- Patient experience improvements

- Improved appointment rescheduling - New health history survey option for paternal grandfather details - Faster, more accurate insurance verification when adding or editing your primary insurance in app - General account and login improvements for a smoother experience

- Update to messaging to help get your needs where they need to go - New attachment categories and routing - Patients can schedule across local clinics - Patients can now message to request a refill for medications that were ordered with zero refills

- App registration got faster: Athena portal status updates instantly! - Clearer message types + refreshed Medical Questions copy. - Additional bug fixes for a better overall experience.

Bug fixes and performance improvements

New features available anytime in the Account section - Patients can update key demographic and preferred pharmacy information - View and update your insurance details - Add or remove your profile photo

Your new scheduling experience is now available! Choose your visit type, pick a clinician, and view available visits — all in the app. These updates can be found in both the Recommended Visit tab and 'Schedule your next visit' flows.

Your new scheduling experience is now available! Choose your visit type, pick a clinician, and view available visits — all in the app. These updates can be found in both the Recommended Visit tab and 'Schedule your next visit' flows.

- Clearer guidance when linking your athena portal account to your knownwell patient app account - Schedule your next visit is now easy to find on each relevant screen - Update your weight directly in the Charts section at any time - Smoother, more reliable appointment scheduling and rescheduling

- Clearer guidance when linking your athena portal account to your knownwell patient app account - Schedule your next visit is now easy to find on each relevant screen - Update your weight directly in the Charts section at any time - Smoother, more reliable appointment scheduling and rescheduling

- Weight can now be captured at any time within the Chart section - Patients without the necessary treatment consents on file will now be prompted to sign them within the app - Various minor bug fixes and performance improvements

- Easily switch between in-person and virtual for certain upcoming visits - See additional virtual or in-person visit slots when available for scheduling or rescheduling - Weight can now be captured during pre-visit prep

- Add a reason when scheduling a visit — and view or update it anytime from your upcoming or past visits. - Pre-visit prep has a refreshed look with improved action buttons. - Clinicians are now easier to find when sending a message.

- Preferred Name – You can now add a preferred name during pre-visit prep to help your care team address you the way you prefer. - Patient Photo Upload – Easily add a photo during pre-visit prep to help your care team confirm your identity at check-in. - Visit Instructions & Wayfinding – Upcoming and past visit details now include helpful instructions and directions to make getting to your visit easier. - Improved Nutrition Scheduling – Updates to nutrition appointment scheduling make it easier to view and book.

We’ve rolled out a few updates to make managing your care even easier! Smoother Pre-Visit Prep - You can now view your insurance details - Add, edit, or remove insurance information Easy Prescription Renewals - Request a prescription renewal directly from Messages or your Medication list Improved Access to Letters Attachments - You can now access any attachments included with your letters Everything you need, right at your fingertips.

What's New: - small updates for general app support

- Smarter Visit Information: Easily add upcoming visits to your calendar and enjoy a refreshed layout designed to make key actions faster and more intuitive. - Additions to Pre-Visit Prep: Update your primary care provider information directly in the app to help ensure your care team has the right details before your visit. Also, add or remove your preferred pharmacy during pre-visit prep for smoother prescription coordination.

We’ve rolled out several improvements to make scheduling and preparing for your visits even easier: - Easier scheduling & rescheduling Get smarter visit recommendations, clearer available booking times, and improved timing for follow-up visits when available. - Smoother pre-visit prep An organized checklist and expanded demographics, help you get ready with less hassle. - More reliable virtual visits New device checks help ensure everything’s set before your visit starts.

We’ve rolled out several improvements to make scheduling and preparing for your visits even easier: - Easier scheduling & rescheduling Get smarter visit recommendations, clearer available booking times, and improved timing for follow-up visits when available. - Smoother pre-visit prep An organized checklist and expanded demographics, help you get ready with less hassle. - More reliable virtual visits New device checks help ensure everything’s set before your visit starts.

We’ve been busy making your care experience even smoother! Here’s what’s new: - New Care Program Widget: Easily find high protein options and clinical, and user research study features — ready for you to explore and learn more. - Visit Updates: You’ll now see a helpful badge on upcoming visits that still need to be scheduled to keep you on track. More improvements are on the way — thanks for being part of our journey!

- Access questionnaire's through Pre-Visit Prep: Patients can now easily access, review, and complete all required clinical questionnaires through a streamlined pre-visit preparation experience. - General backend and infrastructure updates to enhance performance, security, and system reliability.

We’ve made it easier to stay connected and secure! - Manage your alerts with a new push notification toggle. - Enjoy improved security with automatic logout after 15 minutes of inactivity when accessing your patient app via web. - See all your recommended visits across departments in one view. Plus, we squashed a few pesky bugs to keep scheduling and login running smoothly.

- Push Notifications — We’re getting ready to send helpful scheduling and visit reminders right to your phone. - Updated Contact Info — We’ve refreshed our phone number so it’s easier to reach us. - Small Bug Fixes — We’ve cleaned up a few things to make your experience smoother.

We’ve been busy making your experience even smoother! - Self-Scheduling: You can now book new types of visits right from the app—easy and on your time. - Helpful pop-ups! You may see some new in-app modals that can guide you at the right time, so you never miss what matters. - Smoother ride. We’ve addressed some small bugs and polished things up behind the scenes.

We’ve been busy making your experience even smoother! - Self-Scheduling: You can now book new types of visits right from the app—easy and on your time. - Helpful pop-ups! You may see some new in-app modals that can guide you at the right time, so you never miss what matters. - Smoother ride. We’ve addressed some small bugs and polished things up behind the scenes.