ENT mobile is good with exception of bill pay. Not always dependable and takes a long time to load bills is list mode, calendar mode works better. If you are in a hurry or last minute bill payer like me you will be let down at some point. This is because the bill payer will not load properly or in maintenance mode a lot on the bill payer portion on ENT mobile or website when setting up payments a day or two before they are due. Hey I don’t have lots of money in my checking and need to pay bills based on my paycheck without dipping into my emergency savings. If you pay you bills many days advance because you maintain a large checking balance or auto pay you will be happy with the quirks of the system. If you are like me, you have been warned of potential drama trying to schedule a bill payment last minute day or two before due.

This new app is terrible. What was a well laid out application that made intuitive since is now scattered all over the place with no logical breaks in the UI at all. With horrible extra large spacing so you have to scroll through more to get to the information that is needed. I have never seen an application go so backwards and lose so much in one shot ever. Also how do you look up partner branches/ATMs. That feature used to be in the login page and when traveling was probably the single most used function I used the app for and now it appears that it is completely removed. Also account alerts no longer have the ability to alert you when large deposits of a threshold you provide have occurred. These are BASIC functionality that has been there for years and someone just decided that nobody needs that information anymore? This is an unbelievable waste of resources taking perfectly good app and destroying it and making it harder to use, have less usable features and more cumbersome to get to the information in a ridiculously spaced out large font that is terrible it is one of the worse UIs I’ve ever encountered. It looks like something an elementary school student did over a weekend for a school project. VERY DISAPPOINTED that credit union resources are being squandered this way.

I use Ent as my primary Credit Union. I have since thought of switching in the past year. Over the four or so years I've had the account I haven't had many issues with the credit union besides rates being lower than their "competitors." Just recently with the new mergers and app changes and such underway - I've only noticed issues. My gripe is not the member-facing portion, but instead the online side. The app consistently switches from the old online banking layout to the new app layout, and now it is a black layout that cannot retrieve ANY information. This is very annoying. I also don't like how I can't view my credit card balance unless I go online but even now it can't properly populate the field and will instead ask me to download an image instead of directing me to their new cardholder portal (which Elan worked just fine). My app also will not properly display data and will log me out consistently. If I am unable to view my account balances and credit balance, how do you expect me to pay when your banking hours are exact with my work schedule?

Coming from a pretty limited digital bank to ENT I didn’t expect the app to have so many convenient controls and features. So far I really like it! No complaints, so I’m giving it 5 stars for its dependability and convenient features.I also have a few suggestions for the future.-Money insights built into the app. I see there is a separate “lite” app for insights but it would be nice to have it integrated so you aren’t having to flip between two apps to check your spending habits. Or at least have a button inside the regular ENT app that opens it up so it can be easily and naturally accessed.- UI update. The app works really well but it has a bit of an outdated look and feel. I think it could do with a nice, updated refresh to look more current and competitive with other institutions.- Support to link with more banks. I notice it is pretty limited on how many banks you can link to it in ENT’s app as well as how many outside institutions or apps can instantly link with ENT on their end. It would be nice if more were compatible so you don’t have to manually link with the routing and account number each time. And my online bank is also not supported in ENT’s own app.- Zelle integration within the app to send money to friend/family