I can connect to the cloud network and control the spa, but cannot connect locally. It says that “Precise Location Disabled”, but it is not when I go to location services and look at it. I have toggled everything on and it still doesn’t allow local mode. I am not real upset, since I can get into Cloud Mode. Otherwise, the interface is okay. It would be best if you didn’t have a slider to adjust and just had a simple and intuitive up and down set point arrows for setting the spa temp. The slider sometimes gets confused when I am trying to scroll the screen for the jets and light portion below.I wouldn’t give the app a 1, but it does need a little work and is almost there!

The old app hadn’t been updated in over 2 years. It only supported one tub per Wi-Fi network (I have 2) and would often lose the connection. It looked like you could name the tub, but you couldn’t. Support barely existed. With the new app that recently showed up, I thought that finally the shortcomings would be addressed, but no. Still the same limited functionality from what I can tell. And with the new interface, I can’t tell what the heck is going on. Maybe I need to figure it out. But of course NO info or description of the functionality or how to use it. That plus the fact that the new app fails to connect, even after a full reset and reinstall, makes this the worse app I’ve ever used. The fact that the WiFi option is an extra $500 for something that barely worked, and with the update does not work at all is super frustrating.Updating the review. App is still poor. It connects maybe1out of 10 times , at best.

This without a doubt, the WORSE app I have attempted to use. I worked in the IT world for nearly 40 years, so I have attempted more than a few. Balboa should end their embarrassments and take this thing off the store. It simply does not work. I deleted it, but I wanted to do it harm.** A year later or more… still disrespect this app. Not developed by highly skilled professionals. I have found out it needs a very powerful Wi-Fi signal. I recently upgraded my equipment to mesh gear. I decided to reinstall the adapter and try one more time. After monkeying around with the clumsy setup, I actually got it to work. Better than nothing - does what I want to do now, but it was a huge effort which it should not have been. Going to two stars with no fanfare.So, years later and you are at it again. Screwed it up again! And trying to charge for it? What a joke. Where did you get the programmer, ObamaCare refugees? Anyway, we are back where we started. It doesn’t work at all now.

I have been using this app for about 6 months and it works for me most of the time. There have been occasions in which I couldn’t connect to my spa, but they have been rare, and I have always been able to connect by repeated attempts. When I am connected the app works reliably. It basically duplicates the functions of the deck-mounted controller but in a more user-friendly and sleeker interface. Additionally you can set the spa controller’s clock time by syncing it’s time with your phone’s time, so it’s just a one-button task.I have a very basic spa and I wonder if that’s why my experience with this app seems to be better than that of others.Wish-list items would be to be able to receive an alert when spa reaches desired temperature, and to have Alexa compatibility.