Sheetz Food Delivery & Rewards

Name: Sheetz Food Delivery & Rewards
Rating: 4.8 (81176 reviews)
Author: Sheetz

Made To Order Faves

Only for iPhone

Free

81K Ratings
Ages

4+
In-App Controls
Category

Food & Drink
Developer

Sheetz
Language

EN
English
Size

161.7
MB

iPhone

Whether you’re a Sheetz Fan, Friend or Freak we’ve improved the app to make your Sheetz Run better than ever! With a fresh new look, it’s like it came straight out of our Made-To-Order kitchen! Go ahead. Order the mozz sticks on your burger. Why the Sheetz Not? 1. Save time by ordering and paying ahead for your favorite MTO foods and specialty drinks. 2. Save money by receiving exclusive app only offers! 3. Reorder your favorites in seconds. 4. Customize your rewardz to get those Mozzarella Sticks you’ve been eyeing up! 5. Use SheetzPay to make purchases with your phone inside any of our stores. 6. Unlock special features only available in stores, like using SheetzGO! to scan and checkout on your phone! 7. Show some love by sending a digital gift card to a Sheetz Freak in your life!

Ratings & Reviews

4.8

out of 5

81K Ratings

Just moved here …
09/18/2024

HayJJay
From DC and it’s become my place to study and work since it’s 24 hrs. Whether it’s behind the counter or kitchen, the customer service is consistent and on point no matter what time of day or night. I wish I would’ve caught the names of the specific staff that are always willing to help. One younger woman of color who works in the kitchen and beverage center who goes out of her way to ask how my order went. Also, a taller gentleman with a cap who is almost always in the kitchen calling out orders. He must be working overtime and deserves a raise. That goes for everyone that works at this particular location considering I travel for work and good customer service at a 24 hr spot is hard to come by.

Developer Response
👏👏👏
Just moved here …
09/18/2024

HayJJay

From DC and it’s become my place to study and work since it’s 24 hrs. Whether it’s behind the counter or kitchen, the customer service is consistent and on point no matter what time of day or night. I wish I would’ve caught the names of the specific staff that are always willing to help. One younger woman of color who works in the kitchen and beverage center who goes out of her way to ask how my order went. Also, a taller gentleman with a cap who is almost always in the kitchen calling out orders. He must be working overtime and deserves a raise. That goes for everyone that works at this particular location considering I travel for work and good customer service at a 24 hr spot is hard to come by.
Developer Response 09/20/2024
👏👏👏
Very good but not perfect
Jan 6

DavMar4u
I absolutely love using this app, but there are a couple of things that do need a little work. I don’t like the disconnect between the rewards and ordering. It took me a great while to figure out that I had to go to rewards and select the ones I wanted and then go to my order and that they would show up. It’s also extremely confusing when all of the rewards don’t show up after you clicked on them as an offer. For example, I might order a coffee, a breakfast sandwich, a soda, and a doughnut. Then I’ll select rewards for all four of those items since I am a frequent shopper and build up a lot of rewards. But after I’ve done that, the next pop-up screen shows only two of those rewards for offering and asking me if I want to use them. I don’t understand why I’m being asked if I want to use them and I don’t understand why all four of the rewards that I chose aren’t in that offering. After I’ve made my selection of rewards, then I should be directed to the ordering screen. In addition, I know this process is made complicated so that we won’t use the rewards, but I feel that when we’ve been so loyal that we’ve built up thousands of points, the reward button should be on the ordering menu and we should just click it there. It’s all very deliberately complicated and it is beneath Sheetz, which I consider one of the run companies and the best convenience store in the country.

Developer Response
Thank you for your feedback! Please follow up further with our Care Team about this issue:800-765-4686https://orders.sheetz.com/contact
Very good but not perfect
Jan 6

DavMar4u

I absolutely love using this app, but there are a couple of things that do need a little work. I don’t like the disconnect between the rewards and ordering. It took me a great while to figure out that I had to go to rewards and select the ones I wanted and then go to my order and that they would show up. It’s also extremely confusing when all of the rewards don’t show up after you clicked on them as an offer. For example, I might order a coffee, a breakfast sandwich, a soda, and a doughnut. Then I’ll select rewards for all four of those items since I am a frequent shopper and build up a lot of rewards. But after I’ve done that, the next pop-up screen shows only two of those rewards for offering and asking me if I want to use them. I don’t understand why I’m being asked if I want to use them and I don’t understand why all four of the rewards that I chose aren’t in that offering. After I’ve made my selection of rewards, then I should be directed to the ordering screen. In addition, I know this process is made complicated so that we won’t use the rewards, but I feel that when we’ve been so loyal that we’ve built up thousands of points, the reward button should be on the ordering menu and we should just click it there. It’s all very deliberately complicated and it is beneath Sheetz, which I consider one of the run companies and the best convenience store in the country.
Developer Response 6d ago
Thank you for your feedback! Please follow up further with our Care Team about this issue:800-765-4686https://orders.sheetz.com/contact
Love Sheetz. App needs improvement.
07/30/2025

