My Exchange

Name: My Exchange
Rating: 4.2 (62 reviews)
Author: Army and Air Force Exchange Service

Military Benefits, Tax- Free

Free

62 Ratings
Age Rating

9+
Years
Category

Shopping
Developer

Army and Air Force Exchange Service
Language

EN
English
Size

84.9
MB

Welcome to the My Exchange App – your one-stop shopping destination! Discover a world of convenience and savings right at your fingertips with this official app from the Army & Air Force Exchange Service. My Exchange App brings the Exchange experience to your mobile device, making it easier to shop and save. Whether you’re a service member, retiree, Veteran or an authorized shopper, this app is tailored to meet your unique needs. Key Features: Tax-Free: Keep more money in your pocket with tax-free shopping on eligible purchases. Earned Benefit: Military-exclusive pricing privileges and financing options available only to service members, Veterans and their families — including MILITARY STAR® card perks. Shop Anytime, Anywhere: Seamless browsing of thousands of products — from electronics to home goods — with secure, easy checkout. Free Shipping & Price-Matching: Enjoy free shipping on orders over $49 and price-matching to guarantee the best deal. Global Access: Whether at home or stationed overseas, shop with confidence and convenience anywhere in the world.

Ratings & Reviews

4.2

out of 5

62 Ratings

Clear Cart
May 9

BKP1986
Why I Can’t Clear My Cart For Items Not In Stock On This App And Why Is It Hard To Place An Order On The App And Why My Star Card Is Not Working At The Base Gas Station To Get Gas!

Developer Response
Thank you for the 4-Star Review. We apologize for the frustration you are experiencing. To help us improve the app, please contact our support team by email, MyExchangeApp@aafes.com, and include: • Apple phone model and software version.• Your Exchange online account username, email, or phone number. Your feedback is valuable and helps us continue improving your experience. Order Support, Exchange Customer Service, Monday–Saturday, 0600–2200 CST, at 1-800-527-2345 (CONUS). OCONUS contact numbers are available at https://www.shopmyexchange.com/customer-service/contact-us. Military Star Card Support, 1-877-891-7827, militarystar@aafes.com, OCONUS contact numbers are available at https://www.myecp.com/HtmlPages/ContactUs.Thank you for being a valued member of the Exchange!
Clear Cart
May 9

BKP1986

Why I Can’t Clear My Cart For Items Not In Stock On This App And Why Is It Hard To Place An Order On The App And Why My Star Card Is Not Working At The Base Gas Station To Get Gas!
Developer Response 5d ago
Thank you for the 4-Star Review. We apologize for the frustration you are experiencing. To help us improve the app, please contact our support team by email, MyExchangeApp@aafes.com, and include: • Apple phone model and software version.• Your Exchange online account username, email, or phone number. Your feedback is valuable and helps us continue improving your experience. Order Support, Exchange Customer Service, Monday–Saturday, 0600–2200 CST, at 1-800-527-2345 (CONUS). OCONUS contact numbers are available at https://www.shopmyexchange.com/customer-service/contact-us. Military Star Card Support, 1-877-891-7827, militarystar@aafes.com, OCONUS contact numbers are available at https://www.myecp.com/HtmlPages/ContactUs.Thank you for being a valued member of the Exchange!
Finally, a move to the 21st Century
Feb 27

txblkman
I love shopping online at my exchange dot com, but the app makes the process even easier and quicker than before. Thank you to whoever convinced the powers that be that an app would be good for our customers.

Developer Response
Thank you for the 5 stars! We’re glad the app is making shopping easier and quicker. We appreciate your support and your service.
Finally, a move to the 21st Century
Feb 27

txblkman

I love shopping online at my exchange dot com, but the app makes the process even easier and quicker than before. Thank you to whoever convinced the powers that be that an app would be good for our customers.
Developer Response Mar 24
Thank you for the 5 stars! We’re glad the app is making shopping easier and quicker. We appreciate your support and your service.
Glitch
Apr 7

MoWon2
Keeps closing while trying to shop. (For the developer: iPhone 12 Pro max. OS version 26. Closes after scrolling thru a couple hundred items and reaches the end of the list of items in the search criteria. Tried numerous times to look at the last items on the list and would scroll fast to the end and then it would close without me being able to view the end of the list.)

Developer Response
Thank you for your feedback.To help us investigate, please contact us at MyExchangeApp@aafes.com with your device type, OS version, and when the issue occurs. We appreciate your patience.
Glitch
Apr 7

MoWon2

Keeps closing while trying to shop. (For the developer: iPhone 12 Pro max. OS version 26. Closes after scrolling thru a couple hundred items and reaches the end of the list of items in the search criteria. Tried numerous times to look at the last items on the list and would scroll fast to the end and then it would close without me being able to view the end of the list.)
Developer Response Apr 6
Thank you for your feedback.To help us investigate, please contact us at MyExchangeApp@aafes.com with your device type, OS version, and when the issue occurs. We appreciate your patience.
THANK YOU!!
Apr 16

Cmryals
Finally, an Exchange App! I'm thrilled to have a simple way to browse items and sales effortlessly. While I see potential for further improvements, I’m genuinely pleased with the app and how it's functioning so far.

Developer Response
Thank you for the 5 stars and your kind words! We’re so glad you’re finding the My Exchange app easy to use. We truly appreciate your support and your service.
THANK YOU!!
Apr 16

Cmryals

Finally, an Exchange App! I'm thrilled to have a simple way to browse items and sales effortlessly. While I see potential for further improvements, I’m genuinely pleased with the app and how it's functioning so far.
Developer Response Apr 18
Thank you for the 5 stars and your kind words! We’re so glad you’re finding the My Exchange app easy to use. We truly appreciate your support and your service.

What’s New in This Release: -Users can now tap the top of the screen to quickly scroll back to the top. -Bug fixes and enhancements. Give it a try and let us know what you think—we rely on your feedback to make Exchange shopping app even better!

Version 1.0.3 4d ago

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Army and Air Force Exchange Service
Size: 84.9 MB
Category: Shopping
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.
Languages: English
Age Rating: 9+

9+

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