I went to open the app this morning to read a book I had started. I got nothing but a white page. (This is on a new iPad.) I closed and reopened the app several times with the same result. I went to the App Store to open it that way and found there was an upgrade. It would not allow me to open the app without upgrading, so I did. Now I can no longer place/remove bookmarks or adjust the font size. I touch the place to do that, it briefly appears then closes before I can take any action, changing pages in the process. Please fix this ASAP as the app is unusable without these features. I also still want a built-in dictionary. If there is one, it doesn’t work. Also, when I go to my library, I just see blue rectangles, no covers, no titles. How am I supposed to open a book I can’t see? Turning on WiFi doesn’t help. They’re still just blue rectangles instead of book covers. I’m going back to the Kindle. That’s the best book app, even though the company is loathsome. Update: nothing has been fixed and it is getting worse. If I turn my iPad off, after turning it back 9n again, I have to reconnect to WiFi to reopen my book. I don’t always have access to WiFi so this is totally unacceptable. I cannot buy any more books here unless this is fixed.
Thank you for your feedback and we're very sorry to hear about the issues you encountered - how frustrating! We did encounter some unexpected issues with a recent app update, but those issues should now be resolved with the latest bug fixes and version of our app since the beginning of January. If you're on the latest version of our app and it does not resolve these issues, please email our customer support team at info@bookshop.org for additional troubleshooting support.