PETKIT

Name: PETKIT
Rating: 4.5 (13016 reviews)
Author: Petkit Smart Technology Limited

Lifestyle

Only for iPhone

Free

13K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Petkit Smart Technology Limited
Language

EN
+ 14 More
Size

625.5
MB

iPhone

PETKIT Network Technology Co.,Ltd. is a high-tech company dedicated to designing and producing smart products for pets. PETKIT was founded in 2013. We started with passion and have continued growing with strong products. The company has rapidly developed into one of the world's leading technology-engaged companies in the pet industry. Supported by our award-winning design and technology team, our goal is to provide elegant, sustainable, and cost-effective products and services. PETKIT proudly provides products and services to over 30 countries all over the world, including the United States, Japan, France, Germany, Italy, and Spain. Built-in social network apps allow users in every part of the world to stay connected. CONTACT US Our media team works closely with the media and social partners to solve issues regarding pets' life conditions. We aim to support with high-tech and healthy living styles for both humans and pets. Press and Business Inquiries: info@petkit.com Distributors Inquiries: sales@petkit.com Customer Service: support@petkit.com (please allow 48 hrs for our customer service to reply your emails.) Customer Service Phone: 800.664.0284 (9am-6pm CST Mon.-Fri.)

Ratings & Reviews

4.5

out of 5

13K Ratings

Surprisingly Smooth to Use App
01/19/2022

susurin
I’m a big fan of the mini feeder I have, and the app is great for setting up a feeding plan that’s as complicated or as simple as you’d like. It’s also nice to be able to dispense food remotely, say if you’re on vacation and you notice that your pet has finished up the food in their bowl and you suspect they need a bit more.The app has a minimalist aesthetic and it is surprisingly easy to navigate. I have low expectations for a lot of the apps associated with Chinese electronics since often the instructions are written so poorly that they’re incomprehensible. This is def. not the case with this app. There are self-explanatory buttons and a pretty intuitive UI. There is still some clunky language in the FAQ/Instruction entries, but I’ve noticed that there are continuous improvements in the text as well as the UI to promote ease of use. It’s quite heartening to see a company actively trying to improve their product.You can also use the app to set up reminders or walk checklists etc. I only have one cat, so a lot of the bells and whistles in the app remain unexplored… but eh. I’m very happy with the app and the feeder overall. It’s very helpful to know when food is running low, if the desiccant needs replacing, or when the feeder is running on back up power.
Surprisingly Smooth to Use App
01/19/2022

susurin

I’m a big fan of the mini feeder I have, and the app is great for setting up a feeding plan that’s as complicated or as simple as you’d like. It’s also nice to be able to dispense food remotely, say if you’re on vacation and you notice that your pet has finished up the food in their bowl and you suspect they need a bit more.The app has a minimalist aesthetic and it is surprisingly easy to navigate. I have low expectations for a lot of the apps associated with Chinese electronics since often the instructions are written so poorly that they’re incomprehensible. This is def. not the case with this app. There are self-explanatory buttons and a pretty intuitive UI. There is still some clunky language in the FAQ/Instruction entries, but I’ve noticed that there are continuous improvements in the text as well as the UI to promote ease of use. It’s quite heartening to see a company actively trying to improve their product.You can also use the app to set up reminders or walk checklists etc. I only have one cat, so a lot of the bells and whistles in the app remain unexplored… but eh. I’m very happy with the app and the feeder overall. It’s very helpful to know when food is running low, if the desiccant needs replacing, or when the feeder is running on back up power.
Convenient, Sleek
10/09/2022

aristar84
The app makes life easier. Especially when you’re using the electronic litterbox for the first time. It lets you know when litter is running low and the waste compartment is full. This is based on weight and sensors, so usually it may be a little earlier than when you may actually want to refill litter or change trashbag. But pretty easy to determine how many days works for your fur family. If you have multiple pets, the Puramax identifies which pet by weight so you can see who is using it - very helpful in the beginning of using a new electronic litterbox vs standard litterbox. There are so many smart settings you can control and adjust to your liking.I really like how the app has the ability to add different devices- litterbox, feeder, water fountain. So you only need one app to control and check on functioning of it all. I like the extras - feeding amount guide based on weight and food type of your pet, pet walking goals, overall dashboard or “daily life” of your pet. The app is very easy to use. Sleek and I like the design of it where it shows a picture of your device highlighting features and the detailed history.
Convenient, Sleek
10/09/2022

