eToro: Investing made social

Name: eToro: Investing made social
Rating: 4.3 (8792 reviews)
Author: eToro

Trade the world’s top markets

Free · Designed for iPad

8.8K Ratings
Ages

13+
In-App Controls
Category

Finance
Developer

eToro
Language

EN
+ 19 More
Size

220.7
MB

INVEST WITH 0% COMMISSIONS* Open your account today to enjoy zero commissions as you invest in the world’s most popular US stocks and ETFs. Get started with fractional investments for as low as $10, and create a diversified portfolio with no hidden costs. BUY CRYPTO WITH CONFIDENCE Buy popular cryptocurrencies* like bitcoin and ether without deposit fees. Seamlessly deposit and withdraw to and from your bank account. *Crypto trading not available in NY, NV, HI, Puerto Rico and US Virgin Islands. MAKE YOUR MONEY WORK HARDER Enroll in our High-Interest Cash Program to get interest payments on your cash balance, straight to your account. Monthly payouts, no minimum deposit, no commitment needed. T&Cs apply. OPTIONS TRADING LIKE NEVER BEFORE eToro removes commissions, contract fees, and jargon to make options trading more accessible to the public. JOIN A COLLABORATIVE COMMUNITY eToro is not just a place to invest online — it’s also the ideal platform to engage, connect, and share strategies with others. Our award-winning CopyTrader™ technology for crypto trading enables you to replicate top-performing investors’ portfolios automatically. LEARN THE ROPES, RISK FREE Every new account is credited with $100,000 in virtual funds for your virtual portfolio*, so you can try out our platform with zero risk. *Virtual portfolio not available in NY, NV, HI, Puerto Rico and US Virgin Islands. GET AN EDGE WITH POWERFUL INVESTING TOOLS Use advanced tools to create your ideal portfolio. Easily view market research, technical analysis, and ProCharts. Customize your Watchlists and set volatility alerts to catch breaking trends. REGULATED AND SECURE Your security and privacy are our top priority. eToro is trusted by millions of users worldwide and is regulated by The Financial Industry Regulatory Authority (FINRA), the Securities and Exchange Commission (SEC) and The Financial Crimes Enforcement Network (FinCEN) in the United States. You control whether your profile is public or private and we adhere to the strictest standards for your personal privacy. No content in the App shall be considered a recommendation or solicitation for the purchase or sale of securities, options or other investment products. All information and data in the App are for reference only and no historical data shall be considered as the basis for judging future trends. eToro USA Securities Inc is a member of the Financial Industry Regulatory Authority (FINRA) and Securities Investor Protection Corporation (SIPC). Stock trading is available without commission fees for US listed securities via mobile devices or web. Relevant SEC & FINRA fees may apply. See our customer relationship summary here. Options is a product offered by the eToro broker-dealer. Options involve risk and are not suitable for all investors. Please review Characteristics and Risks of Standardized Options prior to engaging in options trading etoro.tw/options. Crypto trading is offered via eToro USA LLC, which is not a member FINRA/ SIPC. Cryptocurrencies are not stocks and your cryptocurrency investments are not protected by either FDIC or SIPC. Crypto investing is not yet available in all US States. For a complete list, visit www.etoro.com/en-us/trading/live-states This information neither is, nor should be construed as, an offer or a solicitation of an offer to buy, sell, or hold any security, financial product, or instrument discussed herein or to engage in any specific investment strategy. Within the U.S., equity securities products and services mentioned herein are offered by eToro USA Securities, Inc., Member FINRA/SIPC. Securities and Investment Products are not FDIC Insured and May Lose Value. References to Crypto investments are being offered by eToro USA LLC. *For more information on our fees, including 0% commission, please visit www.etoro.com/en-us/trading/fees/#stocks-etfs 221 River St., 9th Floor, Hoboken NJ 07030, NMLS ID: 1769299

Ratings & Reviews

4.3

out of 5

8.8K Ratings

Problem with Changing Account information Email ,Address Telephone number and my SS number
06/07/2021

