I downloaded this app after seeing the ads on Instagram and was quite excited to try it out. Immediately, the app would not work despite having just paid. Admittedly I forgot it didn’t work until I got charged against. I reached out and asked about it. After some back and forth, they sent me a link to login with my paid account and extended my account until the end of the next month to “compensate” for me not being able to access the app. I did not cancel because I wanted to try it out and see how much I used it. Before the end of the month, they charged me again! When I reached out the said they don’t do refunds. I said they were the one that extended the deadline. They wrote back and said given the circumstances they would give me a partial refund. What?? I’m so annoyed. AND the app is definitely not what was advertised on Instagram. There are no AI short films and no movies, period. The information is stuff I already knew. I think this app is a total scam! Buyer beware!
We’re really sorry to hear about the confusion and frustration you’ve experienced. We completely understand how this situation can feel frustrating, and we want to help clarify things for you.The app does work as intended, and right after purchase, we always send an email to help with access. We also always provide clear information about subscription renewals, and the renewal charge would typically occur after any extended period. If the subscription was extended, the renewal charge would follow that extension.We also understand that the content didn’t meet your expectations. Our ads showcase different learning formats, while the app itself focuses on delivering structured lessons to make complex topics accessible. If this wasn’t the experience you were looking for, we’d love to help make things right.Please reach out to us at support@mygrowth.one with "MyGrowth.Review" in the subject line so we can investigate further and work on resolving this to your satisfaction. Your feedback is valuable, and we’re here to assist!