Yandex Go
Rides, Market, scooters, package and food delivery
• RIDES
Pick your service class
Ride Economy for everyday errands. Comfort and Comfort+ to relax with more legroom. Minivan for big groups, traveling with skis or bicycles, or trips to the airport.
• SCOOTERS
Bright yellow Yandex Go scooters are already cruising cities. Rent up to three scooters from the same account, buy Minute Bundles to make rides more affordable, and use Yandex Plus to subscribe to Scooters for free unlocks.
• FOOD FROM RESTAURANTS
Order delivery from independent and popular chain restaurants. Stock up on snacks for a party, soup, khachapuri, wok, sushi, pizza, and vegan options.
• MARKET YANDEX GO
Market Yandex Go offers dozens of categories and millions of important, useful items in Russia and Uzbekistan. Enjoy the user-friendly search or select the categories to find what you're looking for. Add items to your cart, place and track your order — all in the Yandex Go app.
If you've already added items to your Yandex Market cart, you'll see your order in Yandex Go and can continue checkout there. If an item is out of stock, we'll suggest alternatives at about the same price.
• DELIVERY
Have a courier pick up your printer after repairs, hand over documents to a contractor, or haul off that old couch you sold. For large items, you can order a cargo truck. Couriers will arrive for pickup in just 15 minutes.
• TRANSPORT
View schedules for buses, trams, commuter trains, and other public transport, compare routes, and find the nearest stops and convenient transfers. Available in some cities for now.
Availability of services and options may vary depending on the region.
The app is working very bad, you can’t see the car if it’s coming or not. App doesn’t show correctly your actual location and not shows right location of your destination. All the time drivers choose the longest way to your destination. Most of the drivers are from Uzbekistan and Azerbaijan. I had an episode when the driver was going the opposite way I needed and when I started to complain about it he blocked the doors and asked for more money. I wouldn’t recommend to use this app, especially for the girls that travel alone. It is simply dangerous!!!
Don’t download this app
Spcx10875
I had an incredibly unpleasant experience with this food delivery app. From start to finish, it was a nightmare. The customer service was abysmal, the delivery was late, and the overall attitude was unprofessional. The worst part was the behavior of the courier guy. Not only was he rude and aggressive on the phone, but he also hung up on me multiple times. When I tried to explain an address mistake, instead of helping, he yelled at me and demanded I correct it immediately. Even when I reached out to their support team for assistance, they were unable to provide any meaningful help. To make matters worse, they cancelled my order without my consent, leaving me unable to pay cash as I had originally planned. It's utterly disappointing that in a country where cash payment is common, they couldn't accommodate it properly. Additionally, it's worth noting that they cannot speak English, which makes communication even more challenging. I strongly advise against downloading this app or ordering from them. Save yourself the trouble and find an alternative because this one is simply not worth the hassle.
Works…sometimes
FailX
I’ve attempted to use this app 6 times now as a tourist. Twice the driver failed to show up and appears stopped along the way. Once, the driver didn’t show up but started the ride anyway. Obvious scam. Once, I waited several minutes, driver was coming, then he texted me in Serbian asking ME to cancel. Twice it worked, though one of those times I had to go find the car on another street. The app itself is lame and isn’t gps accurate like U in connecting you with the driver. It also doesn’t translate driver messages into your language. And setting it to English is difficult unless you read Serbian. My impression is that the drivers use Yandex as a last resort, ie when there’s not another fare at the time. And they are quick to abandon Yandex when something better comes along,even if that’s on the way to get you. I will say, they responded fairly quickly with a refund with the driver that scammed me.
The worst customer service ever
O111L222
It doesn’t deserve even 1 star. I was charged wrong amount and I had to call customer service to get that charge adjusted. They couldn’t help me by phone so I sent request to a specialist. In a week I got an answer by email but it didn’t actually mean anything, it was not helpful, kinda “sorry for the inconvenience” but the price was not adjusted. So I called again, sent another request which was not answered at all. After all I called 3d time and asked to talk to a specialist or customer service manager. I was told that they don’t have that kind of service. What do you mean “don’t have”???? It’s ridiculous, they asked me to wait 2 more days for specialist to call me... and it’s been 2 weeks since I called last time. Bad bad bad ugly service!!!! I regret yandex bought Uber, cause Uber has better customer service for sure!
If you forgot to update the app, do it now! And if you forgot something in a car, call the driver and agree on when and where to get it back. The call button is available for 48 hours after the ride in the History section.
Version 700.137.0
The developer, Mikromobilnost doo, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Purchases
Financial Info
Location
Contact Info
Search History
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Search History
Identifiers
Usage Data
Diagnostics
Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Mikromobilnost doo
Size
526.1 MB
Category
Travel
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