Jape Gross
I had another account with this company that I forgot that I had I had a email account which cost that I use and I had lost my password and I had problems with my identity theft of someone that I was going in the business with that messed up my telephone I had to get a new phone but I have a comet due to the fact that was able to make one more than one One email account and which cause it was up under the first email which quiz I was still connected to Google that I was able to get in so I finally got a chance to get some money out of the account due to the fact that I was dead broke just said purchase a house and I was trying to get in contact with you this company that I have an account with and it was stressful but God sees another way to help you so I finally got in but I could not change anything because the company still haven’t got back to meBut I did get a chance to get some money to pay some bills and buy some food and this was doing the course of Covid Covid so I praises be to my Lord and Savior Jesus Christ and I think the company for bearing with me and I look forward to continue to work with them and do business and I appreciate the company thank you.

Developer Response
Hi Jape,We would like to apologize for such a late response & thank you for taking the time to leave us this thorough review.Since 2021 we’ve increased our customer-facing staff threefold and added more systems in place to make sure we are much quicker and better in our service. We are now situated perfectly to assist our users to get the best level of service.Our customer-facing teams are available on multiple social channels and on the platform through chat and email services.Wishing you all the best,Maria
Problem with Changing Account information Email ,Address Telephone number and my SS number
06/07/2021

Jape Gross

I had another account with this company that I forgot that I had I had a email account which cost that I use and I had lost my password and I had problems with my identity theft of someone that I was going in the business with that messed up my telephone I had to get a new phone but I have a comet due to the fact that was able to make one more than one One email account and which cause it was up under the first email which quiz I was still connected to Google that I was able to get in so I finally got a chance to get some money out of the account due to the fact that I was dead broke just said purchase a house and I was trying to get in contact with you this company that I have an account with and it was stressful but God sees another way to help you so I finally got in but I could not change anything because the company still haven’t got back to meBut I did get a chance to get some money to pay some bills and buy some food and this was doing the course of Covid Covid so I praises be to my Lord and Savior Jesus Christ and I think the company for bearing with me and I look forward to continue to work with them and do business and I appreciate the company thank you.
Developer Response 07/03/2022
Hi Jape,We would like to apologize for such a late response & thank you for taking the time to leave us this thorough review.Since 2021 we’ve increased our customer-facing staff threefold and added more systems in place to make sure we are much quicker and better in our service. We are now situated perfectly to assist our users to get the best level of service.Our customer-facing teams are available on multiple social channels and on the platform through chat and email services.Wishing you all the best,Maria
Second review after correction
05/15/2021

kestrel777
I have been using Etoro for a few weeks now. After a initial issue was addressed I am completely happy with this app. There was a hiccup concerning the cryptocurrency ADA as apparently it was a new offering. The attention to the concerns and were quickly addressed and issues evaporated. I heartily can recommend this application and the exchange.Third review and I just closed my first cryptocurrencies... I recommend using the simulation to get the hang of the system. I looked at it...played with it for a few minutes and let it run in the background but did not take full advantage of being able to go through the motions and learn the functions properly. LOL... it was irrational of me and I felt stupid... but everything worked out. It could have been easier and potentially better though. I would not have made a buy when trying to sell. LOL

Developer Response
Hi there,We would like to apologize for such a late response.Thank you for taking the time to leave us a 5-star review of the eToro app & for recommending us. Much appreciated!We hope you had a chance to check out our eToro Academy ➡https://www.etoro.com/academy/ where we provide all sorts of free courses, guides, podcasts, videos, and webinars.Happy investing!Maria
Second review after correction
05/15/2021

kestrel777

I have been using Etoro for a few weeks now. After a initial issue was addressed I am completely happy with this app. There was a hiccup concerning the cryptocurrency ADA as apparently it was a new offering. The attention to the concerns and were quickly addressed and issues evaporated. I heartily can recommend this application and the exchange.Third review and I just closed my first cryptocurrencies... I recommend using the simulation to get the hang of the system. I looked at it...played with it for a few minutes and let it run in the background but did not take full advantage of being able to go through the motions and learn the functions properly. LOL... it was irrational of me and I felt stupid... but everything worked out. It could have been easier and potentially better though. I would not have made a buy when trying to sell. LOL
Developer Response 07/03/2022
Hi there,We would like to apologize for such a late response.Thank you for taking the time to leave us a 5-star review of the eToro app & for recommending us. Much appreciated!We hope you had a chance to check out our eToro Academy ➡https://www.etoro.com/academy/ where we provide all sorts of free courses, guides, podcasts, videos, and webinars.Happy investing!Maria
Stay far away
02/27/2024

