Instacart: Grocery delivery 12+

Get fresh groceries delivered

Maplebear Inc

    • Free

Screenshots

Description

Shop online & get your groceries delivered directly to your door in as fast as 2 hours. Plus, your first grocery delivery is free! And it's safe—contactless delivery is available.

Instacart delivers fresh food, alcohol, and household items the same day all across the US. Download the app to see what stores are available in your zip code.

Prefer to pickup? Order online and pickup at your local store, where it will be waiting for you when you arrive.

Ordering made easy
1. Enter your zip code
2. Shop stores for groceries, household items, electronics, and more
3. Add your items to your cart and place your order
4. Chat with your shopper in real time to make any changes to your order
5. Relax while you you wait for your delivery to arrive
6. Enjoy your items while you save time & money

Contactless delivery
Order safely from your home and get your groceries delivered to you same day. Our 100% contactless delivery helps to ensure you and your shopper stay safe.

Find your favorite products
Get fresh produce, late-night snacks, and even alcohol delivered to your door. Don’t forget essentials like toilet paper, prescriptions, other household items!

And your shopper will ensure that fragile items like eggs and glass bottles are always handled with care.


With Instacart, you can:
• Find exclusive deals & coupons
• Creating shopping lists
• Reorder your favorite products
• View nutritional information & filter by diet

Where to shop with Instacart
Shop from your favorite stores - Aldi, Publix, Costco, Safeway, Wegmans - and nearly 40,000 other retail locations across North America.

Download to see what stores are available in your zip code.

Terms and conditions apply. See details: https://www.instacart.com/help/section/360007996832

What’s New

Version 7.152.1

Getting fresh groceries delivered on your schedule means our app is always evolving. With this update, we've fixed a few underlying issues to give you the most seamless experience possible. Happy shopping!

Ratings and Reviews

4.8 out of 5
2.8M Ratings

2.8M Ratings

WWPF Harvest ,

Great service! Very very fast!!!!

I just discovered Instacart and I love it! I’ve recently had back surgery and I have a hard time getting around. Going to the grocery store is very difficult for me. All the grocery stores now offer ordering your groceries and picking them up. That’s great but I have a hard time just sitting in my car and driving due to complications from my surgery. This is a great alternative. Before driving to the other end of town (22 miles one way) to go to Sam’s Club or Sprouts was a major chore for me just getting there. Then to walk through the store and shop I could do it but then would be down for several days with excruciating back pain. Instacart has been a lifesaver for me! Even though I’ve only used it a couple times in the last three days. I love the fact that I can use it for any store that I shop that. Downloading the app I get two weeks free with no service fee. After that it’s an annual fee which is wonderful. The first gal that delivered to me was the one that told me that they had an annual fee. I was unaware of that so I started looking into it. You do see a slight increase in what you pay for the products that you’re getting but that’s OK. How else are they going to make money? The convenience of not having to going to the store is wonderful!! I definitely give them a five star review. I would give them a 10 star if I could. Thanks Instacart for making my life better. Heidi

Developer Response ,

So happy to hear this! We appreciate your review and kind words. Thank you so much for choosing Instacart! 😀 -BK

instacart shopper experience ,

Love the app but here are my recommendations to make it better

Instacart should allow shoppers to only remove a percentage of the tips & not the entire tip especially if we got 80% of their items and attempted replacement items via chat. it would also be helpful if they could leave a note as to why they lowered the tip so it can be a learning opportunity for the shopper. It’s unfair that we meet the shoppers sometimes ridiculous demands, shopping for items that are not on the list because the app doesn’t allow them to add it to the cart; we go over our allotted time looking for items and they have the audacity to remove the entire tip. It’s unfair! Im in a couple instacart groups it’s sad how many people get tip baited.
While one the topic of instacart groups, instacart should have their team members join these groups what better way to make improvements within the company then hearing unfiltered truths from shoppers and customers.
Lastly it would be amazing if we had a call center to call instead of a chat, to get help. Texting back and forth is too time consuming I would love to speak to a representative to get my problem resolved asap so I can go about my day, it can be a little frustrating when there’s a communication gap between you and the chat agent.
All in all Great app I love being an instant cart shopper it’s allowed me to supplement my income while trying to start my own business 😊

Developer Response ,

Thanks for sharing your feedback and review and we hope that as we update the platform you'll continue to shop with Instacart and for our customers! -Pam

PlutoGirl ,

App ok but misleading and some issues

I have been using instacart for awhile and overall like it. 2 big things keep me from giving it a better rating.
1. The app allows you to define acceptable substitutes or say you would like a refund. I always fill this out because it is frustrating if you miss a chat asking if they can substitute and you end up with a poor substitute that you won’t use. I have been told directly from instacart shoppers who keep badgering me to offer subtitutions on items I marked to refund that they never see these preferences. The feature would be really useful if it worked because otherwise you get tons of chats with pictures of empty shelves which aren’t helpful at all or constant “how about this? “ sub requests. The failure for shoppers to honor these requests is my #1 pet peeve with the app and service.
2. Lately about 20% of our orders are clearly being shopped with way too many others concurrently. You can tell this in a few ways: a) a shopping for 10 items takes 2 hours which also means you have TWO HOURS of chats and sub requests to monitor, b) the cold items arrive at almost room temperature (for example my ice cream arrived today and was LIQUID-we got it off the porch 2 min after they left it) c) higher error occurrences - wrong items delivered vs receipt and d) you get an alert that they are 7 min away and then 40 min later get one that the deliver time is pushed back almost 45 min well past the original estimate.

App Privacy

The developer, Maplebear Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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