Your next personalized getaway is just a tap away. Download the Four Seasons App to connect with our hotels and resorts around the world. It’s service as mobile as you are.
You can use the Four Seasons App to:
• Easily manage and plan your trips with Four Seasons
• Discover our many destinations across the globe
• Book and track your activities with our new Itinerary feature
• Set your room preferences on your profile for the sleep of your dreams
• Chat with the hotel team through in-app messaging
• Browse the menus of our on-property restaurants and meet the Executive Chef
• Perfect your stay by ordering in-room dining, making spa appointments and more
Refreshed to be even easier to navigate. A new itinerary feature that allows you to easily see the activities you have booked with our concierge, and effortlessly chat to add, change or plan your trip.
Ratings and Reviews
Could be way better
As detailed and as perfect as FS hotels are, this app is the opposite. My main issue is that you cannot cancel or modify reservations in the app. A few more updates are necessary.
Not effective to uphold their standards of service
I am a committed and loyal four seasons guest. It is such a disappointment that they haven’t invested in a leading digital app service experience that matches what they do at their properties. This should be a seamless service experience to manage reservations, concierge, transportation, activities. Their after check in service could be phenomenal and intuitive (which I would love) if they gave me the right capability with the app. As of now it is merely a brochure with pretty photos and a mediocre booking system for hotel rooms. (This is the only negative review I have ever given FS)
I absolutely love this app when staying at the FS. Quick to respond to chat. I use it several times a day. In Asia, language can sometimes be tricky. Not with the app. Brilliant staff, brilliant app. Highly recommend.
- Four Seasons Hotels Ltd.
- 82.2 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2018 Four Seasons Hotels Limited
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With Family Sharing set up, up to six family members can use this app.