Personal account 1290
This company is horrendous and I would never use them again. The apps are poorly designed and not functional. They hold your crypto investment for 60 days before you can trade or transfer it. They didnt even have a two step verification app feature so very poor security. They do not disclose this so the user is "bamboozled" into thinking its immediately available to trade, or move. Then they flag your account and require extra verification or they say they will close your positions. After all this I withdrew crypto which actually made me lose money since I was planning to hold the position. Luckily it was only a small amount I invested but it was very annoying and inconvenient, and lost me $100 or more. Then I wanted to withdraw my money and its been going on 6 days and my withdraw is still in a pending status with no follow up or explanation. So to recap: 1. bait and switch 60 day hold period for your initial crypto investment, 2. No two step app access for security while they "60 day hold". 3. The apps are terrible UI with two confusing apps. 4. They force you to use biometric data to prove identity or they shut off your account. 5. If user doesnt agree, user then has to prematurely leave position which can lose you money. 5. When you try to withdraw money they hold it for a week with no sense of urgency or explanation. Stay far away

Developer Response
Hi there, we would like to clarify some of your points: 1. The waiting period for transferring crypto depends on the user's payment method and club level. However, our Help Center provides a workaround to avoid this waiting period. Check out the following link https://help.etoro.com/s/article/Previous-deposit-requirements-for-transferring-crypto?language=en_GB. 2. You are strongly advised to protect your phone with adequate security measures at all times. Such measures include an access PIN, biometric verification, and two-factor authentication in the eToro app https://help.etoro.com/s/article/why-should-i-keep-2fa-active-in-my-account?language=en_GB. 3. We aimed to create a user-friendly trading app/platform that meets the needs of traders. We are very sorry that you are not satisfied with your user experience. 4. As a multi-regulated financial entity, we have a strict verification protocol that is mandated by our regulators to allow us to comply with anti-money laundering regulations, among others. As well, it is necessary for the security of one's account. 5. When the client's account isn't fully verified, it will be ultimately liquidated. We'll close all positions, refund the remaining balance, and limit/close the account within 15 days. 6. Once your account is fully verified, withdrawals are usually easy and can be done instantly with eToro Money. However, for other payment methods, it may take a few additional days for the withdrawal to arrive at the destination account. For more information, please visit this link: https://www.etoro.com/customer-service/help/915650982/when-will-i-receive-my-withdrawal/. If your withdrawal has not been sorted yet, please contact our Customer Service for further assistance. Best regards, Maria
Stay far away
02/27/2024

Personal account 1290

This company is horrendous and I would never use them again. The apps are poorly designed and not functional. They hold your crypto investment for 60 days before you can trade or transfer it. They didnt even have a two step verification app feature so very poor security. They do not disclose this so the user is "bamboozled" into thinking its immediately available to trade, or move. Then they flag your account and require extra verification or they say they will close your positions. After all this I withdrew crypto which actually made me lose money since I was planning to hold the position. Luckily it was only a small amount I invested but it was very annoying and inconvenient, and lost me $100 or more. Then I wanted to withdraw my money and its been going on 6 days and my withdraw is still in a pending status with no follow up or explanation. So to recap: 1. bait and switch 60 day hold period for your initial crypto investment, 2. No two step app access for security while they "60 day hold". 3. The apps are terrible UI with two confusing apps. 4. They force you to use biometric data to prove identity or they shut off your account. 5. If user doesnt agree, user then has to prematurely leave position which can lose you money. 5. When you try to withdraw money they hold it for a week with no sense of urgency or explanation. Stay far away
Developer Response 03/01/2024
Hi there, we would like to clarify some of your points: 1. The waiting period for transferring crypto depends on the user's payment method and club level. However, our Help Center provides a workaround to avoid this waiting period. Check out the following link https://help.etoro.com/s/article/Previous-deposit-requirements-for-transferring-crypto?language=en_GB. 2. You are strongly advised to protect your phone with adequate security measures at all times. Such measures include an access PIN, biometric verification, and two-factor authentication in the eToro app https://help.etoro.com/s/article/why-should-i-keep-2fa-active-in-my-account?language=en_GB. 3. We aimed to create a user-friendly trading app/platform that meets the needs of traders. We are very sorry that you are not satisfied with your user experience. 4. As a multi-regulated financial entity, we have a strict verification protocol that is mandated by our regulators to allow us to comply with anti-money laundering regulations, among others. As well, it is necessary for the security of one's account. 5. When the client's account isn't fully verified, it will be ultimately liquidated. We'll close all positions, refund the remaining balance, and limit/close the account within 15 days. 6. Once your account is fully verified, withdrawals are usually easy and can be done instantly with eToro Money. However, for other payment methods, it may take a few additional days for the withdrawal to arrive at the destination account. For more information, please visit this link: https://www.etoro.com/customer-service/help/915650982/when-will-i-receive-my-withdrawal/. If your withdrawal has not been sorted yet, please contact our Customer Service for further assistance. Best regards, Maria
Bad customer service, possible theft
02/11/2022

