This app is awful. The data between screens does not match (performance info). The data does not match the actual web site. Every time I use the self generated password it does not save it. Every time I choose my own password it tells me it’s incorrect when I log back in. I even set up Face ID to sign in and once I signed out the Face ID option was completely gone the next time I tried to sign on. If they can’t build a decent app I’m not sure I should trust them with my retirement.
Terrible App
Kalthouzae
For a company that holds all the money, you would think some of it would be used for a better app with a nice UX. Not around here! This app is glitchy, clunky, ugly, and NEVER ACCEPTS MY LOGIN CREDENTIALS. I literally have to change my password each and every time I’m logged out because when I try to login using my credentials that I know are true and accurate, the app is like— NOPE. Genuinely despise this app with a heated passion. Fix it please, for the love of god.
Suggested enhancements
Mike S. M
I like the app but wish each asset class could be broken down further to the individual stock level. Also, could a Face ID be implemented for login purposes. Thank you.
Developer Response
We appreciate your feedback regarding the AssetMark Mobile App and are committed to making continuous improvements. For personalized assistance or to discuss your feedback further, please contact our team at assetmarkmobile@assetmark.com.
Disgruntled user
LindaAllor
Terrible app. Doesn’t give the dark feature as an option. Fonts are too small hard to read on a phone. Cannot move from page to page without freezing. I had to turn off my phone to get out of the app. Doesn’t hold passwords.I will most likely drop this company and return to my former financial co.
Implemented the new Okta authentication flow.
Updated Okta login page for a mobile-friendly user experience.
Resolved login issue with users who successfully authenticated with biometrics Face ID.
Version 3.3.1
The developer, AssetMark, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
ASSETMARK, INC.
Size
36.7 MB
Category
Finance
Compatibility
Requires iOS 18.0 or later.
iPhone Requires iOS 18.0 or later.
iPad Requires iPadOS 18.0 or later.
Mac Requires macOS 15.0 or later and a Mac with Apple M1 chip or later.