Mój T-Mobile

Name: Mój T-Mobile
Rating: 4.4 (1491 reviews)
Author: T-Mobile Polska S.A.

Utilities

Free

1.5K Ratings
Ages

16+
Years
Category

Utilities
Developer

T-Mobile Polska S.A.
Language

EN
+ 2 More
Size

599.4
MB

MÓJ T-MOBILE - MASZ TO W APCE! Płatności, zarządzanie usługami, a nawet zniżki na kino, lody czy zakupy? Masz to w apce! Zarządzaj swoimi numerami bez wychodzenia z domu - niezależnie od tego czy masz abonament, T-Mobile na kartę, MIX, Internet domowy czy telewizję. Kontroluj swoje usługi w sposób prosty i intuicyjny! Co jeszcze w niej znajdziesz? - Płatności online za faktury i doładowania (doładowania zawsze z bonusem 10%!) - Program Magenta Moments, pełen atrakcyjnych ofert dla Ciebie i Twoich bliskich – od zniżek na kino i jedzenie, po rabaty na najmodniejsze ubrania i podróże - Możliwość zarządzania Wi-Fi - zmiana hasła i podgląd połączonych urządzeń - Oferty na przedłużenie umowy z najkorzystniejszymi warunkami – w aplikacji mobilnej zawsze dostaniesz więcej gigabajtów w każdym miesiącu! - Zarządzanie usługami dodatkowymi takimi jak bezpieczna rodzina, dodatkowe pakiety danych czy usługi rozrywkowe - Dostęp do swoich faktur i historii płatności - Roaming, włączanie, wyłączanie i dodawanie pakietów - Historię połączeń każdego swojego numeru - Usługi premium (blokady, dostępność, samodzielnie decyduj co wybierasz) - Czat, dzięki któremu szybko się z nami skontaktujesz - Zlecenie wymiany karty SIM na eSIM Dołącz do Magentowego Świata już dziś i ciesz się wygodą zarządzania swoim kontem T-Mobile!

Ratings & Reviews

4.4

out of 5

1.5K Ratings

Now with English!!!
08/10/2019

2gd2btru222
I had this at 1 star before because there was no English setting. They seem to have finally fixed that, making it a great choice for expats. Now if T-Mobile could only send out texts in English....
Now with English!!!
08/10/2019

2gd2btru222

I had this at 1 star before because there was no English setting. They seem to have finally fixed that, making it a great choice for expats. Now if T-Mobile could only send out texts in English....
Still confusing
Aug 23

addbeautyeveryday
I just want to pay for another month with the same plan. This was easier to do in previous years when I visited. Now it seems that you are continually trying to upsell me with other plans. I figured it out. The last screen prompted me for information, it wasn’t clear at first you wanted my new telephone number in Poland, not some other information. Then when I did figure it out, I wasn’t sure if you wanted my number in the U.S. associated with the credit card. At least I didn’t need to return to your store. On another issue, I have an ESIM and it was trouble some to send an email to a friend with the password and pin. This should be done in the store like with a physical pin. Why did I need to involve an outsider a friend. It added over a day, or two. He was busy.
Still confusing
Aug 23

addbeautyeveryday

I just want to pay for another month with the same plan. This was easier to do in previous years when I visited. Now it seems that you are continually trying to upsell me with other plans. I figured it out. The last screen prompted me for information, it wasn’t clear at first you wanted my new telephone number in Poland, not some other information. Then when I did figure it out, I wasn’t sure if you wanted my number in the U.S. associated with the credit card. At least I didn’t need to return to your store. On another issue, I have an ESIM and it was trouble some to send an email to a friend with the password and pin. This should be done in the store like with a physical pin. Why did I need to involve an outsider a friend. It added over a day, or two. He was busy.
T-Mobile in Poland - Rip off
12/17/2020

Peter Krasucki
This app is the reflection of the poor service, inflated data usage, etc. In difference to the T-Mobile app in the USA where you can see details about the data usage, phone calls made, connection to services, messages this app does not offer any of these. I have purchase 30 GB data plan for one month, it turns out that it is actually 15 GB plan. I use about 4 GB per month on my USA phone and can see where it went. This app shows that I used 15 GB of data in 2 weeks but no details. Today I will cancel my service. If you got service with T-Mobile in Poland except deceptive practices - this poor app is part of it.

Developer Response
Thank you for your feedback, if you have any issues regarding our app please contact us via e-mail to boa@t-mobile.pl. Describe in details your problem, attach your phone number and last log in date.
T-Mobile in Poland - Rip off
12/17/2020

Peter Krasucki

This app is the reflection of the poor service, inflated data usage, etc. In difference to the T-Mobile app in the USA where you can see details about the data usage, phone calls made, connection to services, messages this app does not offer any of these. I have purchase 30 GB data plan for one month, it turns out that it is actually 15 GB plan. I use about 4 GB per month on my USA phone and can see where it went. This app shows that I used 15 GB of data in 2 weeks but no details. Today I will cancel my service. If you got service with T-Mobile in Poland except deceptive practices - this poor app is part of it.
Developer Response 01/27/2021
Thank you for your feedback, if you have any issues regarding our app please contact us via e-mail to boa@t-mobile.pl. Describe in details your problem, attach your phone number and last log in date.
Credit card payment feature doesn’t work
03/27/2022

JS 501
Overall design is good, but the payment feature constantly fails. I called the technical support desk and they went through the process with me and verified that I was following the process correctly and there was no problem with my credit card. They recommended deleting and reinstalling the app. I did and problem still continues 2 months later. The whole point of the app is to view and pay bills, so it is a failure until this is fixed. If it gets fixed, I would upgrade my review to 4 or 5 stars.
Credit card payment feature doesn’t work
03/27/2022

JS 501

Overall design is good, but the payment feature constantly fails. I called the technical support desk and they went through the process with me and verified that I was following the process correctly and there was no problem with my credit card. They recommended deleting and reinstalling the app. I did and problem still continues 2 months later. The whole point of the app is to view and pay bills, so it is a failure until this is fixed. If it gets fixed, I would upgrade my review to 4 or 5 stars.

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Version 26.2519.43

Dec 17

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contacts
- Diagnostics