ddcase
I have lost a slew of points because of how confusing the points part of the app functions. This time, I selected 1000 points for a MTO Salad, it says “purchased” or something like that. I go to the bag, no salad. I try to locate “purchase history” but could not locate a “purchase history “. I finally went to the drive through & explained what was happening. The two employees at the window stumbled around as well. Finally the girl found the purchase. I was confused because it stated it was charging. She explained that the points were covering the cost. I think that’s dumb, but ok. She was correct, when they processed my order & scanned my barcode, it did not charge me except the extras beyond the initial salad order. Please improve the points part of the app. I’ve lost thousands of points in the past because of not being able to locate my items after selecting what I wanted to purchase. If I went back to Sheetz today, they’s no way I’d be able to locate the selected purchase again. Aside from this issue, the app is pretty good, and the staff were positively wonderful! I always bypass other gas stations to go to Sheetz. Although lately, I’ve been unsuccessful in finding the ONLY bottle water I will drink which is Fiji water. They need to get it back in stock so I don’t have to make two stops on every out of town trip. Thank you 😊

Developer Response
Please follow up with our Care Team about this:800-765-4686https://orders.sheetz.com/contact
Love Sheetz. App needs improvement.
07/30/2025

ddcase

I have lost a slew of points because of how confusing the points part of the app functions. This time, I selected 1000 points for a MTO Salad, it says “purchased” or something like that. I go to the bag, no salad. I try to locate “purchase history” but could not locate a “purchase history “. I finally went to the drive through & explained what was happening. The two employees at the window stumbled around as well. Finally the girl found the purchase. I was confused because it stated it was charging. She explained that the points were covering the cost. I think that’s dumb, but ok. She was correct, when they processed my order & scanned my barcode, it did not charge me except the extras beyond the initial salad order. Please improve the points part of the app. I’ve lost thousands of points in the past because of not being able to locate my items after selecting what I wanted to purchase. If I went back to Sheetz today, they’s no way I’d be able to locate the selected purchase again. Aside from this issue, the app is pretty good, and the staff were positively wonderful! I always bypass other gas stations to go to Sheetz. Although lately, I’ve been unsuccessful in finding the ONLY bottle water I will drink which is Fiji water. They need to get it back in stock so I don’t have to make two stops on every out of town trip. Thank you 😊
Developer Response 08/04/2025
Please follow up with our Care Team about this:800-765-4686https://orders.sheetz.com/contact
PSA: Customer service rep sent me to SCAMMERS!!!!
10/23/2020

K. unhappy mom
Called customer service today. I had issues with paying on the app and the website. The rep gave me another number to call. She read it to me several times, so I know for a fact I wrote the number down right. She also tells me that this is the only department that can take payment over the phone. I call the number and it’s an Indian lady. No automated system, no music. Just more Indian ppl in the background. The lady immediately asks for my debit card number to look up my account. I tell her my debit card isn’t linked to my account. She starts to say something else and the call ends. I call back and we have the same conversation as before. She tells me she cannot help me without the debit card number. I start questioning her and the call ends. I call Sheetz customer service back tell them what happened. They tell me that is not the right number and they can never take payment over the phone. So have scammers started working for big companies now? Are their employees getting paid by scammers to send customers to the scammers thinking they are talking to the same company? (Hope you could follow that, but I don’t know how else to say it.) This is crazy. I hope Sheetz actually looks into this and figures out who sent me to scammers. They said they would, but who knows if they really will. Just wanted to warn y’all. If you call and there is not music or automated system, it’s a scam!
PSA: Customer service rep sent me to SCAMMERS!!!!
10/23/2020

K. unhappy mom

Called customer service today. I had issues with paying on the app and the website. The rep gave me another number to call. She read it to me several times, so I know for a fact I wrote the number down right. She also tells me that this is the only department that can take payment over the phone. I call the number and it’s an Indian lady. No automated system, no music. Just more Indian ppl in the background. The lady immediately asks for my debit card number to look up my account. I tell her my debit card isn’t linked to my account. She starts to say something else and the call ends. I call back and we have the same conversation as before. She tells me she cannot help me without the debit card number. I start questioning her and the call ends. I call Sheetz customer service back tell them what happened. They tell me that is not the right number and they can never take payment over the phone. So have scammers started working for big companies now? Are their employees getting paid by scammers to send customers to the scammers thinking they are talking to the same company? (Hope you could follow that, but I don’t know how else to say it.) This is crazy. I hope Sheetz actually looks into this and figures out who sent me to scammers. They said they would, but who knows if they really will. Just wanted to warn y’all. If you call and there is not music or automated system, it’s a scam!

We rang in the New Year by tightening things up behind the scenes and under-the-hood tweaks to keep your Sheetz App running on premium. No resolutions here… just fewer hiccups, better reliability, and more reasons to tap in for food, fuel, and everything in between. Happy 2026 Sheetz Freakz!

Version 8.33.0

2d ago

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