MyUnum for Members

Name: MyUnum for Members
Rating: 4.8 (13328 reviews)
Author: Unum Group

Claim and leave management

Free · Designed for iPad. Not verified for macOS.

13K Ratings
Age Rating

13+
Years
Category

Business
Developer

Unum Group
Language

EN
English
Size

54.1
MB

The MyUnum for Members mobile app walks you through the claim or leave process. Enjoy 24/7 access to your personalized benefits dashboard, opt to receive faster approved payments with direct deposit, and check the status of existing claim or leave submissions anytime, anywhere. • Submit your next claim or leave request using our guided process • See your leave balances, history of past leaves, and available leave options • “Save-for-later” option ensures that you can finish filing at your convenience • Direct deposit option delivers payments faster than paper check • See all your payments online as soon as they are deposited • Simply photograph documents and attach to your submission • Opt for e-mail or text alerts so you stay informed about processing status • Your personalized claims dashboard offers real-time status and updates

Ratings & Reviews

4.8

out of 5

13K Ratings

Unum
12/26/2024
Muhl$”-75
I was so worried about my financial situation as I started my short term with Unum as I heard nothing but horror stories from other people who I had worked with before but all in all it’s been some what manageable and not to bad did it take a little while for them to get going yes but there’s a process I understand that there are lots of people and they wanna ensure that they’re paying out to the right people as a company there’s nothing wrong with them protecting money they spend as a business I think people are just impatient and expect everything they ask for now I do hope they continue to be helpful and stay on a good path with me so far thank you
Unum
12/26/2024
Muhl$”-75

I was so worried about my financial situation as I started my short term with Unum as I heard nothing but horror stories from other people who I had worked with before but all in all it’s been some what manageable and not to bad did it take a little while for them to get going yes but there’s a process I understand that there are lots of people and they wanna ensure that they’re paying out to the right people as a company there’s nothing wrong with them protecting money they spend as a business I think people are just impatient and expect everything they ask for now I do hope they continue to be helpful and stay on a good path with me so far thank you
probably best to NOT use this app at all
05/07/2025
MYGCBG
just found out after 4+ months that many critical documents I uploaded, that are reflected as uploaded on the app, do not show on the website, which is apparently what customer service representatives see. this is absolutely absurd, and as others have pointed out, negligent. the rep helping me seemed to know nothing about this / had never heard reports of this before. it took me so long to finally figure out why it seemed I was doing the same things over and over again, and seems like I only discovered the reason due to circumstance. it's frustrating and difficult enough having to deal with so much paperwork when you or a loved one are going through a major life event, but for such a glaring discrepancy to exist, with no acknowledgements or efforts to address, is truly unconscionable. not sure where in the unum system this needs to be fixed, but it needs to be corrected immediately. please use extra caution if you are on this app - aside from this issue, it isn't user friendly in the least, making it very difficult to navigate and understand what tasks are required / due, or the true status of a claim. many times it simply could not function. unfortunately, but perhaps unsurprisingly, the website isn't much better.based on my experience I would suggest avoid using the app at all if you can. it's insane that I don’t know whether I can trust what it shows, especially with regard to such important and time-sensitive communications / documents. double check your work dealing with unum at all, upload and verify anything you've submitted via the website. wishing the best for all who have to muddle through this unreliable and confusing process.
probably best to NOT use this app at all
05/07/2025
MYGCBG

just found out after 4+ months that many critical documents I uploaded, that are reflected as uploaded on the app, do not show on the website, which is apparently what customer service representatives see. this is absolutely absurd, and as others have pointed out, negligent. the rep helping me seemed to know nothing about this / had never heard reports of this before. it took me so long to finally figure out why it seemed I was doing the same things over and over again, and seems like I only discovered the reason due to circumstance. it's frustrating and difficult enough having to deal with so much paperwork when you or a loved one are going through a major life event, but for such a glaring discrepancy to exist, with no acknowledgements or efforts to address, is truly unconscionable. not sure where in the unum system this needs to be fixed, but it needs to be corrected immediately. please use extra caution if you are on this app - aside from this issue, it isn't user friendly in the least, making it very difficult to navigate and understand what tasks are required / due, or the true status of a claim. many times it simply could not function. unfortunately, but perhaps unsurprisingly, the website isn't much better.based on my experience I would suggest avoid using the app at all if you can. it's insane that I don’t know whether I can trust what it shows, especially with regard to such important and time-sensitive communications / documents. double check your work dealing with unum at all, upload and verify anything you've submitted via the website. wishing the best for all who have to muddle through this unreliable and confusing process.
Easy and User friendly
12/01/2025
SgtCali
I am fairly new to using the app and every time I have to go in to complete a task. It has been very simple. If I need to use UNUM in the future, I have confidence that I will be able to complete the task that is ahead of me, thank you for making this app so easy to use and I appreciate the support when I need it.
Easy and User friendly
12/01/2025
SgtCali

I am fairly new to using the app and every time I have to go in to complete a task. It has been very simple. If I need to use UNUM in the future, I have confidence that I will be able to complete the task that is ahead of me, thank you for making this app so easy to use and I appreciate the support when I need it.
Horrible company
11/25/2024
Wiggenwell
UNUM is either predatory or negligent. This company has me jumping through hoops trying to get a straight answer to anything. It’s impossible to talk to a real person, so you have to hope you don’t miss a call. No callback, the phone number robot tells you to go to the website, no contact form - no way to communicate. They don’t respond to emails. Their claim forms are poorly designed so inevitably you put something in wrong. It’s impossible to make any progress on a claim.My condolences to anyone trapped in working with them - I hope you can pay your bills without them during a medical leave, because you’re not getting the service you pay for.
Horrible company
11/25/2024
Wiggenwell

UNUM is either predatory or negligent. This company has me jumping through hoops trying to get a straight answer to anything. It’s impossible to talk to a real person, so you have to hope you don’t miss a call. No callback, the phone number robot tells you to go to the website, no contact form - no way to communicate. They don’t respond to emails. Their claim forms are poorly designed so inevitably you put something in wrong. It’s impossible to make any progress on a claim.My condolences to anyone trapped in working with them - I hope you can pay your bills without them during a medical leave, because you’re not getting the service you pay for.

In this release you will find minor bug fixes.

Version 5.2.0 2d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Unum Group
Size: 54.1 MB
Category: Business
Compatibility: Requires iOS 15.6 or later.

iPhone
Requires iOS 15.6 or later.

iPad
Requires iPadOS 15.6 or later.

iPod touch
Requires iOS 15.6 or later.

Mac
Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 13+

13+

Learn More

Infrequent
Medical Treatment information