New Name: You will now see Engage Interact on your home screen and in the app stores. MRI Software is bringing its leasing and resident communication tools together under one connected experience, MRI Engage, and Callmax is now part of it. Refreshed Design: We’ve updated our app icon, splash screen, and logos to reflect our new identity. Same Great Features: While the look has changed, your login and all your favorite features—like package tracking, call summaries, and maintenance summary — remain exactly where you left them. Curious what a fully connected experience looks like? Contact the MRI team to learn more about MRI Engage. Who owns this for other apps? I think this would only apply to those, but maybe it is broader

- AI Call Summaries & Transcripts - Enhanced User Management Security

- Added informative message to guide users to set up an escalation list on the Callmax portal before enabling the LWM Office checkout feature. - Minor bug fixes

The logo has been updated to align with the new MRI Agora design guidelines for a more consistent user experience across MRI’s digital products.

Advanced Scheduling: - Enables users without "Customize Access" permission to view the schedules

Advanced Scheduling: - Enables users with appropriate access permissions to change the primary on-call, secondary on-call, or title of single occurrence and recurring schedules General Enhancement: - The capturing of user analytics is added

Advanced Scheduling - Enables users to view customized & recurring daily or weekly schedules as far into the future - It's now very easy to put the right people on call without handling individual daily changes - The mobile app currently supports a read-only view of the new schedules

- Face and Fingerprint Logins - enables users to log in to the App using their device's Face ID or Touch ID very conveniently and securely - Speech to Text - latest devices offer a speech icon, which users can speak into, and the app automatically renders it into text format - Support of Maintenance & Courtesy Schedule Forwards - UI enhancement thereby easily distinguishing between the active and the inactive users

- Application performance significantly improved by 80% to 95% - Displays the latest data on each screen when users access it - Displays the related modules when a property has only access to the Lone Worker Monitoring service - New Call Search feature where users can search calls using the caller name/phone number, or the call type - When users attempt to leave a page without saving changes, users now see a consistent warning message

- Transition of the codebase from Objective-C to Swift, Apple's proprietary modern programming language - UI improvements and better error management, when the Internet connection is lost - Improvements to Maintenance & Courtesy response timer - Bug fixes

- Bug fixes for Maintenance & Courtesy Schedules - Search improvements for the Users screen i.e. able to search using alphanumeric & special characters - UI improvements for the Tablet devices

Callmax Mobile app has a new improved and refreshed user interface, making it easier than ever to access your Callmax information: - Navigate more easily with updated display of home screen icons - Listen to call recordings from the new interactive audio player - Review caller details such as name, apt #, phone #, email address, and call type - Easily see which packages are to be held at the office vs those to be delivered to the resident’s apartment - Check out multiple packages at a time - Quickly search for packages via resident’s name or apt # - Streamlined management of maintenance and courtesy schedules, and L.W.M escalations - Create schedules for multiple days - View users’ profile picture, email address & contact number - Searched users via first name, last name, or user’s role - Specials greetings and announcements are available

- A message is added to the Login page notifying about the new upcoming version of the App and its supported iOS versions - Copyright statement on the Login page to show the current year dynamically - App no longer allows deletion of user's phone number if it's in use for the maintenance or courtesy schedule - Minor bug fixes and enhancements

- Package Tracking supports check-in of packages for residents with different notification preferences - Better compatibility with iOS15

Package Tracking supports check-in of packages with manually entered tracking numbers

--Resolved crashes.

Added Amazon package type. Provided support for larger devices.

Updated branding

Added building numbers to package check-screen. Added better error notifications.

Add new "Concierge" user type. Support new roles-based permission model.

Updated phone numbers for Canadian customers.

New user permissions and bug fixes.

Small text updates to menu options.

Small defect fixes for package management and iOS 11.

New - Package Delivery functionality Renamed Package Management links, menus, and notification settings Small bug fixes and optimizations