First City Credit Union

Name: First City Credit Union
Rating: 4.8 (4715 reviews)
Author: First City Credit Union

Simple, secure mobile banking.

Free

4.7K Ratings
Age Rating

4+
Years
Category

Finance
Developer

First City Credit Union
Language

EN
+ 2 More
Size

39.6
MB

Bank securely and confidently from anywhere. The First City Mobile App puts your finances at your fingertips. Bank from wherever you are. Whether you want to check your account balance, view your account info, or make and edit payments. You can do it all from your mobile device with the First City Mobile App. At First City, we're more than a financial institution: we're your financial advocate. We're committed to providing the guidance and tools you need to make confident financial decisions, and that starts with giving you secure, convenient access to your money wherever life takes you. Features Include: Dashboard – Manage all your First City accounts in one easy-to-view dashboard. View available funds, savings goal progress, upcoming payments, deposit history, and personal recommendations on one simple screen. Accounts – View and manage all your cash accounts digitally. Review recent transactions, see current balances, and search for specific payments or deposits. Bill Pay – Schedule or manually make payments on your bills through our easy-to-use bill pay system. Fund Transfers – Send funds to and from your connected accounts through our easy-to-use fund transfer capability.

Ratings & Reviews

4.8

out of 5

4.7K Ratings

It’s okay
02/25/2023
jyang5
All the basic online banking features are all included, but Zelle feature needs to be improved.1. When I launched First City CU app, I can open Zelle only the first time after the app launches. If I jumped to Account and came back to Zelle, then it will give me the black screen. I can no longer access Zelle till I close the app and relaunch it.2. My family and friends want to add my Zelle and send me money, but they’ve been getting difficulty to do so. They can’t send money to me right away when adding me. They need to wait for a couple days to send me money after adding me which it doesn’t make any sense to me.Zelle is the feature that we used the most, and it is not acceptable if Zelle doesn’t work properly. I wish the app will get improved soon.
It’s okay
02/25/2023
jyang5

All the basic online banking features are all included, but Zelle feature needs to be improved.1. When I launched First City CU app, I can open Zelle only the first time after the app launches. If I jumped to Account and came back to Zelle, then it will give me the black screen. I can no longer access Zelle till I close the app and relaunch it.2. My family and friends want to add my Zelle and send me money, but they’ve been getting difficulty to do so. They can’t send money to me right away when adding me. They need to wait for a couple days to send me money after adding me which it doesn’t make any sense to me.Zelle is the feature that we used the most, and it is not acceptable if Zelle doesn’t work properly. I wish the app will get improved soon.
Banking and bill pay features: excellent: Locations map: horrible horrible horrible
06/02/2023
auntialias
App does a good job w banking features. Account updates, mobile deposit, etc are all good. Like. Those get a 4 or 5 star rating. However, this app (and the Co-op branches app:map) used to have a functional map but then they modified the user interface and it’s horrible.Tap locations and a map appears. All sorts of locations appear and the map zooms out. For a person who lives in a major metropolis (Los Angeles County has a population greater than all but 8 or 9 states in the USA), I do not want to zoom away from where I am to see dozens and dozens of map icons for the entire Los Angeles area!When I tap the locate me icon (icon design itself is cumbersome and unintuitive, I need to take extra moments each time I look at icons to see which one to use), the map briefly centers to where I am and! then! it! zooms! way! out! again! Showing me, again, a crowded mess of dozens of icons.Can I tap the + button to zoom in on my location? No. I mean, the zoom in function does zoom in, but zooms into a center of some predefined area that has nothing to do with my location. In order to find locations on the map, I am forced to pinch in and pinch in to manually zoom to my location. Each and every time. The emotional message I get from this map functionality is, “Go Away, Don’t Use me, We the app developers hate you, user. We hate you we hate you we hate you.”
Banking and bill pay features: excellent: Locations map: horrible horrible horrible
06/02/2023
auntialias

App does a good job w banking features. Account updates, mobile deposit, etc are all good. Like. Those get a 4 or 5 star rating. However, this app (and the Co-op branches app:map) used to have a functional map but then they modified the user interface and it’s horrible.Tap locations and a map appears. All sorts of locations appear and the map zooms out. For a person who lives in a major metropolis (Los Angeles County has a population greater than all but 8 or 9 states in the USA), I do not want to zoom away from where I am to see dozens and dozens of map icons for the entire Los Angeles area!When I tap the locate me icon (icon design itself is cumbersome and unintuitive, I need to take extra moments each time I look at icons to see which one to use), the map briefly centers to where I am and! then! it! zooms! way! out! again! Showing me, again, a crowded mess of dozens of icons.Can I tap the + button to zoom in on my location? No. I mean, the zoom in function does zoom in, but zooms into a center of some predefined area that has nothing to do with my location. In order to find locations on the map, I am forced to pinch in and pinch in to manually zoom to my location. Each and every time. The emotional message I get from this map functionality is, “Go Away, Don’t Use me, We the app developers hate you, user. We hate you we hate you we hate you.”
Second option
Jul 24
mazaira
I love that I have the second option of depositing my checks through this app. Also, the option the first option of being able to look at my account.
Second option
Jul 24
mazaira

I love that I have the second option of depositing my checks through this app. Also, the option the first option of being able to look at my account.
Great customer service
Jul 1
Mammmi3
I’ve belonged to this credit union for over 20 years and have always been treated with kindness and respect. I received help in raising my credit score as well.
Great customer service
Jul 1
Mammmi3

I’ve belonged to this credit union for over 20 years and have always been treated with kindness and respect. I received help in raising my credit score as well.

This release includes performance improvements and enhancements to deliver a smoother, more reliable app experience.

Version 2027.1.0 Oct 20

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: First City Credit Union
Size: 39.6 MB
Category: Finance
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.

iPad
Requires iPadOS 16.0 or later.

Apple Vision
Requires visionOS 1.0 or later.

Apple Watch
Requires watchOS 9.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English and 2 more

English, French, Spanish
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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First City Credit Union

Ratings & Reviews

It’s okay

Banking and bill pay features: excellent: Locations map: horrible horrible horrible

Second option

Great customer service

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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