Having issues with this new app. Wanted to order 3 times in the last 2 weeks and they lost those sales. Back when the old app worked I did wish you could save your favorite location. I order before I leave my house on the way to work. 1 time I didn’t realize it auto selected the nearest one, which was in a neighboring state (5 miles from my home, but in the opposite direction of my job.) Luckily the manager at my usual location recognized me and immediately and gladly honored the order.

While I always enjoy the salads and they usually come as I order them placing the order has become difficult. I used to order on line and there was a provision for reordering previous orders. This was very convenient especially when pressed for time or on the run Ordering on line is no longer available. It’s impossible to sign in. I now use the just salad app but there is no place on the form to view and or reorder previous order so I have to start all over again. Definitely do able but it would be nice to just reorder previous order sometimes Verdict still out on how well the app works Lately it’d be easier to just pick it up instead of wrestling with the app to work efficiently I’ll miss my salads but sometimes convenience is king. Sorry I hate to complain as I have enjoyed my salads in the past and when I actually had to speak with a customer service person they were very nice and accommodating

This app is clunky and rarely if ever works correctly. For example, the other day, 4 of us wanted to order salads for lunch and so we went into the app, selected the location and tried to place our orders. Multiple times, after building our own salad we ended up back at the start order page and what we had entered had disappeared and needed to be redone. Recommendation- if you are ordering salads for multiple people - put each one into a separate order. Then once all 4 salads were in the same order (will never try that again), I clicked on the total to pay and was told that the store I was ordering at was closed and I needed to start over and pick another store. Why it did not tell me that the store was closed when I first selected it is a complete mystery. So rather than spending about $75 at Just Salad for lunch, we gave up and ordered across the street at Cava. BTW- when we went to pick up our order at Cava (their app worked fine) the Just Salad was in fact open.

I just downloaded this app Nov 6th 2024 and I had ordered 3 days in a row, last night I figured my “declined 005” error message was because the store was going to close soon, so I just ordered it with no rewards. Today I try again and get the same declined message. Theres nothing I’ve done differently that it should not be functioning. I also have glitch issues with trying to select a restaurant because it always pushes me out to safari for “catering” and gets stuck in a loop opening many safari pages over and over. It’s very hard to get the app to properly load the locations where you can finally press “order” to select the correct restaurant to even try to place an order. All for this to end up with a declined order placement. Please work to fix this app because there’s no purpose to having it if it doesn’t function AND you can’t even link your store purchase or upload an in-store receipt in order to get rewards!