Sun East Federal Credit Union

Name: Sun East Federal Credit Union
Rating: 4.8 (3168 reviews)
Author: Sun East Federal Credit Union

Finance

Free

3.2K Ratings
Ages

4+
Years
Category

Finance
Developer

Sun East Federal Credit Union
Language

EN
+ 1 More
Size

146.4
MB

Sun East Federal Credit Union’s Mobile App makes it easy for you to bank on the go. Do your banking right from your iPhone and iPad! You can manage your accounts, pay bills, find ATMs and more! Bank with confidence - Sun East Federal Credit Union’s Mobile App allows you to manage accounts from your mobile device...anytime, anywhere. Now it’s easy to do banking 24/7, right from your iPhone and iPad. It’s fast, secure and free. With Sun East Mobile, you can: • Check available balances & transaction history • Pay bills and credit cards • Transfer money between Sun East accounts • Find the nearest Sun East branches and ATMs • Send us a message To use Sun East Federal Credit Union Mobile, you must be a Sun East Federal Credit Union member and enrolled in our online banking service. To sign up, visit www.suneast.org

Ratings & Reviews

4.8

out of 5

3.2K Ratings

Limit on mobile deposit , lack of options on mobile app
08/10/2019

Steffin63
I get really big checks and i cant even deposit them sometimes because of the low limit..... annoying.... my primary bank navyfed lets me deposit up to 10,000 by mobile.... and your hours to the bank are terrible. Also the mobile app is behind on a lot of things my navyfed app does
Limit on mobile deposit , lack of options on mobile app
08/10/2019

Steffin63

I get really big checks and i cant even deposit them sometimes because of the low limit..... annoying.... my primary bank navyfed lets me deposit up to 10,000 by mobile.... and your hours to the bank are terrible. Also the mobile app is behind on a lot of things my navyfed app does
Needs improvements
12/08/2020

reilly125
First, make it easier for members to apply and obtain loans via the app. Why will chase and citi bank loan me ten thousand dollars with just a phone call, but the credit union I’ve been a member of for 30+ years makes me jump through hoops for a loan. My credit is 800+ and my employment is easily confirmed by my direct deposits. I just bought a car but used the dealerships financing bc I didn’t have the time to go into a branch and sign a bunch of paperwork. You want my loan business? Make it easy to refi my new car loan via this app. I’ll input the numbers, you get back to me w the best rate and payment etc. that would be a great feature. Also, why can’t my kids get accounts with atm cards?? They have money, I want to teach them responsible banking. The Nottingham branch won’t allow it until they’re 18. That’s dumb. Link them to my account if you’re worried about an overdraft. It’s a stupid rule.
Needs improvements
12/08/2020

reilly125

First, make it easier for members to apply and obtain loans via the app. Why will chase and citi bank loan me ten thousand dollars with just a phone call, but the credit union I’ve been a member of for 30+ years makes me jump through hoops for a loan. My credit is 800+ and my employment is easily confirmed by my direct deposits. I just bought a car but used the dealerships financing bc I didn’t have the time to go into a branch and sign a bunch of paperwork. You want my loan business? Make it easy to refi my new car loan via this app. I’ll input the numbers, you get back to me w the best rate and payment etc. that would be a great feature. Also, why can’t my kids get accounts with atm cards?? They have money, I want to teach them responsible banking. The Nottingham branch won’t allow it until they’re 18. That’s dumb. Link them to my account if you’re worried about an overdraft. It’s a stupid rule.
Great, but mobile check deposit lacking
03/04/2017

AudreyRose08
Wish I could give more stars because I love Sun East. The app itself is great and lets me see my balances when I'm away from a computer.My issue is with the mobile check deposit. I attempted to upload a check using the mobile check upload, but was given an unclear error message. Naturally, I attempted a few more times thinking I took a bad picture, even though it was clear and centered on my end. I was annoyed because it's now endorsed for Sun East mobile deposit only, so I can't take it elsewhere. I usually use the PNC mobile check upload and have never had problems. Customer support was very understanding, helpful, and nice, even though they couldn't find the reason why it kept rejecting the check.I ended up having to mail the check into them to deposit for me (I no longer live near a branch and the closest shared branch is an hour away), so I appreciated that they offer this option and I didn't have to drive an hour to cash it. Luckily I'm not in dire need for the money, otherwise I would be an unhappy camper.Moral of the story, be wary of mobile check deposit if you're in a time crunch, but customer service is super nice and helped me through my options.
Great, but mobile check deposit lacking
03/04/2017

AudreyRose08

Wish I could give more stars because I love Sun East. The app itself is great and lets me see my balances when I'm away from a computer.My issue is with the mobile check deposit. I attempted to upload a check using the mobile check upload, but was given an unclear error message. Naturally, I attempted a few more times thinking I took a bad picture, even though it was clear and centered on my end. I was annoyed because it's now endorsed for Sun East mobile deposit only, so I can't take it elsewhere. I usually use the PNC mobile check upload and have never had problems. Customer support was very understanding, helpful, and nice, even though they couldn't find the reason why it kept rejecting the check.I ended up having to mail the check into them to deposit for me (I no longer live near a branch and the closest shared branch is an hour away), so I appreciated that they offer this option and I didn't have to drive an hour to cash it. Luckily I'm not in dire need for the money, otherwise I would be an unhappy camper.Moral of the story, be wary of mobile check deposit if you're in a time crunch, but customer service is super nice and helped me through my options.
Lacking credit card support
07/13/2017

Ryan123zzzzzz
Overall I think the app is good and user friendly. I can easily transfer money, pay bills, and check my accounts. A huge downfall is that you cannot check the balance of your Sun East credit card. This was available on the previous app. You can make payments to your credit card, but the only way to know how much you owe is to wait for the statement in the mail or to log into your account through a web browser. This is cumbersome. Sun East please fix.
Lacking credit card support
07/13/2017

Ryan123zzzzzz

Overall I think the app is good and user friendly. I can easily transfer money, pay bills, and check my accounts. A huge downfall is that you cannot check the balance of your Sun East credit card. This was available on the previous app. You can make payments to your credit card, but the only way to know how much you owe is to wait for the statement in the mail or to log into your account through a web browser. This is cumbersome. Sun East please fix.

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

Version 2025.7.2.1

Sep 15

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