Telzio

Name: Telzio
Rating: 2.9 (55 reviews)
Author: Telzio, Inc.

Phone systems in the cloud

Only for iPhone

Free · Designed for iPhone

55 Ratings
Age Rating

4+
Years
Category

Business
Developer

Telzio, Inc.
Language

EN
English
Size

74.8
MB

iPhone

Improved calling reliability, attended transfers, and Queues screen performance. Telzio's mobile app allows you to use your business phone number on your mobile device. With Telzio's app you can: • Enable voice calling and text messaging with your business phone number • Transfer live calls to any user or external phone number • Display your business phone number as Caller ID • Make and receive calls over WiFi or your cellular network • Get voicemails in the app, separate from your cellular voicemails • Manage greetings and call handling preferences from your mobile phone This app requires a user on an account with Telzio. Visit www.telzio.com to learn how you can upgrade your company's phone system today. All Telzio plans include free unlimited users and all professional features, such as: • Local, toll free and international phone numbers • Custom phone menus • Business hour filters • Hold music • Conference calling • Users and extensions for all your employees • Transferring calls to your colleagues • Faxing • Call screening • Caller ID • Call recording • Call logs • Call parking • Call presence so you know who's available to take a call

Ratings & Reviews

2.9

out of 5

55 Ratings

The App Needs Work!
01/29/2019
Posh & Bloom
My employer has started utilizing Telzio as a way to decrease cost. It’s been a win for the company, but not so much for the employees =\The following are some needed updates:1. Better Reception while using AppEvery time I speak to someone on the phone through the app they report hearing an echo. I have AT&T as a carrier and when utilizing my personal phone, this is never a problem! When utilizing the speaker phone option, clients report that the echoing of their voice is much worse than when not speaking on speaker phone. Either way it’s an issue that needs to be resolved. 2. Contact List within AppBecause I am utilizing this for work, it would be nice to be able to add a contact list under the app for the numbers I will need. I don’t want to have to add business clients that I solely use for work to my personal contacts on my phone. Hope to see some updates soon!
The App Needs Work!
01/29/2019
Posh & Bloom

My employer has started utilizing Telzio as a way to decrease cost. It’s been a win for the company, but not so much for the employees =\The following are some needed updates:1. Better Reception while using AppEvery time I speak to someone on the phone through the app they report hearing an echo. I have AT&T as a carrier and when utilizing my personal phone, this is never a problem! When utilizing the speaker phone option, clients report that the echoing of their voice is much worse than when not speaking on speaker phone. Either way it’s an issue that needs to be resolved. 2. Contact List within AppBecause I am utilizing this for work, it would be nice to be able to add a contact list under the app for the numbers I will need. I don’t want to have to add business clients that I solely use for work to my personal contacts on my phone. Hope to see some updates soon!
Update Do not like.
09/28/2023
Maritza Lucatero
Coming from us working from a business who uses Telzio app. I use it in my phone because I prefer the phone version more than desktop. Since the update. I can’t no longer see my own moss calls on the app. Nor if I wait to long to place the call on hold or if it’s on hold. It will make the app not clickable. If I push my side button , it will automatically hang up the calls. Which the old version did not do. Some of the new features are great. But the way the update is when it come to call logs etc doesn’t work for me nor when it automatically disconnects my calls. Or when it disconnects from my Bluetooth headphones. Not just me but other representatives here that work with me have the same or similar complaints. Please fix. I do like the company call log directory. But don’t like the function of this new version.
Update Do not like.
09/28/2023
Maritza Lucatero

Coming from us working from a business who uses Telzio app. I use it in my phone because I prefer the phone version more than desktop. Since the update. I can’t no longer see my own moss calls on the app. Nor if I wait to long to place the call on hold or if it’s on hold. It will make the app not clickable. If I push my side button , it will automatically hang up the calls. Which the old version did not do. Some of the new features are great. But the way the update is when it come to call logs etc doesn’t work for me nor when it automatically disconnects my calls. Or when it disconnects from my Bluetooth headphones. Not just me but other representatives here that work with me have the same or similar complaints. Please fix. I do like the company call log directory. But don’t like the function of this new version.
Beware the override
07/11/2021
Anne379
Telzio takes over your phone. Even on do not disturb, it will interrupt/stop a video. I now delete the app anytime an important event comes up on a weekend. If I don’t, it will override your photo app or anything you’re doing. ie my son’s high school graduation video. Lost forever. The functionality itself needs work, as well. There is a long delay when you answer a call. Many times I repeat myself and you’re not sure if they heard the first answer or if it’s in the middle of the second answer. There are also echoes and long delays in the conversation. Lastly, the transfer or merge buttons are confusing and never really work correctly.
Beware the override
07/11/2021
Anne379

Telzio takes over your phone. Even on do not disturb, it will interrupt/stop a video. I now delete the app anytime an important event comes up on a weekend. If I don’t, it will override your photo app or anything you’re doing. ie my son’s high school graduation video. Lost forever. The functionality itself needs work, as well. There is a long delay when you answer a call. Many times I repeat myself and you’re not sure if they heard the first answer or if it’s in the middle of the second answer. There are also echoes and long delays in the conversation. Lastly, the transfer or merge buttons are confusing and never really work correctly.
Worked great until latest update
10/13/2023
hlw391
It worked great, I could text & call clients without having to use my personal number. But the new update has messed up the call feature. I go to call & it never connects & freezes the app. Calls can go through the desktop version but not the app
Worked great until latest update
10/13/2023
hlw391

It worked great, I could text & call clients without having to use my personal number. But the new update has messed up the call feature. I go to call & it never connects & freezes the app. Calls can go through the desktop version but not the app

This update improves calling reliability and app stability on iOS. • Fixed an issue where ending a call could trigger an app crash during the in-call screen transition. • Fixed an issue that could prevent later attended transfers from starting correctly. • Optimized the Queues screen to reduce the chance of slowdowns or crashes.

Version 5.4.7 May 27

Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Telzio, Inc.
Size: 74.8 MB
Category: Business
Compatibility: Requires iOS 16.6 or later.

iPhone
Requires iOS 16.6 or later.

Mac
Requires macOS 13.5 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Contains
Messaging and Chat
User-Generated Content

Developer Website

Privacy Policy

Supports

Siri

Use this app with Siri to help you get things done.

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Ratings & Reviews

The App Needs Work!

Update Do not like.

Beware the override

Worked great until latest update

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Siri

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