Messenger 12+

About 5 weeks ago, a friend wanted to use our WiFi to check on his phone while I was busy in moving my husband into a Care Home at the moment. Then this friend pulled our beam box from under the computer table. After that day, I stopped receiving emails on our computer and my iPad’s Facebook and Messenger were affected. Then I found that two plugs were unplugged from the beam box. I replugged the wires and found my Facebook was different and my Messenger lost many contacts. I have tried to reclaim those lost contacts with some success, but not all. On my computer I received emails from Facebook to check my Messenger for notifications etc, yet I cannot go back to my old Messenger on my iPad. How can I solve this problem? Please advice. I have gone to Apple Store to seek help, but was told only Facebook can help me.

Ever since the last update the calls have been messing up bad when I try to call someone it says I’m calling myself and keeps ringing and ringing for so long I have to turn my phone off completely to get it to stop on top of that messenger it self as been messing up my data it will turn my data off out of nowhere or it won’t even recognize I have data on at all it just keeps saying “ no Internet connection” when I have full bars of LTE and even more on that note calls will randomly end or it will only end on me or said persons end but never showed on the other persons end and the whole time you think you’re on call you really not video length is way too short my friends can’t even send me videos without having to crop them into separate parts and same for me I keep getting kicked out of messenger almost on a daily basis nowadays and sometimes it keeps saying that my information is wrong when I never change my login information and don’t get me started on how many times it says “unable to login” over and over again on a daily basis and on top of the fact and stuff it has very bad security measures if you get hacked or so on. All the recent updates for a while On this app have just been making this app worse and worse and it has so many bugs and glitches it’s not even funny this app has gone to complete garbage.

For the last couple of months since March, I’ve been having problems with my iPhone through Verizon and I have cable services with Verizon, but the quality of my calls sometimes good and I really can’t hear the person so I’m not really happy at all, but I’m gonna continue to stick with you guys until I pay my bill off completely and perhaps go for another plan because I have Verizon at home Services first cable but I don’t know if the interference or whatever because they told me to hit star 60*79 on my phone and it’s just ridiculous as far as the bill but someway somehow, I’ll get over it andonce I’m off I may have to switch out to a different company cause I don’t understand. Why does my cell phone play a part in my phone and it took me pretty much from 9 AM up until like about three 4 o’clock and talking for a different representatives and so I finally got the correct one that told me that it comes up what they have to do is reactivate the subscriber her name was Wendy so I did definitely commend her and but I wasn’t able to speak with a representative. I know she’s located down south somewhere but she was very professional and by her doing what she did, it was went so smoothly and her name was Wendy my name is Miss Latonya Leonard thank you