EquateMobile

Name: EquateMobile
Rating: 3.6 (657 reviews)
Author: Equatex AG

Finance

Free · Designed for iPad. Not verified for macOS.

657 Ratings
Age Rating

4+
In-App Controls
Category

Finance
Developer

Equatex AG
Language

EN
English
Size

39.4
MB

EquateMobile is the mobile companion app for EquatePlus, the equity compensation platform provided by Computershare and Equatex, part of the Computershare Group. The app gives you an easy-to-read overview of your plans, including portfolio value, performance, plan events and transaction history. You can place and manage trades, complete tasks and elections, and access your documents, statements and agreements directly from your mobile device. New participants can activate their account and complete onboarding directly in the app, making it easy to get started wherever you are. If you need assistance, contact our support teams 24/7 using the phone numbers available in the app or through EquatePlus. EquateMobile is designed to provide an inclusive experience and supports a wide range of accessibility features available on modern mobile devices. Accessibility considerations are integrated throughout the app to help participants access information and complete tasks independently. Download EquateMobile today and stay connected to your share plans wherever you are. Requirements: • Your employer or plan provider must have enabled access to the mobile app through their agreement with Computershare or Equatex. • You must have a valid EquatePlus account. New participants can activate their account directly through the app.

Ratings & Reviews

3.6

out of 5

657 Ratings

Works
11/15/2019
Netdawg2k
The app seemed to work without issue for me on an iPhone X. You can’t copy and paste your password into the app, but logging in using the ‘password’ feature of iOS wasn’t a problem. Setting up Face ID also worked. Access to my accounts, transactions etc seemed to work fine and was better than trying to use the website which simply cannot be done on a small screen.

Developer Response
Dear user, Thanks for your feedback. With the latest version released on the 8th of December you should again be able to paste the password. Kind regards, EquateMobile support team
Works
11/15/2019
Netdawg2k

The app seemed to work without issue for me on an iPhone X. You can’t copy and paste your password into the app, but logging in using the ‘password’ feature of iOS wasn’t a problem. Setting up Face ID also worked. Access to my accounts, transactions etc seemed to work fine and was better than trying to use the website which simply cannot be done on a small screen.
Developer Response 12/11/2019
Dear user, Thanks for your feedback. With the latest version released on the 8th of December you should again be able to paste the password. Kind regards, EquateMobile support team
Incompetent Service, Zero Accountability & Restriction of Financial Freedom
02/12/2025
VPC24
I initiated a stock transfer from EquatePlus to my broker on January 14, following the same process I’ve successfully used with Computershare for the past six years. Nearly a month later, the transaction is still stuck in limbo.I followed EquatePlus’s own guidance and waited the full 20 business days before reaching out. When I finally called, the representative was dismissive and unhelpful, simply telling me to wait another 3–4 business days for an “investigation.” Worse, they implied the issue was on my end, despite my broker confirming that EquatePlus hasn’t sent anything.I am not alone in this experience—many of my colleagues are also struggling with delayed stock transfers, facing the same lack of accountability and transparency. EquatePlus is effectively restricting our ability to sell or manage our shares when it’s most financially advantageous, taking away the very rights and freedom we should have over our own assets.This company is clearly ill-equipped to handle basic transactions, leaving customers frustrated and powerless. If you’re relying on EquatePlus to manage your equity, be prepared for delays, unresponsive customer service, and an experience that feels more like a trap than a financial service.Avoid EquatePlus if you value efficiency, professionalism, and financial control over your own investments.
Incompetent Service, Zero Accountability & Restriction of Financial Freedom
02/12/2025
VPC24