aristar84

The app makes life easier. Especially when you’re using the electronic litterbox for the first time. It lets you know when litter is running low and the waste compartment is full. This is based on weight and sensors, so usually it may be a little earlier than when you may actually want to refill litter or change trashbag. But pretty easy to determine how many days works for your fur family. If you have multiple pets, the Puramax identifies which pet by weight so you can see who is using it - very helpful in the beginning of using a new electronic litterbox vs standard litterbox. There are so many smart settings you can control and adjust to your liking.I really like how the app has the ability to add different devices- litterbox, feeder, water fountain. So you only need one app to control and check on functioning of it all. I like the extras - feeding amount guide based on weight and food type of your pet, pet walking goals, overall dashboard or “daily life” of your pet. The app is very easy to use. Sleek and I like the design of it where it shows a picture of your device highlighting features and the detailed history.
PETKIT Auto Litter Box
09/20/2023

2snapps
We replaced an automatic litter box for PETKIT and what a difference. The app is is on my phone and keeps track of all movement and events inside the box. We have two Bengals who are approximately 2lbs difference in weight, the App allows you to use the correct name with the weight of the cat. I receive updates during the day on both and a summary report in the evening. It’s like having a full time assistant when we’re out for the day. The cats seem to love it and who doesn’t love a happy cat? The unit is simple to clean and the cat litter is easy to use… no dust and very little litter sometimes outside the box and matt provided. The unit is smaller then the last one we had which fits easily in smaller places… there is not enough room in the inside to play (they enter, take care of business and after departing ….the unit cleans automatically) so . Healthy for all of us. Highly Recommend this unit if you’re shopping for an automatic litter box.
PETKIT Auto Litter Box
09/20/2023

2snapps

We replaced an automatic litter box for PETKIT and what a difference. The app is is on my phone and keeps track of all movement and events inside the box. We have two Bengals who are approximately 2lbs difference in weight, the App allows you to use the correct name with the weight of the cat. I receive updates during the day on both and a summary report in the evening. It’s like having a full time assistant when we’re out for the day. The cats seem to love it and who doesn’t love a happy cat? The unit is simple to clean and the cat litter is easy to use… no dust and very little litter sometimes outside the box and matt provided. The unit is smaller then the last one we had which fits easily in smaller places… there is not enough room in the inside to play (they enter, take care of business and after departing ….the unit cleans automatically) so . Healthy for all of us. Highly Recommend this unit if you’re shopping for an automatic litter box.
Design and development efforts focused on the wrong things
01/23/2022

Jiruko17
The English isn’t localized so it’s hard to understand. For example the app uses open/close instead of on/off. Unclear language combined with poor information architecture and unnecessary features makes for a very confusing experience. It really is almost impossible to use the app. PETKIT should redesign the app from scratch. Priorities should be focused only on creating an app that lets you feed your pet manually and with a schedule and that’s it. A visually beautiful interface is nothing if the architecture isn’t intuitive. The social media features eg. following other’s nearby is extremely invasive and creepy. I bought a feeder to feed my cat. I don’t want others ‘nearby’ to know I even exist. Creating a community surrounding a feeder is huge scope creep. Think about why users would want a community focused on an auto feeder. I mean, maybe if the community was to help me find a lost pet? But still, I would consider that a feature that one would need to choose to opt into. A great app would be based on research to determine what user’s goals are and what they really need to get the job done. Focusing design and dev effort on social media media features before the primary features are ‘perfected’ is jumping the gun at best.
Design and development efforts focused on the wrong things
01/23/2022

Jiruko17

The English isn’t localized so it’s hard to understand. For example the app uses open/close instead of on/off. Unclear language combined with poor information architecture and unnecessary features makes for a very confusing experience. It really is almost impossible to use the app. PETKIT should redesign the app from scratch. Priorities should be focused only on creating an app that lets you feed your pet manually and with a schedule and that’s it. A visually beautiful interface is nothing if the architecture isn’t intuitive. The social media features eg. following other’s nearby is extremely invasive and creepy. I bought a feeder to feed my cat. I don’t want others ‘nearby’ to know I even exist. Creating a community surrounding a feeder is huge scope creep. Think about why users would want a community focused on an auto feeder. I mean, maybe if the community was to help me find a lost pet? But still, I would consider that a feature that one would need to choose to opt into. A great app would be based on research to determine what user’s goals are and what they really need to get the job done. Focusing design and dev effort on social media media features before the primary features are ‘perfected’ is jumping the gun at best.

1. Release new product PUROBOT CRYSTAL DUO WITH CAMERA. - If you have any questions, please email to support@petkit.com, we will reply as soon as possible.

Version 13.0.3

Dec 17

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