Book your train tickets quickly and easily with CrossCountry’s app. You can look up live train times, check real-time running information and buy your train tickets for any train on the National Rail network. It’s free to download, and we won’t charge you a booking or credit card fee.
Buy with us direct to get the best price on your CrossCountry tickets, use your Railcard, and exclusive NUS discount on CrossCountry Advance train tickets!
About CrossCountry
About CrossCountry CrossCountry is a train operating company, running long distance train services in England, Scotland and Wales. The CrossCountry network is the most extensive in Britain, from Aberdeen to Penzance, and South Wales to East Anglia. Key destinations served to include Manchester, Birmingham, Edinburgh, Cardiff, Leeds, Bristol, Cambridge, Reading and Stansted and Birmingham International airports. CrossCountry's fast and frequent train services feature at-seat catering, quiet zones, and First Class.
Visit our social media channels to stay up to date:
https://www.facebook.com/CrossCountrytrains/
https://twitter.com/CrossCountryUK
https://www.instagram.com/crosscountrytrains/
https://www.linkedin.com/company/282803/
As if being American isn’t challenging enough, I’m from Southern California and the only train experience is the monorail at Disney Land. This app made it so easy to navigate from airport to Winchester and then Bournemouth. Then back to St. Pancras for the train to Paris
Buggy app can lead to multiple transactions without refunds!
HeyItsK8tee!
Use with caution and always check your email after a “failed” purchase attempt.I used this app successfully in the past multiple times. Recently, the app has been glitching and crashing mid purchase. I wound up with 5 sets of tickets once the dust settled at my last purchase. I only needed 1. The app crashed repeatedly as the payment was being processed and said I had no tickets booked. I did all of the troubleshooting I could. I updated the app, I reloaded the app, I power cycled my device. Nothing worked. Then I checked my email and I had 5 completed purchase messages, all for the same train. I confirmed the charges were pending with my bank and looked up Cross Country support. Cross Country only offers support on their Twitter. The rep on Twitter assured me the app performance issue was identified and that I would get a full refund if I called their support team. The number he gave me got me through to someone with a condescending and less than helpful attitude. I wanted to cancel the whole mess and get my tickets elsewhere. The phone support rep kept putting me on hold to get approval for my refunds. It was excessive and frustrating. The experience between my Twitter chat interaction and my support phone call could not have been more different. Train your phone support staff, Cross Country! In the end I was granted refunds for 4 of the 5 sets of tickets. I was not pleased at all. I will NEVER use this service again.
Why?
cambridgecb1
Until last month, it was possible to buy tix thru Cross Country, pop them into Apple Wallet, and go. Now this app itself is an extra step, with an additional extra step of activating tickets on the day. First world problems and all, but why make more hassle for your customers?
LNER only ticket
Buzzatraz
Boggles my mind how I can buy an LNER only ticket on the CrossCountry App.
In this release, we have made essential bug fixes and performance improvements.
Version 5.11.0
The developer, CrossCountry Trains, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Contact Info
Search History
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
XC Trains Limited
Size
113.5 MB
Category
Travel
Compatibility
Requires iOS 14.0 or later.
iPhone Requires iOS 14.0 or later.
iPad Requires iPadOS 14.0 or later.
iPod touch Requires iOS 14.0 or later.
Mac Requires macOS 12.0.0 or later and a Mac with Apple M1 chip or later.