I initiated a stock transfer from EquatePlus to my broker on January 14, following the same process I’ve successfully used with Computershare for the past six years. Nearly a month later, the transaction is still stuck in limbo.I followed EquatePlus’s own guidance and waited the full 20 business days before reaching out. When I finally called, the representative was dismissive and unhelpful, simply telling me to wait another 3–4 business days for an “investigation.” Worse, they implied the issue was on my end, despite my broker confirming that EquatePlus hasn’t sent anything.I am not alone in this experience—many of my colleagues are also struggling with delayed stock transfers, facing the same lack of accountability and transparency. EquatePlus is effectively restricting our ability to sell or manage our shares when it’s most financially advantageous, taking away the very rights and freedom we should have over our own assets.This company is clearly ill-equipped to handle basic transactions, leaving customers frustrated and powerless. If you’re relying on EquatePlus to manage your equity, be prepared for delays, unresponsive customer service, and an experience that feels more like a trap than a financial service.Avoid EquatePlus if you value efficiency, professionalism, and financial control over your own investments.
A terrible experience and app
09/30/2025
BostonDog
I was excited for the new app but the dev team behind this app clearly has no idea how to dev a modern application. The registration process is a disaster. And don’t buy a new phone because you’ll have to try to reach their customer support team and they will ask you a series of questions that you can only answer if you 1) receive paper statements and keep them, which is something no one encourages you to do in 2025 because everything is online or 2) you have a memory of all of your activities over the past year. I can’t wait to retire so I can transfer everything they are holding for me to a real company with a real app. Computershare is a complete disaster.
A terrible experience and app
09/30/2025
BostonDog

I was excited for the new app but the dev team behind this app clearly has no idea how to dev a modern application. The registration process is a disaster. And don’t buy a new phone because you’ll have to try to reach their customer support team and they will ask you a series of questions that you can only answer if you 1) receive paper statements and keep them, which is something no one encourages you to do in 2025 because everything is online or 2) you have a memory of all of your activities over the past year. I can’t wait to retire so I can transfer everything they are holding for me to a real company with a real app. Computershare is a complete disaster.
The worst app ever
May 11
aosynsky
Everything works poorly, from the login process (an infinite loop with no success) to anything else you try to do. The support line is completely useless. They have zero motivation to help, do not understand your needs at all, and do not care about customers. I tried to initiate a position transfer to another broker, and the process itself was hell. They asked for so many strange and unnecessary details, overcomplicating the process to the point that it became almost impossible to complete. I have no clue how large companies like mine found this broken provider and chose it for their ESPP.
The worst app ever
May 11
aosynsky

Everything works poorly, from the login process (an infinite loop with no success) to anything else you try to do. The support line is completely useless. They have zero motivation to help, do not understand your needs at all, and do not care about customers. I tried to initiate a position transfer to another broker, and the process itself was hell. They asked for so many strange and unnecessary details, overcomplicating the process to the point that it became almost impossible to complete. I have no clue how large companies like mine found this broken provider and chose it for their ESPP.

We’ve improved bank address entry with a clearer, structured format and required fields to reduce errors. These updates help ensure your details meet new banking requirements and are processed smoothly. iPad users: The EquatePlus.com website has been designed for use on tablets and provides a better experience for your device.

Version 3.32 Jul 27

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supported Features
- VoiceOver
- Differentiate Without Color Alone
- Sufficient Contrast

Information

Seller: Equatex AG
Size: 39.4 MB
Category: Finance
Compatibility: Requires iOS 16.6 or later.

iPhone
Requires iOS 16.6 or later.

iPad
Requires iPadOS 16.6 or later.

Mac
Requires macOS 13.5 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

This app has an age rating of 4+ with content restrictions.

Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.
Learn More

In-App Controls
Age Assurance

Developer Website

Privacy Policy

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EquateMobile

Ratings & Reviews

Works

Incompetent Service, Zero Accountability & Restriction of Financial Freedom

A terrible experience and app

The worst app ever

What’s New

App Privacy

Data Linked to You

Accessibility

Supported Features

VoiceOver

Differentiate Without Color Alone

Sufficient Contrast

Information

More by Equatex AG

EquateAccess

You Might Also Like

Brightside Financial

Computershare Investor Center

Shareworks

Benefits OnLine

CitiManager – Corporate Cards

T. Rowe Price Personal®

NetBenefits

Stock Plan

HSA Bank

Fidelity Health®