EquateMobile

Name: EquateMobile
Rating: 3.6 (549 reviews)
Author: Equatex AG

Finance

Free · Designed for iPad

549 Ratings
Ages

4+
Years
Category

Finance
Developer

Equatex AG
Language

EN
English
Size

39
MB

EquateMobile is the companion app for EquatePlus, the equity compensation platform offered by Computershare and Equatex, part of the Computershare Group. The app provides an easy-to-read overview of your equity compensation plan(s)’s value and performance, and a comprehensive overview of all relevant and plan-related events. You can enter and manage trades, and access your elections, documents, statements and agreements. Download our app today and login immediately. Use the same user ID and password you use for the web application, EquatePlus. If you need help, you can contact us 24/7 – phone numbers are available in the app or through EquatePlus. Requirements: • Your employer, or the company your equity compensation plan is with, must have authorized use of the mobile app as part of their agreement with Computershare or Equatex. • You have logged in to the web application, EquatePlus, and have a valid User ID and password.

Ratings & Reviews

3.6

out of 5

549 Ratings

Works
11/15/2019

Netdawg2k
The app seemed to work without issue for me on an iPhone X. You can’t copy and paste your password into the app, but logging in using the ‘password’ feature of iOS wasn’t a problem. Setting up Face ID also worked. Access to my accounts, transactions etc seemed to work fine and was better than trying to use the website which simply cannot be done on a small screen.

Developer Response
Dear user, Thanks for your feedback. With the latest version released on the 8th of December you should again be able to paste the password. Kind regards, EquateMobile support team
Works
11/15/2019

Netdawg2k

The app seemed to work without issue for me on an iPhone X. You can’t copy and paste your password into the app, but logging in using the ‘password’ feature of iOS wasn’t a problem. Setting up Face ID also worked. Access to my accounts, transactions etc seemed to work fine and was better than trying to use the website which simply cannot be done on a small screen.
Developer Response 12/11/2019
Dear user, Thanks for your feedback. With the latest version released on the 8th of December you should again be able to paste the password. Kind regards, EquateMobile support team
Incompetent Service, Zero Accountability & Restriction of Financial Freedom
02/12/2025

VPC24
I initiated a stock transfer from EquatePlus to my broker on January 14, following the same process I’ve successfully used with Computershare for the past six years. Nearly a month later, the transaction is still stuck in limbo.I followed EquatePlus’s own guidance and waited the full 20 business days before reaching out. When I finally called, the representative was dismissive and unhelpful, simply telling me to wait another 3–4 business days for an “investigation.” Worse, they implied the issue was on my end, despite my broker confirming that EquatePlus hasn’t sent anything.I am not alone in this experience—many of my colleagues are also struggling with delayed stock transfers, facing the same lack of accountability and transparency. EquatePlus is effectively restricting our ability to sell or manage our shares when it’s most financially advantageous, taking away the very rights and freedom we should have over our own assets.This company is clearly ill-equipped to handle basic transactions, leaving customers frustrated and powerless. If you’re relying on EquatePlus to manage your equity, be prepared for delays, unresponsive customer service, and an experience that feels more like a trap than a financial service.Avoid EquatePlus if you value efficiency, professionalism, and financial control over your own investments.
Incompetent Service, Zero Accountability & Restriction of Financial Freedom
02/12/2025

VPC24

I initiated a stock transfer from EquatePlus to my broker on January 14, following the same process I’ve successfully used with Computershare for the past six years. Nearly a month later, the transaction is still stuck in limbo.I followed EquatePlus’s own guidance and waited the full 20 business days before reaching out. When I finally called, the representative was dismissive and unhelpful, simply telling me to wait another 3–4 business days for an “investigation.” Worse, they implied the issue was on my end, despite my broker confirming that EquatePlus hasn’t sent anything.I am not alone in this experience—many of my colleagues are also struggling with delayed stock transfers, facing the same lack of accountability and transparency. EquatePlus is effectively restricting our ability to sell or manage our shares when it’s most financially advantageous, taking away the very rights and freedom we should have over our own assets.This company is clearly ill-equipped to handle basic transactions, leaving customers frustrated and powerless. If you’re relying on EquatePlus to manage your equity, be prepared for delays, unresponsive customer service, and an experience that feels more like a trap than a financial service.Avoid EquatePlus if you value efficiency, professionalism, and financial control over your own investments.
A terrible experience and app
09/30/2025

BostonDog
I was excited for the new app but the dev team behind this app clearly has no idea how to dev a modern application. The registration process is a disaster. And don’t buy a new phone because you’ll have to try to reach their customer support team and they will ask you a series of questions that you can only answer if you 1) receive paper statements and keep them, which is something no one encourages you to do in 2025 because everything is online or 2) you have a memory of all of your activities over the past year. I can’t wait to retire so I can transfer everything they are holding for me to a real company with a real app. Computershare is a complete disaster.
A terrible experience and app
09/30/2025

BostonDog

I was excited for the new app but the dev team behind this app clearly has no idea how to dev a modern application. The registration process is a disaster. And don’t buy a new phone because you’ll have to try to reach their customer support team and they will ask you a series of questions that you can only answer if you 1) receive paper statements and keep them, which is something no one encourages you to do in 2025 because everything is online or 2) you have a memory of all of your activities over the past year. I can’t wait to retire so I can transfer everything they are holding for me to a real company with a real app. Computershare is a complete disaster.
Slow with a bad business model
11/15/2025

SandyLynne22
Several issues. First in the electronic world of finance, this company/app takes way too long for transactions to go through. When the stock market is moving that can mean you loose hundreds or thousands of dollars. Secondly while they are holding significant amounts of cash, they have no way to document beneficiaries! When I pressed them on it I was given a person’s email address and told to have my family contact this person if anything happens to me. Crazy huh? Is this the way a financial institution is supposed to be run?
Slow with a bad business model
11/15/2025

SandyLynne22

Several issues. First in the electronic world of finance, this company/app takes way too long for transactions to go through. When the stock market is moving that can mean you loose hundreds or thousands of dollars. Secondly while they are holding significant amounts of cash, they have no way to document beneficiaries! When I pressed them on it I was given a person’s email address and told to have my family contact this person if anything happens to me. Crazy huh? Is this the way a financial institution is supposed to be run?

We’ve added communication banners to EquateMobile to help you stay informed more easily. You’ll now see important messages from us or your employer directly at the top of your overview page, just below your portfolio value. If there’s more than one update, you can swipe through them, and you can tap a message to open the relevant page or move to the right place in the app. Unread messages are clearly highlighted, so you always know what’s new. When all messages have been read, you can also hide the banner to free up more space for the other information on your overview page. This update gives you a simple, convenient way to keep up with the information that matters to you while you’re on the go. iPad users: The EquatePlus.com website has been designed for use on tablets and provides a better experience for your device.

Version 3.28

Jan 26

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
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Category
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Age Rating
Copyright

Developer Website

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