Ginger offers confidential, around-the-clock emotional support and guided self-care through your smartphone. Coaches are available to chat anytime, at a moment’s notice—whether it’s the middle of the night, a weekend or a holiday.
— What does it cost? —
Ginger is offered at no cost to employees and dependents (age 18 and above) of select employers located in the US and internationally. If your employer, school or organization offers Ginger, you can download the app to get immediate access to emotional support.
— About Ginger —
With Ginger, you get day-to-day support and guidance with learning new skills and achieving goals–personal or professional. Your coach can also help you reduce stress and anxiety, strengthen your relationships, increase productivity and so much more.
‣ Unlimited Chat:
Texting through the app is convenient, discreet and it can be done at any time. Plus, you get replies within minutes–not hours.
‣ Personalized Self-care:
Curated and clinically-validated in-app content, guides and self-care exercises tailored to your individual goals and needs.
‣ Confidential & Secure:
Your information is protected by EU GDPR and HIPAA regulations.
‣ Video Sessions:
Meet virtually with a licensed therapist or board certified psychiatrist.
— How does it work? —
1. Download the app
2. Enter your unique access code
3. Chat with your coach now or schedule for later.
We've made Ginger’s self-care library more personalized to improve our members’ journey.
Members will now see personalized activity recommendations backed by data science. Survey results will also include activity recommendations to help members feel better and increase their resilience.
When coaches assign an activity, members will see the activity displayed within the chat. A coach icon will also appear next to coach-assigned activities in the library tab.
Members like you keep us inspired to find new ways to improve the Ginger experience. If you have any questions or feedback, send us a note at email@example.com
Ratings and ReviewsSee All
A life support when I was not knowing where to turn
So I found Ginger when my doctor’s office referred me and my insurance said it’s a company they go through for care. It was a little tough for me at first because I really knew nothing about behavioral and mental health but it was eye opening once I started. It’s great to have an actual team, yes an actual team of people working together to focus on helping me improve my health. I can meet with all of them virtually so long as I had access to internet or cell phone signal. I video chat with a therapist to work through what’s causing my health issues , I video chat with psychiatrist about medications I’m using with my treatment and I text-chat with a wellness coach weekly to work through actions, habits and thoughts that help with my care. They all can read the notes the other ones write about my care and can work with me on anything I need help with to improve my health. Also whenever I’ve had a more pressing concern I have the ability to contact member services and they have worked with my care team to get me information or care sooner if I was in between appointments. For what I’m going through and in this time of pandemic Ginger’s convenience and structure has helped pick me up from probably one of the most difficult places I’ve ever been in my life. So I’m just thankful for it.
Developer Response ,
Thank you so much for taking the time to write this incredible review! You've summarized the exact experience our team strives to provide for our members. We're delighted that you're loving our collaborative model and that you're receiving the support you deserve. If you need anything at all, don't hesitate to reach out to us at Help@ginger.io or chat in with Support services through the Ginger app.
The mere condition of the American health care system (with all of its inefficiencies, bureaucratic loopholes, exorbitant prices, and corporate insensitivity) is enough to give people mental illness. But ginger is such a breath of fresh air that is making some serious steps to provide meaningful care for Americans. This is a system that genuinely thinks about user needs and is using technology to cater to people, not to exploit them. It is so easy to set up, the customer support is amazing, and they’ve really developed good systems to bring consistent support to your care. Not only has it been significantly to book sessions with a therapist (no wait period plus crazy flexibility), there are other elements like coaching and exercises that provide nearly round the clock attention in a sustainable fashion. This is a mental health service that understands the complexities of modern, hectic life and brings the care to you on your terms. Frankly, the sense of control I feel just in my experience of navigating my health has contributed to me feeling more in control of the rest of my life. Plus, my insurance covers 100% of it. I know this sounds like a marketing pitch and I am going off on listing adjectives, but please do not take my passion for insincerity. I am just so grateful for ginger and think this could be a huge help for millennials (and gen z-ers) like me!
Developer Response ,
Wow, thank you for taking the time to write this amazing review! This means so much to us as we strive to deliver the best care. You have described everything we want for a member experience. Thank you so much for sharing your experience, and if there is anything we can do for you, just let us know at Help@ginger.io or chat in with Support Services via the Ginger app. Have a wonderful day!
Help when you need it ❤️
The most amazing thing about ginger is that you have 3 coaches with different weekly schedules, so that you have someone to chat with by text at almost any moment. If they’re not available and you really need someone, you can opt to talk with a temporary coach that’s on too. Additionally you have zoom chats with a counselor consistently for a little deeper dive. You can switch coaches if you need to or are searching for better compatibility. I find that having someone to chat with right away, helps with changing your thought patterns since you’re able to recognize it and adjust in the moment, instead of waiting a week to hopefully remember those little things when your actual appointment comes up. The coaches are highly supportive and professional too.
Developer Response ,
Thank you so much for sharing that incredible feedback! We're so glad that you're enjoying the convenient, personalized care that we offer. Not only do we strive to provide the best possible care to our members, but we also want members to be able to make changes that meet their specific needs. It's important that you feel comfortable and supported. We appreciate you taking the time to write this review, and I hope that you have a wonderful day!
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Ginger.io, Inc.
- 247.3 MB
- Health & Fitness
- Requires iOS 10.3 or later.
- Requires iPadOS 10.3 or later.
- iPod touch
- Requires iOS 10.3 or later.
- Requires macOS 11 or later and a Mac with Apple M1 chip.
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- © 2012-2021 Ginger.io, Inc.
With Family Sharing set up, up to six family members can use this app.