Jackery Home

Name: Jackery Home
Rating: 1.5 (17 reviews)
Author: Jackery

Lifestyle

Only for iPhone

Free · Designed for iPhone

17 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Jackery
Language

EN
+ 4 More
Size

118.3
MB

iPhone

Jackery Home App is a terminal app for users to manage and monitoring Jackery home energy storage devices. Its main functions include: ● Users can bind their devices to their registered accounts, or share their devices with family and friends to view and control; ● Connect the device to the cloud platform through the app's network configuration, monitor the device's operating status, remotely control the device, change the device's work mode, and view statistical data on device operation; ● The app connects devices through Bluetooth near end to monitor device operation status and control devices; ● Upgrade devices, support remote platform upgrades for devices, and also support app direct connection to devices for device upgrades.

Ratings & Reviews

1.5

out of 5

17 Ratings

It makes no sense
06/26/2024

f_clef_master
There is no logic to how things are laid out. The absolute killer for me is I can only add/delete “Other Load Power” is by clicking on the WiFi setting on the Home Screen. Im calling it the WiFi setting because that is what it looks like but it actually just shows that the Navi 2000 is connected via WiFi. The options to restart or power down the Navi are hidden so well I can never remember the methods to get there and end up walking over to the unit itself. Awesome fun fact. If I leave my Navi on overnight I lose 10% of the charge because I’m guessing WiFi costs the unit that much power..? If I turn off the Navi I lose around 3%. I feel like the app needs a rework and the firmware needs some updating. I get the feeling that Jackery saved some money by making sure a native English speaker never reviewed the app internally.

Developer Response
Thank you for your feedback.Clicking on the "Other Load Power" icon on the Energy Flow Chart allows you to quickly set the power.Clicking on "Device Control" at the bottom of the Energy Flow Chart will take you to a page where you can control all the switches connected to the Navi 2000, including restart and shutdown.
It makes no sense
06/26/2024

f_clef_master

There is no logic to how things are laid out. The absolute killer for me is I can only add/delete “Other Load Power” is by clicking on the WiFi setting on the Home Screen. Im calling it the WiFi setting because that is what it looks like but it actually just shows that the Navi 2000 is connected via WiFi. The options to restart or power down the Navi are hidden so well I can never remember the methods to get there and end up walking over to the unit itself. Awesome fun fact. If I leave my Navi on overnight I lose 10% of the charge because I’m guessing WiFi costs the unit that much power..? If I turn off the Navi I lose around 3%. I feel like the app needs a rework and the firmware needs some updating. I get the feeling that Jackery saved some money by making sure a native English speaker never reviewed the app internally.
Developer Response 07/05/2024
Thank you for your feedback.Clicking on the "Other Load Power" icon on the Energy Flow Chart allows you to quickly set the power.Clicking on "Device Control" at the bottom of the Energy Flow Chart will take you to a page where you can control all the switches connected to the Navi 2000, including restart and shutdown.
Don’t download this
12/24/2025

Jones918fay
This is not the app for your generator. It does not work at all. Had me give permissions and then didn’t work. Would not pick up my generator. Once I realized that it was not for the generator itself I deleted the app and had to go back and change all my permissions. Just make sure you get the right app for your generator.

Developer Response
Apologies for the confusion. Given that you are using a portable power station, which is compatible with the Jackery App (not the Jackery Home App), could you please try again?
Don’t download this
12/24/2025

Jones918fay

This is not the app for your generator. It does not work at all. Had me give permissions and then didn’t work. Would not pick up my generator. Once I realized that it was not for the generator itself I deleted the app and had to go back and change all my permissions. Just make sure you get the right app for your generator.
Developer Response Feb 1
Apologies for the confusion. Given that you are using a portable power station, which is compatible with the Jackery App (not the Jackery Home App), could you please try again?
Jackery Home App is Worthless
07/24/2025

TheresaMoore
I have 3 Jackery power stations and the Jackery app is unable to locate or add any of them; and yes my Jackery power stations are all on; my phone and iPad were both next to my Jackery devices; I have blue tooth enabled on both my iPhone and iPad; my WiFi connection is strong.. your app is useless. What a waste of time.

Developer Response
Good day! Sorry for the inconvenience caused. Would you mind downloading the Jackery app(not Jackery Home APP) and trying again? There are two versions of the app, each for different product models, and we suspect there might be a compatibility issue. Hope this helps!
Jackery Home App is Worthless
07/24/2025

TheresaMoore

I have 3 Jackery power stations and the Jackery app is unable to locate or add any of them; and yes my Jackery power stations are all on; my phone and iPad were both next to my Jackery devices; I have blue tooth enabled on both my iPhone and iPad; my WiFi connection is strong.. your app is useless. What a waste of time.
Developer Response 09/05/2025
Good day! Sorry for the inconvenience caused. Would you mind downloading the Jackery app(not Jackery Home APP) and trying again? There are two versions of the app, each for different product models, and we suspect there might be a compatibility issue. Hope this helps!
Cannot connect to Jackery Explorer 1000 Plus
09/30/2025

T$$&$
I’ve downloaded both apps on my iPhone but the device cannot be found. I’ve tried for over an hour without any luck.

Developer Response
Apologies for the confusion. Given that you are using a portable power station, which is compatible with the Jackery App (not the Jackery Home App), could you please try again?
Cannot connect to Jackery Explorer 1000 Plus
09/30/2025

T$$&$

I’ve downloaded both apps on my iPhone but the device cannot be found. I’ve tried for over an hour without any luck.
Developer Response Feb 1
Apologies for the confusion. Given that you are using a portable power station, which is compatible with the Jackery App (not the Jackery Home App), could you please try again?

Update Content: 1. Support for grid-connection selection in France and the Netherlands 2. Support for the Homey P1 meter

Version 2.10.16

11/14/2025

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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