Connect team.
Warning about My Audi Connect
03/09/2020

bwjrmac

DO NOT PRE PAY for these features! If you want to try beyond the trial period only choose monthly plans. Contrary to what it says in the literature the services are not refundable or transferable. And they are terrible as you can see in other reviews. You can’t choose Apple car play and use WiFi. The news and weather are just so bad it’s silly. While the maps in the car is beautiful I wouldn’t pay for it when it free so on your mobile device. Most importantly there are no useful features in the myAudi app. I recently parked at the airport for a week long trip. I checked in on my etron and it said that my window was down. I worried about my car for the whole trip. When I got back the window was up. Contrary to literature there is no trip planning that guides you through charge points. You have to use the electrify America app to get the charger address and then set that in the navigation. I feel the materials presented on the Audi website don’t accurately explain all of this information. There is also no customer solution when the services fail as they are nowResponse to developer response!I did call the 800 number and was told to download some other (nonAudi) navigation app. The most recent update does not work and while the telephone app map now allows you to include a charging stop in your plans it does not work when you send the trip plan to the car.
Developer Response 02/04/2020
Thank you for reaching out and providing your feedback on the myAudi app, we apologize for the experience thus far. We want to ensure that the app is up and running for you, can you please reach out to our specialized team at +1 800 822 2834 or by email at AudiTalk@Audi.com? We appreciate the opportunity to resolve this for you and will be certain to share your feedback with our app development and Audi Connect team.
Mediocre and disappointing capability
06/05/2024

Dactylonian
Update: In app version 4.25, when I try to view energy usage or activate an Electrify America charger, the next screen says I need to log in with FusionAuth, whatever that is. I tap the box and nothing happens. Come on, Audi. I was so excited to find a used e-tron. When the Audi dealership paired the app with my car and my phone, disappointment rapidly set in. Compared to the functionality we get with our myBMW app for our i4, the myAudi app is frankly lacking several key features. Where is my charge history, where I can see start SoC, end SoC, time, kWh added, and mileage for all charging sessions I do at home? Non-existent. Where can I search for destinations and add them to favorites, and push them to the car? Can search but can’t add to favorites, and the car doesn’t allow receiving destinations. Where is my recurring cabin preconditioning, for daily drives? Don’t know. All I see is a one-time schedule that I would have to manually set every day. Where is my competed trip history, with map overview, time, charges, averages, and consumption? Non-existent. Hopefully these features are added with future app releases.

Developer Response
Thank you for sharing your feedback concerning the myAudi app. We are always looking to improve and will share your sentiments with our development team. For direct assistance, please reach out to us at +1 800 822 2834 or email digitalhelp@audi.com
Mediocre and disappointing capability
06/05/2024

Dactylonian

Update: In app version 4.25, when I try to view energy usage or activate an Electrify America charger, the next screen says I need to log in with FusionAuth, whatever that is. I tap the box and nothing happens. Come on, Audi. I was so excited to find a used e-tron. When the Audi dealership paired the app with my car and my phone, disappointment rapidly set in. Compared to the functionality we get with our myBMW app for our i4, the myAudi app is frankly lacking several key features. Where is my charge history, where I can see start SoC, end SoC, time, kWh added, and mileage for all charging sessions I do at home? Non-existent. Where can I search for destinations and add them to favorites, and push them to the car? Can search but can’t add to favorites, and the car doesn’t allow receiving destinations. Where is my recurring cabin preconditioning, for daily drives? Don’t know. All I see is a one-time schedule that I would have to manually set every day. Where is my competed trip history, with map overview, time, charges, averages, and consumption? Non-existent. Hopefully these features are added with future app releases.
Developer Response 02/20/2024
Thank you for sharing your feedback concerning the myAudi app. We are always looking to improve and will share your sentiments with our development team. For direct assistance, please reach out to us at +1 800 822 2834 or email digitalhelp@audi.com