Get everything you need with Grab — the leading ride-hailing, taxi, food delivery, and grocery app in Southeast Asia.
We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar.
Grab offers various ride-hailing options, including 4-wheel and 2-wheel rides, and taxi booking. There’s also a diverse range of services including food order delivery from restaurants, prompt package delivery, and groceries from supermarkets, making it a leading delivery platform.
From ride-hailing to food and grocery delivery, Grab is your one-stop app for all your everyday needs in Southeast Asia.
Book a ride for any occasion and budget
Order a ride on Grab, the top ride-hailing and taxi app in Southeast Asia. Choose from a variety of transport modes, including cars, motorbikes, and buses, and get matched with a professional driver in minutes.
Food delivery for any craving
GrabFood: a leading food delivery app that allows you to easily order food from your favourite restaurants and get it delivered to your doorstep, making it convenient and hassle-free
Conveniently order food and groceries for delivery
GrabMart is a convenient food delivery app that allows you to order groceries and handpicked fresh produce from your favourite supermarket.
Secure and seamless cashless payments
GrabPay: A safe and secure mobile wallet where you can easily pay for Grab services, such as food and grocery delivery and taxis, as well as at local merchants
Reliable on-demand package delivery
GrabExpress: Order affordable, fast, and reliable courier service with insurance for your items
Rewards for using Grab
GrabRewards: Order food, ride and earn reward points for every dollar you spend and use them to redeem deals in the GrabRewards catalog
Grab is the only ride-hailing and food-delivery app you need. Whether you are searching for a taxi app, express food delivery, or grocery delivery, Grab has got you covered.
In addition to our renowned ride-hailing, taxi, and food delivery services, we also strive to promote economic empowerment for everyone in the region. We provide financial services such as wealth management, lending, cashless payments, and insurance.
Find out more about us at www.grab.com.
Grab offers the ability for users to receive personalized targeted advertising, offers, and updates from Grab and its partners and communications/advertising from certain third-party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.
Last Tuesday April 18, 2023 I rode a Grab car driven by your driver Romeo G. I was in a hurry because I was late for an appointment at Gateway Cubao. Arrived at Gateway Cubao, asked driver how much because I was paying cash. I paid him and ran to my appointment place. I totally forgot how much I paid the driver. Early morning of Wednesday April 19, 2023, somebody rang the doorbell at the house and my sister asked the man who he was looking for. The man asked my sister if she was the one who rode in his car to Gateway Cubao the previous day and my sister said it was me her sister so she woke me up. When I went to see who was looking for me, the man said he was Romeo, the Grab driver who drove me to Gateway Cubao and he was giving me the money I paid him the previous day and I was really surprised why. He said that I paid him 4,000 pesos but my ride was only 424 pesos. I overpaid this honest driver who parked his car and looked for me at the huge Gateway Cubao not even knowing where I was going. He showed me pictures of him looking for me inside the mall. I was so happy and amazed by your very honest and thoughtful driver who really looked for me to return this huge amount of money. I appreciate so much what he did and congratulate Romeo for being so honest, thoughtful and a nice person. He is a blessing to your Grab company and I wish all drivers are like him. God bless you more Romeo G. Thank you so much for your honesty and excellent service to your riders. To grab company you have an outstanding driver here!!!😊👍 by
Developer Response
Hey there! Thank you for your feedback. We appreciate the time taken to drop us a review. You may also drop us a message via Facebook at m.me/Grab so that we can commend our driver-partner's amazing service 💚
Poor Handling and Disappointing Service by Deliveroo
Kwang40~
For Singapore users, I recommend Grab over Deliveroo for food delivery. Here’s bad experience I had with Deliveroo. On April 1st, 2024, I ordered from Sushi Tei via Deliveroo, scheduled between 7:00 PM and 7:30 PM. Despite the app indicating that the driver was near at 7:30 PM, the order was erroneously marked as "delivered" at 7:40 PM, with neither the food nor the driver appearing. I immediately contacted Deliveroo’s customer support where the agent, Jose, claimed the driver attempted contact and left the food in the lobby, both of which were untrue. No evidence of these attempts was presented despite my requests. After spending over 20 minutes waiting in the lobby and receiving no satisfactory resolution, the options given were a refund or a re-delivery after an additional 90 minutes, both of which I found unacceptable. Following this frustrating experience, I reached out again to customer service to express my concerns. Sadly, it took two weeks for a response, only to be told that compensation would be limited to just the initial amount of the order. This lack of adequate resolution and the slow response time only added to my disappointment. This entire ordeal has significantly diminished my trust in Deliveroo’s service and reliability, especially when working late. The apparent dishonesty of the driver, coupled with the lackluster response from customer support, reflects poorly on Deliveroo’s commitment to customer satisfaction. I am now hesitant to use their service in the future, given the risk of experiencing similar issues again.
Needs improvement
Gracie99 8
I’ve been traveling around Asia for a couple of months now and have been using grab the whole time. The app is great and makes travel much easier, but I do have a problem with it. Every time a user cancels a ride, it decreases some kind of score the user has. This is a problem, because there have been multiple times that I have had a driver bail on me and tell me that I have to cancel the booking in order to get another ride. After canceling maybe 4 or 5 rides over the course of a couple months, it is now much harder for me to book a grab compared to other users. I have had to retry booking multiple times, sometimes to no avail, when others I’m with were able to get a grab immediately. As a solo female traveler, this puts me at risk of getting stuck somewhere and possibly putting me in danger if I’m traveling at night and need to get away from a place. There should be some way that the user can cancel a booking without getting penalized, especially if the grab driver forces you to cancel before you can get another ride. Or at the very least, the user’s score should be known to them and there should be a way to repair the score if it goes down. I wish the app were more user friendly in this way.
Developer Response
Hi there! That’s not the experience we want you to have. Can you write to us via our in-app help centre or via Facebook at m.me/Grab so that we can look into this? Thank you!
Map of your location is frequently incorrect
DM6700
Drivers frequently have difficulty finding your location. Map often says you need to proceed to pickup point when you’re already there, and shows your location across from where you really are. Many times it’s across the road & driver thinks you are there, and you cannot cross due to physical barriers or heavy traffic (Bangkok). I almost got hit by 2 cars in one instance trying to cross the road to get to the driver who went to the wrong location based on the map. I’m disabled & cannot run anymore to get across safely. In Cebu City, Philippines, Grab is ok. But in Bangkok, Thailand a minor map error is a big problem. Also, Bangkok Grab drivers are extremely impatient & don’t know their city very well. I’m going to stop being nice & giving tips & good reviews, and actually start rating how they really are. I’m seriously thinking Bangkok drivers are intentionally screwing up the pickup process so they can cause cancellations & get the fees then pick someone else up near your location—BTS train stations especially, where there’s multiple station exits. Essentially resulting in them getting paid twice at the same pickup point. Bangkok Grab drivers have passed me a few times. Some will turn around, some cancel or cause you to cancel. It’s unfortunate that you can’t review a driver when they cancel on you.
Some say bugs are the future of food: They are rich in protein and can be sustainably produced for mass consumption. In fact, some 2 billion humans on the planet eat bugs as part of their diet. But when the bug is in an app, we won't want you to eat it. And we certainly won't try to make more of it.
Update your Grab to 5.403.0 to get rid of bugs from your everyday app experience.
Version 5.403.0
The developer, Grab.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Purchases
Financial Info
Location
Contact Info
Search History
Browsing History
Identifiers
Usage Data
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Search History
Browsing History
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Contact Info
User Content
Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
GRABTAXI HOLDINGS PTE. LTD.
Size
399.1 MB
Category
Travel
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
