Etihad

Name: Etihad
Rating: 4.5 (17740 reviews)
Author: Etihad Airways

Book, Check-in & Travel Smart

Only for iPhone

Free

18K Ratings
Ages

4+
Years
Category

Travel
Developer

Etihad Airways
Language

EN
+ 19 More
Size

141.7
MB

iPhone

A brand-new travel companion for your trips. Book flights, check in, and manage your bookings seamlessly with the Etihad Airways app. Whether you're flying Economy, Business, or First, enjoy a hassle-free journey with mobile boarding passes at your fingertips, real-time flight status, and exclusive travel deals. Why Download the Etihad Airways App? - Flight Booking & Management – Easily search, book, and manage flights - Fast & Easy Check-in – Check in, select your seat, and download your mobile boarding pass. - Live Flight Status & Updates – Get real-time alerts on flight delays, gate changes, and departure times. - Upgrade & Add Extras – Choose your favorite seat, add lounge access, extra baggage, and Priority Boarding. - Exclusive Travel Deals – Find offers on flights in Economy, Business, and First. - Etihad Guest program – Manage your miles, check status, select and enjoy exclusive benefits. - Fly to Abu Dhabi & Beyond – Discover Abu Dhabi Stopover package, trending destinations, and top travel experiences. Download the Etihad Airways app now for effortless booking, easy check-in, and exclusive travel deals!

Ratings & Reviews

4.5

out of 5

18K Ratings

Excruciatingly painful app and painful call center process
05/14/2023

Vitman75
First up, the app is terrible. There have been numerous instances/excuses/updates in the past and the end user experience is poor. Just one example - I can’t even see the details of a previous booking, as it assumed I’m going to manage the booking. Try buying a ticket with miles on the app - Etihad seems to do everything it can to DISCOURAGE easy redemption of miles, and the website is no better. And the worst is having to call the call center for which YOU get charged because Etihad hasn’t made a proper app. And to top it all, it doesn’t seem that they care about feedback, either here, or in general. Not mention the Profiling at the airport by their staff - and if Etihad really takes things seriously, someone will contact me.
Excruciatingly painful app and painful call center process
05/14/2023

Vitman75

First up, the app is terrible. There have been numerous instances/excuses/updates in the past and the end user experience is poor. Just one example - I can’t even see the details of a previous booking, as it assumed I’m going to manage the booking. Try buying a ticket with miles on the app - Etihad seems to do everything it can to DISCOURAGE easy redemption of miles, and the website is no better. And the worst is having to call the call center for which YOU get charged because Etihad hasn’t made a proper app. And to top it all, it doesn’t seem that they care about feedback, either here, or in general. Not mention the Profiling at the airport by their staff - and if Etihad really takes things seriously, someone will contact me.
Don’t recommend at all, save your money and time
12/17/2022

Darshani kumar
Etihad canceled flights everyday saying they had technical problems, every day, every international flight. 4 different family members expressed same concern, being stranded in different cities or at airport from hours to 2-4 days sometimes. Also during these times, as I personally experienced that Etihad did not even provide water or a snack to stranded travelers whose flights they canceled without notice at last minute. The very few that got hotel booked due to days of delay we’re left without any information on when they will be reached, when will next flight be available. When they did reschedule, randomly people were assigned to fly to different destinations far off and waste 1-2 days going in loop to get to original destination. People who were needing medication suffered. People traveling due to emergency were not given any ear, nor prioritized, and left at customer service reply which didn’t help. Save money, time and agony. DON’T travel with Etihad.
Don’t recommend at all, save your money and time
12/17/2022

Darshani kumar

Etihad canceled flights everyday saying they had technical problems, every day, every international flight. 4 different family members expressed same concern, being stranded in different cities or at airport from hours to 2-4 days sometimes. Also during these times, as I personally experienced that Etihad did not even provide water or a snack to stranded travelers whose flights they canceled without notice at last minute. The very few that got hotel booked due to days of delay we’re left without any information on when they will be reached, when will next flight be available. When they did reschedule, randomly people were assigned to fly to different destinations far off and waste 1-2 days going in loop to get to original destination. People who were needing medication suffered. People traveling due to emergency were not given any ear, nor prioritized, and left at customer service reply which didn’t help. Save money, time and agony. DON’T travel with Etihad.
Not user friendly app.
03/01/2024

Sadeqoadah
It’s always been terrible but at least in the past I was able to do few things such as choosing my seat, since most my travel 14 hours flights and I need the extra leg room, and unfortunately since I been loyal customer for Etihad with gold status since 2011, yet never ever got any complimentary upgrade therefore it’s very important for me to choose my seat, with the new update I can’t do that either. As per the email sent to most frequent flyers there is new updates that is more benefits and friendly, not true at all same benefits nothing new, and the app is worst than before. You would think someone in Etihad will read all these comments and do something about it? Guess again, no one care in Etihad.

Developer Response
Hi Sadeqoadah, we certainly care for our guests' feedback. Moreover, when it comes from a frequent traveller. Please do send us a message via Facebook, Twitter (X) or Instagram, so we could guide you on how to take advantage of our loyalty programme when it comes to assigning seats. Thank you. *Luke
Not user friendly app.
03/01/2024

Sadeqoadah

It’s always been terrible but at least in the past I was able to do few things such as choosing my seat, since most my travel 14 hours flights and I need the extra leg room, and unfortunately since I been loyal customer for Etihad with gold status since 2011, yet never ever got any complimentary upgrade therefore it’s very important for me to choose my seat, with the new update I can’t do that either. As per the email sent to most frequent flyers there is new updates that is more benefits and friendly, not true at all same benefits nothing new, and the app is worst than before. You would think someone in Etihad will read all these comments and do something about it? Guess again, no one care in Etihad.
Developer Response 03/02/2024
Hi Sadeqoadah, we certainly care for our guests' feedback. Moreover, when it comes from a frequent traveller. Please do send us a message via Facebook, Twitter (X) or Instagram, so we could guide you on how to take advantage of our loyalty programme when it comes to assigning seats. Thank you. *Luke
Needs a LOT of work
Jul 18

Somesillyname1984
I appreciate that most of the design parts of the website and app are reasonably consistent but no airline—especially one used for international travel—should cause cold sweat when using it. Your website is atrociously bad when it comes to functionality. Slow, buggy and error prone. Your app decided it was going to populate my date of birth incorrectly without me touching it. And didn’t have my flight a full 24 hours after I booked it. Not confidence inducing. You folks have great service on your planes. Your online presence should reflect that!!

Developer Response
Hi there, this is concerning us. Feel free to reach out to us via any social media channels to better check this for you. *Elsa
Needs a LOT of work
Jul 18

Somesillyname1984

I appreciate that most of the design parts of the website and app are reasonably consistent but no airline—especially one used for international travel—should cause cold sweat when using it. Your website is atrociously bad when it comes to functionality. Slow, buggy and error prone. Your app decided it was going to populate my date of birth incorrectly without me touching it. And didn’t have my flight a full 24 hours after I booked it. Not confidence inducing. You folks have great service on your planes. Your online presence should reflect that!!
Developer Response Jul 20
Hi there, this is concerning us. Feel free to reach out to us via any social media channels to better check this for you. *Elsa

Bug fixes and performance improvements

Version 7.0.0

Dec 18

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The following data may be collected and linked to your identity:
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The following data may be collected but it is not linked to your identity:
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