Flagstar Mobile Banking

Name: Flagstar Mobile Banking
Rating: 4.7 (19975 reviews)
Author: New York Community Bank

Finance

Free

20K Ratings
Age Rating

4+
Years
Category

Finance
Developer

New York Community Bank
Language

EN
English
Size

118.4
MB

Manage your money on the go with Flagstar Mobile Banking*. ON DEVICE ENROLLMENT: -Enroll for mobile banking and online banking directly from Flagstar Mobile Banking. -Once enrolled, you can use the credentials created to access both online banking and mobile banking. MANAGE YOUR ACCOUNTS: - Instant Balance - No need to even log in. - Fingerprint Login and Face ID - With compatible devices, now logging in has never been easier. - Mobile Alerts - Stay in touch with your finances by using account and security alerts. - Check Account Balances - Manage your accounts with real-time access to balances, transactions, and account activity. - Bill Pay - Pay your bills, view your e-Bills, and schedule payments. - Send Money with Zelle® - Send money to people you know, no matter where they bank.** - Mobile Deposit - Deposit checks easily and securely from anywhere at any time.*** - e-Statements and check images - View your account statements and cleared checks from your phone when it's convenient for you. - My Credit Score - Get instant access to your credit score, credit report, and more. - Card Controls - debit card management and spend tracking functionality. For more information visit us at flagstar.com. Disclosures *Not all devices supported. Available for eligible personal and business deposit account customers only. ** ©2024 Early Warning Services ,LLC. All rights reserved. Zelle® and the Zelle® marks are property of Early Warning Services ,LLC. Eligible U.S. bank account required. ***Not all devices supported. Personal customer checking and savings accounts only. Accounts must be in good standing.

Ratings & Reviews

4.7

out of 5

20K Ratings

The Bad Reviews are WRONG!
Feb 4

stutew
I really don’t understand all the negative reviews- the app and the bank have worked nearly flawlessly for me and my parents. The ONLY problem was we had to call on my mom’s account once to unlock Zelle. Everything else has worked very smoothly. I’ve had it for close to two years. My only suggestion is that they should make it clear that My Banking Direct uses the Flagstar app and doesn’t have its own app.
The Bad Reviews are WRONG!
Feb 4

stutew

I really don’t understand all the negative reviews- the app and the bank have worked nearly flawlessly for me and my parents. The ONLY problem was we had to call on my mom’s account once to unlock Zelle. Everything else has worked very smoothly. I’ve had it for close to two years. My only suggestion is that they should make it clear that My Banking Direct uses the Flagstar app and doesn’t have its own app.
App is not up to par for a bank
03/14/2024

Bellemoca
So the app barely works. It glitches way too often which is why I gave the app a rating of 2 stars. It freezes on certain functions. It keeps loading when I tap on the card function at the bottom menu. I had to set up Face ID twice cuz apparently it didn’t save my preference the last time. Stuff like that just isn’t working smoothly as you would hope a banking app would at this point. If you really need to get banking info on the go well it does that sometimes, I guess (if it doesn’t freeze on you) but I would use the website login instead to get stuff done until their IT gets the app going way better.And also the fact that you can’t get any of the loan info from Flagstar on this “new and improved”app is ridiculous. I should be able to go to one app for this bank and get mobile access to ALL accounts in one place. So yeah, ummm the mailed notice about this app being an “enhanced online banking and mobile app” is a straight up lie or this bank needs to sit down with their IT leadership and get real with them cuz it’s embarrassing.
App is not up to par for a bank
03/14/2024

Bellemoca

So the app barely works. It glitches way too often which is why I gave the app a rating of 2 stars. It freezes on certain functions. It keeps loading when I tap on the card function at the bottom menu. I had to set up Face ID twice cuz apparently it didn’t save my preference the last time. Stuff like that just isn’t working smoothly as you would hope a banking app would at this point. If you really need to get banking info on the go well it does that sometimes, I guess (if it doesn’t freeze on you) but I would use the website login instead to get stuff done until their IT gets the app going way better.And also the fact that you can’t get any of the loan info from Flagstar on this “new and improved”app is ridiculous. I should be able to go to one app for this bank and get mobile access to ALL accounts in one place. So yeah, ummm the mailed notice about this app being an “enhanced online banking and mobile app” is a straight up lie or this bank needs to sit down with their IT leadership and get real with them cuz it’s embarrassing.
Not a good app. Zero stars
01/23/2023

TeeShirt
When I click to see Statement it shows Loading and the screen flashes annoyingly as if you're in a disco! Then you can see pdf but nowhere does it show a way to Print or even download. The latest update did not help at all. Update: I called to see if someone in the bank could help... first you have to press 1 to get a callback because no one is available. Next you wait and speak to someone who has lousy headphones that you can barely hear but they can't help. You get transferred to someone else who has no idea how an iPad app works. You hang up and after much searching, find a download command. Press download and minutes later it still shows Loading but it's taking forever and quite possibly will never happen, so you give up. FYI, a glitch in their system sent me 5 emails saying my statement (for one account) is ready.Months later and app still does nothing but show Loading if I try to see statement.
Not a good app. Zero stars
01/23/2023

TeeShirt

When I click to see Statement it shows Loading and the screen flashes annoyingly as if you're in a disco! Then you can see pdf but nowhere does it show a way to Print or even download. The latest update did not help at all. Update: I called to see if someone in the bank could help... first you have to press 1 to get a callback because no one is available. Next you wait and speak to someone who has lousy headphones that you can barely hear but they can't help. You get transferred to someone else who has no idea how an iPad app works. You hang up and after much searching, find a download command. Press download and minutes later it still shows Loading but it's taking forever and quite possibly will never happen, so you give up. FYI, a glitch in their system sent me 5 emails saying my statement (for one account) is ready.Months later and app still does nothing but show Loading if I try to see statement.
Yep, More Problems...
12/30/2020

Mr. Gone
So I guess it’s my turn to get slammed by the issues plaguing others. The mobile app won’t let me in 95% of the time because of “my disc being full” (it’s not), or “connectivity issues” (I have none). Then when I try to go on the desktop app, even though it recognizes my user ID and password, it tries to force me to answer a security question. Problem is, the security question it’s asking me is not one of the ones I set up. The desktop app seems to have created it’s own question which I have no idea what the answer is. And I thought it was bad when the app stopped giving me the balance update messages I asked it to do (it stopped doing that about two years ago). This situation is seriously causing me to consider switching to Chase when the Chase across the street from my local NYCB opens. NYCB needs to get it’s act together immediately.
Yep, More Problems...
12/30/2020

Mr. Gone

So I guess it’s my turn to get slammed by the issues plaguing others. The mobile app won’t let me in 95% of the time because of “my disc being full” (it’s not), or “connectivity issues” (I have none). Then when I try to go on the desktop app, even though it recognizes my user ID and password, it tries to force me to answer a security question. Problem is, the security question it’s asking me is not one of the ones I set up. The desktop app seems to have created it’s own question which I have no idea what the answer is. And I thought it was bad when the app stopped giving me the balance update messages I asked it to do (it stopped doing that about two years ago). This situation is seriously causing me to consider switching to Chase when the Chase across the street from my local NYCB opens. NYCB needs to get it’s act together immediately.

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

Version 25.2.100 Feb 24

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: New York Community Bank
Size: 118.4 MB
Category: Finance
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.
Languages: English
Age Rating: 4+

4+

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