LibraryDoodle
Do a web search of people trying to withdraw funds that they deposited to EToro and how much trouble they had trying to get it from EToro. I didn’t do this research, opened an account and deposited money. Then, I decided to go with a different platform, transferred out my funds, and closed my account. Big mistake. Lo and behold, no money appeared in my bank. I submitted a ticket, and only then was I told that my transfer was “rejected” by my bank, and a *partial*, lower amount of it was returned to my account with no further explanation. The rep then promptly closed the ticket despite no resolution. EToro’s App and Web-based site tells me that because I closed the account, I can’t access or reopen it, which means I can’t access the “returned” funds to retranser them. And, they have no Customer Service number. In order to use their Customer Service Online Chat function, you have to sign in, and EToro prevents me from signing in to chat because my account is closed, and gives no other options to Chat with a rep. Given my difficulties in getting my money back and numerous similar stories online from other users, AVOID this platform. If transfer/withdraw issues are rife and so often not resolved by their CS team, how do we get our deposited funds back from this company?

Developer Response
Hi there, we regret to hear about your experience with our Customer Service and apologize for any inconvenience. As a regulated company, we adhere to regulations and take any allegations of theft seriously. As mentioned earlier, you can open a ticket as a visitor or reach out to our Social Team via X (Twitter) or Facebook for immediate assistance and escalation of this case. Best regards, Maria
Bad customer service, possible theft
02/11/2022

LibraryDoodle

Do a web search of people trying to withdraw funds that they deposited to EToro and how much trouble they had trying to get it from EToro. I didn’t do this research, opened an account and deposited money. Then, I decided to go with a different platform, transferred out my funds, and closed my account. Big mistake. Lo and behold, no money appeared in my bank. I submitted a ticket, and only then was I told that my transfer was “rejected” by my bank, and a *partial*, lower amount of it was returned to my account with no further explanation. The rep then promptly closed the ticket despite no resolution. EToro’s App and Web-based site tells me that because I closed the account, I can’t access or reopen it, which means I can’t access the “returned” funds to retranser them. And, they have no Customer Service number. In order to use their Customer Service Online Chat function, you have to sign in, and EToro prevents me from signing in to chat because my account is closed, and gives no other options to Chat with a rep. Given my difficulties in getting my money back and numerous similar stories online from other users, AVOID this platform. If transfer/withdraw issues are rife and so often not resolved by their CS team, how do we get our deposited funds back from this company?
Developer Response 11/05/2024
Hi there, we regret to hear about your experience with our Customer Service and apologize for any inconvenience. As a regulated company, we adhere to regulations and take any allegations of theft seriously. As mentioned earlier, you can open a ticket as a visitor or reach out to our Social Team via X (Twitter) or Facebook for immediate assistance and escalation of this case. Best regards, Maria

* New eToro Version is Here! Our latest update brings improvements across the board for a better trading experience. Update now and start investing smarter! We'd love your feedback! Rate us and let us know what you think.

Version v651.1117.1

2d ago

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eToro: Investing made social

Trade the world’s top markets

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Version v651.1117.1

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