Benefits in your pocket! This app gives you easy access to your Medcom benefits anywhere, anytime. Use the same username and password that you setup on Medcom’s online portal! Just download, login, and go!
View all of your benefit account(s) recent transactions, balances, election information, claims filing deadlines, and more. You may also view transactions that require receipt documentation that may need to be submitted.
Additional features include opting in/out to receive alerts via text messaging, email, or both! These alerts could include information when your debit card has been mailed, when your password to the portal/mobile app has been reset, card transaction denials, and more.
Your security is the number one priority for Medcom. We use pictures and passphrases, along with device identification and challenge questions to protect your information. None of your personal information is stored on your mobile device.
This app is available for iPhone, iPod, iPad.
I’m having the same issue over and aver where I upload a picture of a receipt the day I use my debit card. I confirm that the picture is uploaded and linked to the expense but then a couple days later I’m asked for the receipt and when I check the receipt is gone. VERY INCONVENIENT AND FRUSTRATING!
Denials
You nameme
I have only submitted a few claims and I get mostly denials. I worked with another company i would submit receipt and within minutes it was approved and put in my bank account. I set up this account with my bank account and they send me a paperCheck. I amConstantly having to resubmit for all the denials. This is not an efficient system. Once I called and the person told me I needed a doctor letter for my pharmacy receipt. It clearly has my info listed with Dr prescriber which actually is none of there business HIPA law. Then she proceeded to say my meds were for weight loss which was not accurate . I am a petite person and if I took weight loss meds I would be anorexic. Definitely frustrating process.
Good but...
Bradtw
The app works fine but I wish it would keep you logged in when you switch to another app to check something with intention of returning to the app. As soon as you minimize it, the app makes you log back in. Even my banking app does not do that. Why does this have to be tighter security?Also, the function that allows you to select a current photo from your camera roll for a receipt only allows about 1/2 the picture screen to be captured in IOS. This unfortunately causes some of the needed receipt information to be cut off.
Terrible
shanette
My employer switched over to Medcom probably because it’s cheaper and I have never had so many issues. The app is just like the website so why bother. I have had an FSA card for four years and have never had an issue with it and it’s only 1/14!!! My plan started on 1/1...and all I’m trying to do is order contacts. So not only did it take two weeks for my contacts to finally ship, but now they are telling me without proper documentation I will have to repay them for my contacts because they were not approved. Whatever, I’m canceling my card after this, I would rather pay thousands out of pocket than deal with this for a whole year.
Various bug fixes and UI improvements.
Version 26.05.01
The developer, MEDICAL COST CONTAINMENT SERVICES INC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
User Content
Search History
Identifiers
Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
MEDICAL COST CONTAINMENT SERVICES INC
Size
31.7 MB
Category
Medical
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
