511NY is New York State's official travel information app. Check your route before you leave, hear about closures and crashes as you approach them, see live traffic cameras, and plan your trip by car and transit. Free from the New York State Department of Transportation.
Know Before You Go: Real-time incidents, construction, closures, and travel times on a statewide map. Ask for what you want in plain language, like "show me the cameras in Albany," and tap the quick buttons to switch map layers.
Hands-Free Alerts as you Drive: Turn on hands-free mode before you drive to hear about closures, crashes, and other road impacts as you approach them.
Traffic Cameras: Live traffic camera images from highways across New York.
Winter Driving Reports: Turn on the winter mode to see road condition reports throughout the state as well as any active weather alerts and radar.
Plan Your Trip: Enter start and destination. Compare driving, transit, walking, and biking side by side, with schedules from participating New York transit agencies.
Personalized My511NY accounts: Save routes with a free My511 account and get alerts when something affects them.
Have feedback on 511NY? Please leave us feedback using our form. Tap Menu in the footer of the home page and select "Contact Us." The inbox is monitored, but we do not respond to every comment.
The menu on the left cover 2/3 of the map. Can’t find a way to minimize it to make the map useful. Selecting from multiple cameras doesn’t work either. I get a timeout error after about 15 seconds.
Couldn’t get it to work.
WednesdayGrrl
This service is useless. There appears to be a mechanism for receiving text alerts when there are issues affecting particular routes. However, there is no clear way to identify or define any routes. After spending a great deal of time trying to figure out both the website and the app, I gave up and deleted my account. I’ll have to figure out the traffic conditions between my office and home via some other map application.
Route planning needs a lot of work
hawtboi
Very difficult to create routes and not intuitive. The old interface on the web from years ago was better.
Poor update
Mr Mopar Rt
Alerts from saved routes all messed up. Wife has an account where you log in with phone number and password. Can’t log into edit. No support
Developer Response
Thanks for reaching out. We understand how frustrating it is to have trouble accessing your account and managing your saved route alerts. The steps below will help you set up your text alerts on the new 511NY website.To continue receiving text alerts, please follow these steps: 1. Go to 511ny.org and create a new account. Make sure that you register your phone number during sign up. 2. Perform a search for your route or area3. Click save favorite 4. Schedule alerts. Here is a help article for reference - https://511ny.org/help/22Here is a video walking through steps 2-4 above: https://drive.google.com/file/d/1oJmRQt5g571ST7OPZWDOwT7WukjGc_ul/view?usp=sharingIf you need any assistance, please feel free to reach out to us at feedback@castlerockits.com. We're happy to help!
- Fixed an issue with banner messages appearing over app controls.
- Updates to the Message Sign details pages.
- Misc bug fixes and improvements.
- New 511NY branded icon for the iPhone home screen.
Version 3.1.9
The developer, New York State Department of Transportation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
