Using the FNBApp, First National Bank Alaska’s free* mobile banking app, you can manage your money anytime, anywhere from your iPhone or iPad. Mobile banking transmissions are protected by robust security features to prevent unauthorized access.
Login to the FNBApp to access a full range of banking activities conveniently and securely:
VIEW ACCOUNT ACTIVITY
• View account available balances, recent transactions and pending deposits
• Detailed transaction history, including date, location, amount, and more—just like using online banking
MAKE TRANSFERS
• Transfer money between First National accounts
PAY BILLS
• Schedule payments and pay bills—right from your mobile device
• If you’re already a Bill Pay customer, the payees you have already set up using the online version of Bill Pay are automatically available for use in the FNBApp mobile Bill Pay.
SEND OR RECEIVE MONEY
• Securely send and receive money with friends using a mobile number or email address with Zelle®
*Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are herein under license. Must have a bank account in the U.S. to use Zelle.
MOBILE CHECK DEPOSIT
• Deposit checks with a few taps of your iPhone or iPad.
LOCATE BRANCHES
• Find First National branch locations using your current location or enter the zip code or address of the area you wish to search. You’ll be provided a list of branches with the address and distance from your current location.
• Alaskan-owned and operated since 1922, First National proudly meets the financial needs of Alaskans with ATMs and branches in 18 communities throughout the state.
For more information about Alaska's largest locally-owned bank and access to efficient and secure online banking services visit www.FNBAlaska.com, email Customer.Service@FNBAlaska.com, or call 777-4FNB (4362) from Anchorage/Eagle River, or 1-800-856-4FNB (4362) from other communities/Canada. First National Bank Alaska is an equal housing lender and member of FDIC.
Internet access permissions are necessary for the app to connect with First National Bank Alaska’s mobile banking.
*Your mobile carrier’s message and data rates may apply.
I have used this app for years. But when I had my computer updated and removed an old email address and used my newer email address, I realized I needed to change my email address with the bank. So we did that. when I went to re-install the app it’s in the cloud. And I think the cloud has my old email stored so now it won’t open the app at all. What can I do?
Help!
CcDavies89
I’ve been using this app for a few years now. As soon as I had downloaded it, I had set up alerts for my accounts to notify me when my balance was either above or below a certain amount. And now when I went to remove the perceive ones and put new amounts, it will not allow me to at all... I type in all sorts of crazy amounts and the “save” button, will not POP up for me to click it with my finger...This is quiet frustrating because that’s the only way I’ve been able to keep track of what is taken in and out of my account.
Missing Features
Rush3715
Please allow us to see the Zelle description. What is the point of allowing us to optionally input a description when there’s no way of viewing it? Not on the app. Not on the website. Where? What’s the point of it?Please also allow us to change whether we want dark or light theme and not automatically just choose it based on the system theme. Allow us to use Face ID instead of having to input the password every time we want to use Zelle. If we can login to the account with Face ID, we shouldn’t have to type in our password over and over again just to send Zelle.
Developer Response
Hi Rush3715, we appreciate your review! Please download the latest version of the app. If you are still experiencing issues, you can contact Customer Service at (800) 856-4362 or customer.service@fnbalaska.com. Thank you
10-12 years behind
Pwdrjnky
FNBAK is possibly the least pleasurable banking experience one can have. Their apps, online banking, basically anything that requires digital access is abysmal. Their tech help fairly clueless, branch staff even more clueless. If not for the captive audience of Alaskans having few choices, this bank would have folded instantly. Incredibly clunky apps, ridiculously poor and annoying “security features” generally incompetent staff throughout. If you have another option, take it and avoid this banking embarrassment. Everything about FNBAK online banking is about 10-12 years behind the times, at your peril and frustration, best avoided if possible.
We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.
Version 25.2.100
The developer, First National Bank Alaska, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
First National Bank Alaska
Size
126 MB
Category
Finance
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
