Menufy: Food Delivery & Pickup

Name: Menufy: Food Delivery & Pickup
Rating: 2.2 (110 reviews)
Author: Menufy

Order at Restaurants near you

Free · Designed for iPad

110 Ratings
Ages

4+
Years
Category

Food & Drink
Developer

Menufy
Language

EN
English
Size

5.4
MB

Menufy by HungerRush. Find and order delivery or carryout from Restaurants around you! We offer the easiest online ordering experience, with no account creation needed and a wide array of secure online payment method options. We accept: Apple Pay, Google Pay, PayPal, Venmo, Cryptocurrency, and all major Credit Cards. For more information visit Menufy.com.

Ratings & Reviews

2.2

out of 5

110 Ratings

Needs improvement
03/03/2023

AlexJAuer
To start, when you open a menu, it actually opens a web view of the menu. So iOS suggests you use the Menufy app with a banner at the top. Which makes no sense because you’re in the app! This feels very amateur-ish. Next, if you want to filter to saved favorite restaurants, you have to toggle that on every time you want that list. My favorites are often buried under several others. It would be nice if users didn’t have to open a separate app menu and select a toggle, just to see the restaurants you want to filter to. The UI/UX could use some attention. It isn’t the prettiest aesthetic and it feels a little clunky at times. Other similar apps like Toast are much more enjoyable to use. Ultimately, it’s fine at best. If they charge restaurants less, I’m all for it. Just not the greatest app ever.

Developer Response
Thank you for taking the time to provide your feedback. We are currently working on an updated app that addresses your suggestions. And for context, we do not charge our restaurants for our online ordering or web-building services, including our app. In addition, we do not take a cut of menu sales, unlike other companies. We hope you continue supporting restaurants through their preferred online ordering site.
Needs improvement
03/03/2023

AlexJAuer

To start, when you open a menu, it actually opens a web view of the menu. So iOS suggests you use the Menufy app with a banner at the top. Which makes no sense because you’re in the app! This feels very amateur-ish. Next, if you want to filter to saved favorite restaurants, you have to toggle that on every time you want that list. My favorites are often buried under several others. It would be nice if users didn’t have to open a separate app menu and select a toggle, just to see the restaurants you want to filter to. The UI/UX could use some attention. It isn’t the prettiest aesthetic and it feels a little clunky at times. Other similar apps like Toast are much more enjoyable to use. Ultimately, it’s fine at best. If they charge restaurants less, I’m all for it. Just not the greatest app ever.
Developer Response 03/06/2023
Thank you for taking the time to provide your feedback. We are currently working on an updated app that addresses your suggestions. And for context, we do not charge our restaurants for our online ordering or web-building services, including our app. In addition, we do not take a cut of menu sales, unlike other companies. We hope you continue supporting restaurants through their preferred online ordering site.
Automatically sides with restaurant
Dec 17

BeeOnce11
If you want you money back when the restaurant messes up, DO NOT USE THIS APP. The restaurant called me 30 minutes after I placed the order to tell me that the appetizer was sold out and if I wanted to replace it. I said cabbage but then called back and told them to cancel the appetizer all together since it’s was going to be a lot of cabbage and the lady said to contact menufy. I contacted menufy and Jamee the customer service agent REFUSED A REFUND and automatically sided with the restaurant even though I had PROOF that I called back a minute later telling them I didn’t want the extra cabbage just refund me the appetizer. The restaurant Jamaican Cook Shop in Mesquite, Texas lied and said I agreed with the replacement which I did NOT. If you don’t want your money back and terrible customer service by menufy and Jamee then use the app!
Automatically sides with restaurant
Dec 17

BeeOnce11

If you want you money back when the restaurant messes up, DO NOT USE THIS APP. The restaurant called me 30 minutes after I placed the order to tell me that the appetizer was sold out and if I wanted to replace it. I said cabbage but then called back and told them to cancel the appetizer all together since it’s was going to be a lot of cabbage and the lady said to contact menufy. I contacted menufy and Jamee the customer service agent REFUSED A REFUND and automatically sided with the restaurant even though I had PROOF that I called back a minute later telling them I didn’t want the extra cabbage just refund me the appetizer. The restaurant Jamaican Cook Shop in Mesquite, Texas lied and said I agreed with the replacement which I did NOT. If you don’t want your money back and terrible customer service by menufy and Jamee then use the app!
Horrible, stay far away
07/24/2023

SaltyDog1981
Ordered on Golden Palace website, Marion, IA. Two hours passes before I call the restaurant. They were no help. Said I need to deal with menufy myself. I think they should have did it since they told me the food had been picked up already. Call menufy and they say I cancelled the order. They had called the number provided in the order that was connected to my Apple Pay. The number was not mine and I didn’t provide one in the first place. I have bank statement showing the charge, my Apple Pay shows the charge. Menufy didn’t care. They said they will not refund me and I need to dispute the charge with my bank. This is so unacceptable. Stay away from these thieves.

Developer Response
We are sorry to hear about the order mishap. For context, Menufy builds online ordering websites at the request of our restaurant partners. Once an order is placed, the restaurant is responsible for preparing a customer's meal. However, we tried investigating your claim but cannot find your order information based on your profile name. For further assistance regarding your order, contact our 24/7 support team by phone at (913) 738-9399 or by email at support@menufy.com. We apologize for any frustration and want to help if possible.
Horrible, stay far away
07/24/2023

SaltyDog1981

Ordered on Golden Palace website, Marion, IA. Two hours passes before I call the restaurant. They were no help. Said I need to deal with menufy myself. I think they should have did it since they told me the food had been picked up already. Call menufy and they say I cancelled the order. They had called the number provided in the order that was connected to my Apple Pay. The number was not mine and I didn’t provide one in the first place. I have bank statement showing the charge, my Apple Pay shows the charge. Menufy didn’t care. They said they will not refund me and I need to dispute the charge with my bank. This is so unacceptable. Stay away from these thieves.
Developer Response 07/28/2023
We are sorry to hear about the order mishap. For context, Menufy builds online ordering websites at the request of our restaurant partners. Once an order is placed, the restaurant is responsible for preparing a customer's meal. However, we tried investigating your claim but cannot find your order information based on your profile name. For further assistance regarding your order, contact our 24/7 support team by phone at (913) 738-9399 or by email at support@menufy.com. We apologize for any frustration and want to help if possible.
Points? Yea right
Jun 19

@kejah_09
I’ve been using Menufy for a minute and I’ve still yet to redeem any money that I’ve so called saved. It tells me to login in each time and some how manages to tell me what I’ve saved but I can’t access it nor am I giving ‘em the option to “apply my rewards” I probably won’t be using this app anymore because it’s pointless. I’ve found some of the websites prices are cheaper than what Menufy shows anyways smh. Do better Menufy
Points? Yea right
Jun 19

@kejah_09

I’ve been using Menufy for a minute and I’ve still yet to redeem any money that I’ve so called saved. It tells me to login in each time and some how manages to tell me what I’ve saved but I can’t access it nor am I giving ‘em the option to “apply my rewards” I probably won’t be using this app anymore because it’s pointless. I’ve found some of the websites prices are cheaper than what Menufy shows anyways smh. Do better Menufy

Minor UI update and performance tuning.

Version 3.0.4

Apr 21

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics