Remote Utilities

Name: Remote Utilities
Rating: 1.5 (2 reviews)
Author: Remote Utilities Pte. Ltd.

Remote desktop & file transfer

Free · Designed for iPad. Not verified for macOS.

2 Ratings
Age Rating

4+
Years
Category

Productivity
Developer

Remote Utilities Pte. Ltd.
Language

EN
+ 22 More
Size

48.1
MB

Remote Utilities gives you full remote access to your Windows, macOS and Linux computers from your iPhone or iPad — over the Internet or LAN, with zero network configuration. View the remote desktop, control the mouse and keyboard, transfer files and manage power, all from one app. Free for personal and business use alike — no ads. REMOTE CONTROL • Full Control and View modes with a convenient toolbar — quick actions and commands at hand • Two input methods in Full Control: Trackpad (mouse pointer, with optional cursor momentum) or Touch — choose what suits your habits • Multi-monitor support — switch to a single remote monitor or view all at once • Next-generation screen capture codec for faster performance, with the classic codec available as an option • Blank the remote screen and block remote input for privacy • Lock the remote computer and close the session in one step FILE TRANSFER • Copy and move files both ways between your device and the remote PC • Resume interrupted downloads and uploads POWER CONTROL • Shut down, restart, lock, sleep or hibernate the remote computer CONNECTIVITY & SECURITY • Connect directly by IP address or instantly via Internet-ID — no router or firewall setup needed • Three authentication modes: single password, login and password, or custom server security ADDRESS BOOK • Full-fledged address book with folders and per-connection properties • Set default connection properties as a template for new entries • Multiple address books of different types — local or synced • Full import, export and sync capabilities SELF-HOSTED SERVER • Complete support for your own Remote Utilities server: address book sync, server-based authentication and relay through your own infrastructure To connect, install the free Host module on the remote computer — available for Windows, macOS and Linux at https://www.remoteutilities.com

Ratings & Reviews

1.5

out of 5

2 Ratings

No longer supports older versions of Mack
Sep 22
JosephAW
Oh I love how you fix macOS Mojave Big Sur Catalina Monterey host bugs by completely dropping support for all of them instead of actually fixing the app.We don’t find out that surprise feature until after your installer successfully installs onto older versions of macOS and then surprises us with a message saying you need Ventura to actually run the application.Thanks a lot for all of us that can’t use screen sharing because Apple won’t provide a patch, you were our last hope.Meanwhile you support windows all the way back to XP, really?

Developer Response
We are sorry for the inconvenience this caused. The update replaced the old app with a completely new application, and the old app's saved connections use an incompatible format, so they could not be carried over automatically — this is a known limitation of the transition, noted in the first line of the What's New section, not a defect. Instead of re-adding every computer by hand, you can import your desktop Remote Utilities address book file directly into the new app. Thank you for posting the recovery steps for other users, and for still giving the new app a measured rating despite the trouble — we know there is room to improve.
No longer supports older versions of Mack
Sep 22
JosephAW

Oh I love how you fix macOS Mojave Big Sur Catalina Monterey host bugs by completely dropping support for all of them instead of actually fixing the app.We don’t find out that surprise feature until after your installer successfully installs onto older versions of macOS and then surprises us with a message saying you need Ventura to actually run the application.Thanks a lot for all of us that can’t use screen sharing because Apple won’t provide a patch, you were our last hope.Meanwhile you support windows all the way back to XP, really?
Developer Response Aug 29
We are sorry for the inconvenience this caused. The update replaced the old app with a completely new application, and the old app's saved connections use an incompatible format, so they could not be carried over automatically — this is a known limitation of the transition, noted in the first line of the What's New section, not a defect. Instead of re-adding every computer by hand, you can import your desktop Remote Utilities address book file directly into the new app. Thank you for posting the recovery steps for other users, and for still giving the new app a measured rating despite the trouble — we know there is room to improve.
Fast to take your money, but never delivers promised features
10/17/2022
Flea77
They will not hesitate to take your money for a license, and the software isn’t bad as long as you assume you will never get new features or fixes, even if they promise them. Check out their support forums, they are full of promises and upset customers who have been told for years that XXX feature is right around the corner, and it never appears. If you want software with trustworthy customer support, look somewhere else.

Developer Response
It is fair that the mobile app went a long time with few updates while the desktop software moved ahead. Rather than answer that with another promise, we can point to what has already shipped: the old app has been replaced with a completely new application, a full mobile version of our desktop Viewer, and it is now developed and released alongside the current desktop version. It is worth another look.
Fast to take your money, but never delivers promised features
10/17/2022
Flea77

They will not hesitate to take your money for a license, and the software isn’t bad as long as you assume you will never get new features or fixes, even if they promise them. Check out their support forums, they are full of promises and upset customers who have been told for years that XXX feature is right around the corner, and it never appears. If you want software with trustworthy customer support, look somewhere else.
Developer Response Aug 27
It is fair that the mobile app went a long time with few updates while the desktop software moved ahead. Rather than answer that with another promise, we can point to what has already shipped: the old app has been replaced with a completely new application, a full mobile version of our desktop Viewer, and it is now developed and released alongside the current desktop version. It is worth another look.
Not that great
03/08/2015
judge_dreddcsert
Hoping to find an alternative to Teamviewer, which goes through their server before accessing the remote pc, I installed RU and found that it was just a very basic remote control app. I couldn't transfer files which is why I was looking for an alternative. A lot of the time the mouse would not work within the app though you could move it around. You just couldn't 'click' on anything on the remote pc. There is also no help pdf specifically for the iOS version.

Developer Response
Those limits were real at the time. The app has since been rebuilt as a full mobile version of our desktop Viewer, and both gaps you named are covered: a dedicated File Transfer mode, and a Trackpad input mode with a visible cursor so clicks land where you point. The app also has Help built-in. It is worth another look.
Not that great
03/08/2015
judge_dreddcsert

Hoping to find an alternative to Teamviewer, which goes through their server before accessing the remote pc, I installed RU and found that it was just a very basic remote control app. I couldn't transfer files which is why I was looking for an alternative. A lot of the time the mouse would not work within the app though you could move it around. You just couldn't 'click' on anything on the remote pc. There is also no help pdf specifically for the iOS version.
Developer Response Aug 29
Those limits were real at the time. The app has since been rebuilt as a full mobile version of our desktop Viewer, and both gaps you named are covered: a dedicated File Transfer mode, and a Trackpad input mode with a visible cursor so clicks land where you point. The app also has Help built-in. It is worth another look.
Windows viewer works great but this does not
08/24/2019
momonator123
Only supports single password. Plus, it takes 4-5 connection attempts before it actually connects. And the error log simply says “connection to ___ failed”. Can’t figure out what’s going on.I’m going to contact support and hopefully I can bump this up to 5 stars at a later date!

Developer Response
Both problems were real. The old app supported only a single password and had fallen behind current Host versions, which caused exactly the failed connection attempts you saw. It has since been replaced with a brand-new app that supports single password, Remote Utilities login and password, and custom server security, and is fully compatible with current Hosts. We would appreciate an updated review if it works well for you now.
Windows viewer works great but this does not
08/24/2019
momonator123

Only supports single password. Plus, it takes 4-5 connection attempts before it actually connects. And the error log simply says “connection to ___ failed”. Can’t figure out what’s going on.I’m going to contact support and hopefully I can bump this up to 5 stars at a later date!
Developer Response Aug 31
Both problems were real. The old app supported only a single password and had fallen behind current Host versions, which caused exactly the failed connection attempts you saw. It has since been replaced with a brand-new app that supports single password, Remote Utilities login and password, and custom server security, and is fully compatible with current Hosts. We would appreciate an updated review if it works well for you now.

- App lock — protect the app with a PIN or biometrics. - Internet-ID server settings in connection properties now match the desktop Viewer. - Proxy server settings can now be configured for connections. - Fixed: connections through a self-hosted server failed when "Enable permission-based Internet-ID access" was enabled on the server. - Minor fixes and improvements.

Version 14.2.1 Sep 21

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supported Features
- Dark Interface

Information

Seller: Remote Utilities Pte. Ltd.
Size: 48.1 MB
Category: Productivity
Compatibility: Requires iOS 17 or later.

iPhone
Requires iOS 17 or later.

iPad
Requires iPadOS 17 or later.

Mac
Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 22 more

English, Arabic, Czech, Danish, Dutch, French, German, Greek, Hebrew, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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Remote Utilities

Ratings & Reviews

No longer supports older versions of Mack

Fast to take your money, but never delivers promised features

Not that great

Windows viewer works great but this does not

What’s New

App Privacy

Data Not Collected

Accessibility

Supported Features

Dark Interface

Information

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