Your Copa Airlines App, your travel companion
Welcome to our Mobile App, in it you will find an improved travel experience with quicker access to your flight details.
Here are some of the features you can enjoy:
BOOKING
Search and book your next trip easily with our renewed shopping experience. Once you complete your booking, your trip will be automatically added to the My Trips section.
MY TRIPS
Keep track of your upcoming trips, view all the details and updates of your flights, and access useful functionalities at the right time, such as:
• Seat selection and purchase
• Check-In
• Baggage Allowance
• Upgrade list
• Standby list
You can also complete your traveler information in advance to speed up your Check-In process, pay for the reservations previously booked with PriceLock, and request an upgrade to Business Class.
CHECK-IN
In a few simple steps, you can save time at the airport by doing check-in from the comfort of your home. You can access your boarding pass whenever you need it directly in the app.
CONNECTMILES
Log in to your ConnectMiles account to sync your associated trips to My Trips, review your award miles balance, status qualification for next year and latest activities. Also, get quick access to your ConnectMiles card. If you are not a member yet, you can join right from our mobile application.
FIND MUCH MORE
Other functionalities of our Mobile app are:
• The ability to receive relevant notifications of your trips.
• Being able to track the flight status of any flight.
• Easy access to our Information Center and Reservation Center
• The possibility to explore our Entertainment page to read our digital magazine, Panorama of the Americas, or access the In-Flight Entertainment*.
*Our In-Flight Entertainment system is only available on Copa Showpass enabled aircraft.
I have been trying to sign in to the app and sometimes it will let me in but the majority of the time it gives me a red box that states that the login info I am using is not recognized. Yet I use the same login in on my iPhone and on my Mac. I have uninstalled the app on my iPad, powered off/on my iPad and still it does not work. If I am able to log in, the app is good…. Also, clicking App Support takes you to Copa’s website and there is no options for Technical Support. The contact information is only for reservations, problems with ConnectMiles, etc. but not support for applications.
Impossible to delete account
carshiss
Once again, another company that makes it nearly or completely impossible to delete your account and personal data. Vampires. Apple has also failed, yet again, to validate the account deletion flow. The “delete account” link in the app simply navigates you to a page where you’re instructed to email them (and where they ask for a scanned copy of your passport or drivers license to validate you, a massive privacy risk). I emailed them the requested info, sans scanned ID, and immediately received and auto reply saying that a form needs to be filled out and that the email isn’t sufficient. Fools. I filled out the form and heard back from them. They told me they wouldn’t delete my account without a scanned color copy of my passport (even though I was emailing them from my email address associated with my account). I told them they’d never get my ID and that their policy is garbage. Adding insult to injury, Copa won’t even allow you to change your email address or personal info without submitting a convoluted request form. Data vampires. I will NEVER fly their airline. Ever.
Mean Spirit towards foreigners
Bright At
I wish I could let the whole world know how mean they are to non Spanish or foreign nationals so everybody can stay away from this airline. I wasn’t able to board a flight because I was a day into the 6 month window of my passport expiration which I understood even though wasn’t aware I took that blame. They promised that I can always use my airline credit as any other airline does since I clearly did not miss my flight. After I renewed my passport they constantly kept playing games not allowing me to use my ecredit. Lord knows the back and forth I had with the reps. Finally spoke to a supervisor and he explained that per their policy in order to use my ecredit they have to book it for me at a much higher price different from what I saw online plus a $100 booking fee. I had a $500 credit the flight I was gonna book was $490 online. Since I was using my ecredit they quoted me a different rate which was over $660 plus a booking fee of $100 making $800 with taxes. So I had to pay an extra $300 to my $500 credit. I ended up booking a whole new trip with a different airline.
Frustrated with information
psperez
1. Major issue is when the app informs you of the wrong terminal. 1 hour before it still indicates I’m in wrong terminal. 2. Luggage information leaves you wondering whether you should go pick your bag up for connecting flight. Which means you have to go through immigration to get your luggage on my case. It should tell you to pick up or not, and not have to determine if it’s a Interline baggage. But major issue it never updates with basic info like Terminal and gate. This is critical in large airport so you don’t find yourself rushing to get to correct departing gate. Work is needed !I finally gave up and resorted to old school looking at information boards and asking if board or app had wrong information. Turned out app had incorrect information.
Our latest update makes your journey smoother from start to finish.
What's new:
- General enhancements and bug fixes.
Version 16.8.30
The developer, Copa Airlines, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Contact Info
Search History
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Compania Panamena De Aviacion, S.A.
Size
98.9 MB
Category
Travel
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
Mac Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
