Braun IPL App is your personal beautician at home, designed for all Braun IPL devices, with smart and exclusive features for Braun Aura 9 and Skin i-expert. Enjoy support throughout your hair removal journey with the Braun IPL App, which helps you plan your sessions, get step-by-step guidance, and track your progress towards up to 3 years of smooth skin.*
Expert guidance personalized to you with Braun Aura 9 and Skin i-expert
The Braun IPL App creates a personalized treatment plan tailored to your body areas, hair density, and progress. Get the right number of sessions for each body area, with your plan automatically adapting based on your results, and real-time coverage guidance to help avoid missed spots and patchy results. If life gets in the way and you miss a session, your treatment plan automatically adjusts to keep you on track towards your best results.
Like a beautician at home with Braun Aura 7, Silk-Expert Pro 5, Silk-Expert Pro 3 & Silk-Expert Mini
The Braun IPL App helps you stay on track to smooth skin. Create treatment plans for each body area and receive reminders when it’s time for your next session. Missed a session? Your treatment plan automatically adjusts to fit your routine.
*Skin smoothness due to hair reduction. 3 years measured from treatment start following 4 initial sessions. Check treatment regimens, skin type and hair color compatibility, warnings, and contraindications, at www.Braun.com and in the usage instructions.
Great device, but the app has a major issue at startup for international users!The device itself is fantastic and I love the design and the heads, but I had a very frustrating problem trying to download and register on the app. First, I had to **change my App Store country to find the app**, and then I kept getting an "Unknown Error" when trying to create an account. The account I created on the website wouldn't work on the app either.After many attempts, I found out that the solution was to **change the app's language to English** before registering. Once I registered in English, I was able to switch the language back to Spanish and the app works perfectly.I hope this solution helps other people who encounter the same error. Braun, please fix this issue for international users so they don't have to go through this frustrating process.
App continually shuts down renders expensive product totally unusable
Yo_dren-reviews
I was very excited to use this product, but I cannot even get past the start up and test. I’ve tried the app on my iPhone and iPad with the same results. I’m never able to get past the screen where you select your test area before the app shuts down I have uninstalled and reinstalled on both devices with no success. The app blinks off sometimes after a millisecond sometimes I can get through a couple screens but for as expensive as this product is, it’s really frustrating that it’s completely unusable because of this app glitch (from what I read online it seems I’m not alone). I’m equally frustrated by customer support. Online chat is not available and the chat bot directs me to call customer support between specific hours and when I call during those hours, I’m advised by a recorded message to call back after 3 PM which honestly makes no sense. I’m extremely frustrated.
Developer Response
Thank you for sharing your thoughts on out App, we're really sorry that it has not met your expectations and that you're having issues with the initial set up. Please contact us at (800) 272-8611 so we can find the best solution for you! We're here to help you!
Missing Basic Functions
peggythequeen
This app is so frustrating to use. I got this app for one reason only — to track my IPL sessions and have it auto reschedule if I forgot one or have to move it back a few days. It does not do a good job of this. For one you can’t choose the date of sessions in the past. You can only log sessions on the date when they are scheduled (not when you click completed) which seems a little ridiculous — I did a few sessions but then the calendar wouldn’t let me log it on the day I actually did it, so I deleted the plan, thinking I could add the past sessions. Big mistake because you can’t actually re-add the plan without starting over.This is basic functionality for an app that seems to have one single purpose. If there is a way to do this that I’m not aware of, please let me know. For now I will delete this app and switch to tracking my IPL in my notes app.
Developer Response
Thank you so much for your review. We're sorry to hear that you find our app frustrating to use. This is the last thing we want or expect, so all feedback is incredibly important to us, and we'd like to connect, discuss this more in detail, and help. We can be reached at 800-272-8611.
Lost All My Treatment History and No Response from Support
Nur-AbA
I’m very disappointed with this app. I had been using it to track my Braun Silk·expert Pro 5 IPL treatments, and after logging into my existing account on the same iPhone, I was asked to select my device model. I selected Silk·expert Pro 5 and the Standard Gold head option. Immediately after confirming, all my previous treatment history disappeared, and the app asked me to start a new plan.I have completed around 15 sessions, so losing this history is frustrating, especially when it helps me keep track of my treatments and maintenance schedule. I contacted support by email to ask whether my data could be recovered, but I have not received a response.An app designed to support a long-term treatment routine should handle existing user data more reliably. At the very least, users should receive a response when they report a problem like this.I hope the developers address this issue, improve data recovery options, and contact me with a solution. Until then, I cannot confidently rely on this app to keep my treatment history safe.
Exciting new design!
Version 4.0.1
The developer, P&G Productions, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
