MyTriCountyTX

Name: MyTriCountyTX
Rating: 2.2 (17 reviews)
Author: Tri-County Electric Cooperative

Utilities

Free

17 Ratings
Ages

16+
Years
Category

Utilities
Developer

Tri-County Electric Cooperative
Language

EN
English
Size

29.4
MB

Tri-County Electric Cooperative presents a free mobile app, MyTriCountyTX, giving our members quick and easy access to online accounts. Members can • Securely pay bills and modify payments • View balances and due dates • Track and compare electric usage • Report and view outages and receive notifications • Update contact info and monitor alerts With all these benefits and more, the MyTriCountyTX app is a great resource for our member-owners. Tri-County Electric Cooperative strives to enhance the quality of life in our diverse communities by providing safe, reliable, and competitive electric and customer service to our member-owners as good stewards of the environment.

Ratings & Reviews

2.2

out of 5

17 Ratings

Glitchy app that crashes
07/02/2025

WTFO?!
App crashes when you try and report an outage
Glitchy app that crashes
07/02/2025

WTFO?!

App crashes when you try and report an outage
Ridiculously hard to login first time
03/08/2024

HancoUK
I gave up. It’s just too difficult. You say “quick and easy access” for members but ultimately you made it impossible for me to set up a good secure account. ** Please remove the “paste” restriction on the password entry field. **I don’t understand why you’d throw as much friction into a process that you want customers to follow! 1) Cannot use existing account login credentials. Ok, fair enough… 2) Now have to register again, like I’m a new customer. Done. 3) Said it sent me an email with a temporary password. Couldn’t find it, ah, it was in spam/junk folder. 4) Email with a temporary password? No it doesn’t have one. But it does have a link to create the password. 5) Password can be 8 to 50 characters long. That’s actually very good. And it requires a few things which makes sense. These days we should use complex, long passwords so our accounts cannot easily be hacked. I use a password manager so every account I have is different, and I use random long passwords with symbols and numbers. But here’s the challenge! I decide to use a 46 length and the password app generates the password for me. All I need to do is copy/paste it, into the two password fields, right? Impossible. You’ve only gone and disabled the paste capability. How is anyone supposed to set up the best possible scenario of a long, complex password, totally unique to this account? You seriously expect I’m going to enter 92 random key presses one at a time? (46 one time, and then again to confirm the password). Nope, not happening! I commend the acceptance of very long complex passwords. Every business should do that with online accounts these days. Let us know if you change it and then I can register.
Ridiculously hard to login first time
03/08/2024

HancoUK

I gave up. It’s just too difficult. You say “quick and easy access” for members but ultimately you made it impossible for me to set up a good secure account. ** Please remove the “paste” restriction on the password entry field. **I don’t understand why you’d throw as much friction into a process that you want customers to follow! 1) Cannot use existing account login credentials. Ok, fair enough… 2) Now have to register again, like I’m a new customer. Done. 3) Said it sent me an email with a temporary password. Couldn’t find it, ah, it was in spam/junk folder. 4) Email with a temporary password? No it doesn’t have one. But it does have a link to create the password. 5) Password can be 8 to 50 characters long. That’s actually very good. And it requires a few things which makes sense. These days we should use complex, long passwords so our accounts cannot easily be hacked. I use a password manager so every account I have is different, and I use random long passwords with symbols and numbers. But here’s the challenge! I decide to use a 46 length and the password app generates the password for me. All I need to do is copy/paste it, into the two password fields, right? Impossible. You’ve only gone and disabled the paste capability. How is anyone supposed to set up the best possible scenario of a long, complex password, totally unique to this account? You seriously expect I’m going to enter 92 random key presses one at a time? (46 one time, and then again to confirm the password). Nope, not happening! I commend the acceptance of very long complex passwords. Every business should do that with online accounts these days. Let us know if you change it and then I can register.
Easy
03/30/2024

PurpleHippie #1
This app is useful. I didn’t have any issues registering.
Easy
03/30/2024

PurpleHippie #1

This app is useful. I didn’t have any issues registering.
Not free and not easy access
03/16/2024

Disingenuous!
I’ve been with TriCounty for several years. Usually log in to the desktop view of my acct. I tried the App and was charged $23 just to be notified I don’t have an acct set up? What!!?!?!?
Not free and not easy access
03/16/2024

Disingenuous!

I’ve been with TriCounty for several years. Usually log in to the desktop view of my acct. I tried the App and was charged $23 just to be notified I don’t have an acct set up? What!!?!?!?

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

Version 26.1.1

Jan 28

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Privacy Policy

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MyTriCountyTX

Utilities

Ratings & Reviews

Glitchy app that crashes

Ridiculously hard to login first time

Easy

Not free and not easy access

What’s New

26.1.1

26.1.0

25.4.0

25.3.1

25.3.0

25.2.2

25.2.1

25.1.0

24.4.0

24.3.2

24.3.1

24.2.0

24.1.0

Version 26.1.1

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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4Change Energy

Champion Energy

Cleco MyAccount

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