I had the same experience as many other reviewers. I tried purchasing tickets on the website but after selecting the tickets the next prompt is to buy tickets. I hit the button and nothing happens. It just keeps processing and processing. I tried different web browsers (Google Chrome, Microsoft Edge and Safari on both PC and Mac)…same thing happens. So then I downloaded the app because, surely, the app should work! Nope. After selecting tickets my next option it to “add payment method”. Hit the button and nothing happens! Since it’s after hours I’ll call the 1-800 number and hopefully that works.

The app is almost unusable, so many glitches, blows my mind. On my my iphones, all new versions, updated, 15 pro, it constantly cancels my order, gives me a white screen, won’t even load up the home page. it feels like an app from a decade ago. No backwards navigation either. it’s like they had some make a modified version of their website and didn’t realize how cumbersome and frustrating it is. Best price tho, but i have to use their website.

Was pleasantly surprised with how easy telecharge is to use! Simple design and very easy to navigate. I especially love the sort/filter options, it makes choosing a show so much faster. So excited now to get tickets for broadway week!

So excited to see the app update. The new design is great and quite user friendly. I was able to book tickets quickly! Living in NYC it’s awesome to have a seamless way to book Broadway shows right in my pocket!!