The app to make the most of your stay... and now also your rewards!
Organize, book and live every moment of your vacation with the Palladium Hotel Group app.
And now you can take the whole Palladium Rewards experience with you: check your points, benefits and promotions directly from your cell phone.
From your couch at home to your arrival at the hotel, the app accompanies you so that everything flows seamlessly:
access your reservation, explore interactive hotel maps and destination guides, make room requests, book restaurants, check activities, chat with staff... and much more!
Are you a Palladium Rewards member? Now you can:
• View your membership level and number
• View your points and their expiration date
• View all your Rewards points movements
• Access exclusive promotions and rewards
• Transfer points
• Invite friends and earn more
Also, if you are not a Palladium Rewards member, you can now sign up from the app and start enjoying all its benefits.
Main functions of the App:
• Consult and manage your reservation
• Personalize your experience
• Make reservations at restaurants and bars
• View the entertainment and activities calendar
• Chat with hotel staff
• Order room service or book your day at the spa
• Access destination maps and guides
• View corporate information
• And now... manage your entire Palladium Rewards account!
Hotels in paradise and urban destinations
Palladium Hotel Group has a wide variety of exclusive hotels in urban and paradise destinations in Mexico, Jamaica, Brazil, Dominican Republic, Spain and Italy. You just have to decide what kind of vacation you want, our luxury hotels are the best setting for all kinds of adventures:
Grand Palladium Hotels & Resorts: All the 5-star luxury for the family in paradisiacal destinations.
TRS Hotels: Our most exclusive 5-star adults only hotels located in the most exotic destinations.
Palladium Hotels: 4 star hotels overlooking the Mediterranean.
Hard Rock Hotels: Hotels with an iconic and exclusive design in Ibiza, Marbella and Tenerife.
BLESS Collection Hotels: Hotels located in the best urban and beach destinations where luxury and vanguard live.
Ushuaïa Beach Hotels and The Unexpected Hotels: An unparalleled adults only experience, with the best music and leisure offer.
Only YOU: Hotels located in urban destinations for you to enjoy your favorite cities in a different way.
Fiesta Hotels & Resorts: Family hotel located in the most elegant area of Santo Domingo.
Download the app, select your next destination and experience a unique vacation.
Your vacation, and your rewards, in the palm of your hand.
We ate at the Mexican Restaurant last night and had an Awesome dinner. Our waiter Anthony was top notch, friendly, gave us great food suggestions, the chief Derron did an amazing job on the food, we tried all the appetizers which all were delicious, we had shrimp fajitas and chipotle shrimp tacos- enjoyed every bite. Also saw an Amazing sunset during our dinner. All the staff were great!
App is better than nothing
PCMagic98
The app has some useful information but far too much missing or incorrect information. If this is what you want your clients to use to navigate the hotel and services, then make it accurate. Having incorrect hours, showing restaurants open when closed, not showing hours , not showing menus, no detail on the map is not good. Also, finding restaurants is sometimes trial and error. I I was looking for the large buffet and it only will show on the map if you select “show cooking”. Having filters to show what is open for breakfast, or lunch, or dinner would be a useful feature rather than having to open each restaurant individually. Overall it is an ok start/version one app but needs a lot of improvement for usability features and accuracy.
Could be more user friendly
Soccerdudebja
The app is pretty nice because it lists daily activities to show what is going on around the resort, but it could definitely be more user friendly. The activities could use better descriptions so people have a better understanding of what they are. The in-suite service menu could definitely use an overhaul. There needs to be a way to fine tune your selections, instead of pretty much having to re-write everything in the comment section due to lack of customization options in the selection process.
Awful
Aparkermom
Used for the hotel in Punta Mita. App didn’t allow us to make reservations for dinner. Front desk just said “yeah it can have glitches”. We also reserved a court for pickleball through the app but when we went to check in for our reservation the time slot was not available and apparently didn’t even inform us that the reservation we tried to make was not available. The map feature is horrible, you can’t zoom in to even see the layout, the pins were all overlapping so you really cannot see where things are located on the property. Poor experience overall!
This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.
Version 7.2.1
The developer, Mobail, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Search History
Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Mobail Apps S.L.
Size
47.1 MB
Category
Travel
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
