AiData

Name: AiData
Rating: 2 (25 reviews)
Author: ASUSTOR Inc.

Utilities

Free

25 Ratings
Ages

4+
Years
Category

Utilities
Developer

ASUSTOR Inc.
Language

EN
+ 20 More
Size

63.2
MB

AiData is ASUSTOR’s file management app for smartphones and tablets. AiData makes it easy to browse and share files stored on your NAS. Key Features: - Browse files in real-time - Supports a variety of file types, including, but not limited to documents, photos, videos and audio files - Able to download items for offline use - Able to upload files from a smartphone or tablet directly to an ASUSTOR NAS - Instant file sharing to other devices and services - Monitor file transfer status - Able to browse EZ Sync files in the NAS - Continuous preview images in a folder - Can play videos in a folder or open videos with other players Learn more: https://www.asustor.com/

Ratings & Reviews

2.0

out of 5

25 Ratings

Keeps crashing during file upload
Jan 22

jatonium
I’d like to dump all my photos from my phone to my AS5404T but for some reason it crashes after uploading 676 files. Whenever I open the app again it just says “upload complete” and crashes again. The only way to fix that is to uninstall the app then reinstall it. You think you’d be able to dump a large number of photos onto your NAS without any issues. I kept my screen on and it’s done it 3 times now.

Developer Response
Hello,It may be caused by some specific issue on your phone or photos. We cannot reproduce the issues.Would you mind sharing us more information about the file which will will cause the app crashing? Please contact support or email to stanleyhsu@asustor.com, we need your assistant to find the root cause for your issue. Thanks a lot.
Keeps crashing during file upload
Jan 22

jatonium

I’d like to dump all my photos from my phone to my AS5404T but for some reason it crashes after uploading 676 files. Whenever I open the app again it just says “upload complete” and crashes again. The only way to fix that is to uninstall the app then reinstall it. You think you’d be able to dump a large number of photos onto your NAS without any issues. I kept my screen on and it’s done it 3 times now.
Developer Response Jan 26
Hello,It may be caused by some specific issue on your phone or photos. We cannot reproduce the issues.Would you mind sharing us more information about the file which will will cause the app crashing? Please contact support or email to stanleyhsu@asustor.com, we need your assistant to find the root cause for your issue. Thanks a lot.
Garbage
02/08/2022

changeurbank
Complete garbage. Wont download files of unknown type (adds a progress bar to the activity list but you can’t access the supposedly downloaded file). You also can’t use open in app (opens a modal downloading graphic but doesn’t ever download or open anything). This result is consistent across my iPad Air 2, iPad Pro (M chip) and iPhone. Do better ASUS!Update: Wasted my time trying writing up use cases and steps to reproduce and (tried) to send to the developer so they can fix their garbage- I got “undelivered mail - email address doesn’t exist” from my mail provider (ProtonMail, which is awesome). This app is a joke!

Developer Response
Hello, please help to clarify about the unknown type files issue, the files didn't downloaded to mobile phone, or it cannot be opened after the file downloaded? AiData is a file management to browse/upload/download/share files on the NAS, it cannot support to open all files in the app, it can only playback videos/music and photos in app, and you need to install extra app on mobile phones to open other specific files. Please email to stanleyhsu@asustor.com for further problems and information. Thanks a lot.
Garbage
02/08/2022

changeurbank

Complete garbage. Wont download files of unknown type (adds a progress bar to the activity list but you can’t access the supposedly downloaded file). You also can’t use open in app (opens a modal downloading graphic but doesn’t ever download or open anything). This result is consistent across my iPad Air 2, iPad Pro (M chip) and iPhone. Do better ASUS!Update: Wasted my time trying writing up use cases and steps to reproduce and (tried) to send to the developer so they can fix their garbage- I got “undelivered mail - email address doesn’t exist” from my mail provider (ProtonMail, which is awesome). This app is a joke!
Developer Response 02/11/2022
Hello, please help to clarify about the unknown type files issue, the files didn't downloaded to mobile phone, or it cannot be opened after the file downloaded? AiData is a file management to browse/upload/download/share files on the NAS, it cannot support to open all files in the app, it can only playback videos/music and photos in app, and you need to install extra app on mobile phones to open other specific files. Please email to stanleyhsu@asustor.com for further problems and information. Thanks a lot.
Cannot use or move the unknown file type
01/03/2023

JFArch
It could be a lot better if we can download "unknown file type" file, then it can be moved or saved to Files app in iOS to working with another app. Right now it can't do anything with the downloaded "unknown file type" file, click "open with" it does nothing or "email" the app crashed to the home screen. This Asustor ecosystem has a lot of potential, i hope Asus can develop the app a bit faster.

Developer Response
Hello,All-New AiData 3.0 has been released to App Store, please have a try. Please eamil to stanleyhsu@asustor.com if any further problem or suggestions. Thanks a lot.
Cannot use or move the unknown file type
01/03/2023

JFArch

It could be a lot better if we can download "unknown file type" file, then it can be moved or saved to Files app in iOS to working with another app. Right now it can't do anything with the downloaded "unknown file type" file, click "open with" it does nothing or "email" the app crashed to the home screen. This Asustor ecosystem has a lot of potential, i hope Asus can develop the app a bit faster.
Developer Response 05/19/2023
Hello,All-New AiData 3.0 has been released to App Store, please have a try. Please eamil to stanleyhsu@asustor.com if any further problem or suggestions. Thanks a lot.
Cannot open files only see the folders and file names
10/30/2019

She voice
I should not have to purchase a new ipad in order to view the files on my NAS. It was a horrible move on Asustor's part to update the app and not make it backwards compatible. I have an iPad Air and it is not compatible with all of the features of iOS 13.Will Asustor be shipping new iPads to people so they can access their files?Not being able to access my files remotely makes having this particular NAS useless!

Developer Response
Hello,AiData previous version crashing issue in iPad with iOS 13 has been fixed in v1.7.9. Other users feedback us that the version works well now. Could you help to contact stanleyhsu@asustor.com to describe the problem you met now ? what's the situation about open files ? Thanks a lot.
Cannot open files only see the folders and file names
10/30/2019

She voice

I should not have to purchase a new ipad in order to view the files on my NAS. It was a horrible move on Asustor's part to update the app and not make it backwards compatible. I have an iPad Air and it is not compatible with all of the features of iOS 13.Will Asustor be shipping new iPads to people so they can access their files?Not being able to access my files remotely makes having this particular NAS useless!
Developer Response 11/04/2019
Hello,AiData previous version crashing issue in iPad with iOS 13 has been fixed in v1.7.9. Other users feedback us that the version works well now. Could you help to contact stanleyhsu@asustor.com to describe the problem you met now ? what's the situation about open files ? Thanks a lot.

- AiData can now automatically reconnect to the NAS when the phone's network changes. - The app has been updated to the iOS 26 SDK to provide better system compatibility and security. - Login stability improvement for using CloudID and remote connection. - Copyright updated to 2026. - Improve the stability. - Miscellaneous issues fixed.

Version 3.2.0 Mar 24

Data Not Collected

The developer does not collect any data from this app.

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Accessibility

Information

Seller: ASUSTOR Inc.
Size: 63.2 MB
Category: Utilities
Compatibility: Requires iOS 14.0 or later.

iPhone
Requires iOS 14.0 or later.

iPad
Requires iPadOS 14.0 or later.

iPod touch
Requires iOS 14.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 20 more

English, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish
Age Rating: 4+

4+

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