Urban Sports Club

Name: Urban Sports Club
Rating: 4.4 (329 reviews)
Author: Urban Sports GmbH

Wellbeing Starts Here.

Only for iPhone

Free

329 Ratings
Ages

4+
Years
Category

Health & Fitness
Developer

Urban Sports GmbH
Language

EN
English
Size

75.5
MB

iPhone

Your All-in-One Sports and Wellness Membership At Urban Sports Club, we’re dedicated to nurturing both your physical and mental wellbeing. Our flexible membership gives you access to over 50 types of activities, ranging from fitness and yoga to swimming, team sports, wellness treatments, and much more. With more than 12,000 partner venues across Europe, you’ll always find the perfect way to support your health. Whether you’re aiming to reach your fitness goals with strength training, running, or cycling, or seeking balance through yoga, HIIT, meditation, or stretching, we have something for everyone. Plus, with our Live Online classes available on iPhone, iPad, or streamed to your TV via Apple TV, AirPlay, or Chromecast, you can prioritize your wellbeing anytime, anywhere. We’ve just redesigned the app to make your experience even better. - Sleek, New Design: A refreshed look and feel to enhance your user experience. - Improved Search: Find activities, locations, and classes faster than ever before. - Dark Mode: Switch between light and dark mode depending on your preference. - New Profile Section: A more dynamic and personalized profile to manage your activity. - Dynamic Visit Limits: Say goodbye to long check-in explanations. Now, a quick glance shows your remaining visits, tailored to your membership and usage. Our promise: you’ll never get bored with us. Discover new activities and keep your wellness journey exciting and fresh. Your wellbeing starts here!

Ratings & Reviews

4.4

out of 5

329 Ratings

Love the service, app needs work
04/27/2023

tn819
I find discovery to be clunky and inefficient in the app. Searches and parameters are not saved, and you never get spontaneous inputs or updates that something new and exciting related to your preferences is available. In fact, I don’t get the sense any preference is saved.There’s no ability to have more efficiency in the flow I used every day which is checking in at my favorites. Every time I go to a service provider I still have to pick what I’m doing. I do functional fitness at Crunch fit wedding every couple days and that flow remains super painful … validate my location is nearby and just let me do this in one click.Saving things that aren’t courses is also a mess.Finally, in what is clearly a deliberate design decision, you can’t freeze/pause membership in the app. Why not? Feels just cheap. Again, I am forced to consider why and it doesn’t feel like the app is thinking about me as a long term relationship but rather a user to trick for one more month accidental membership.I value the service offering though, and I think all these things are correctable and possibly unintentional, so I’ll review and update this if I see improvement on all 3 issues.

Developer Response
Hello, thank you for the review. We are happy to hear that you like our service! :) Thank you for your detailed feedback about the app it helps us to improve the product. Our product team is on it! Have a lovely day, Your Team from Urban Sports Club
Love the service, app needs work
04/27/2023

tn819

I find discovery to be clunky and inefficient in the app. Searches and parameters are not saved, and you never get spontaneous inputs or updates that something new and exciting related to your preferences is available. In fact, I don’t get the sense any preference is saved.There’s no ability to have more efficiency in the flow I used every day which is checking in at my favorites. Every time I go to a service provider I still have to pick what I’m doing. I do functional fitness at Crunch fit wedding every couple days and that flow remains super painful … validate my location is nearby and just let me do this in one click.Saving things that aren’t courses is also a mess.Finally, in what is clearly a deliberate design decision, you can’t freeze/pause membership in the app. Why not? Feels just cheap. Again, I am forced to consider why and it doesn’t feel like the app is thinking about me as a long term relationship but rather a user to trick for one more month accidental membership.I value the service offering though, and I think all these things are correctable and possibly unintentional, so I’ll review and update this if I see improvement on all 3 issues.
Developer Response 05/02/2023
Hello, thank you for the review. We are happy to hear that you like our service! :) Thank you for your detailed feedback about the app it helps us to improve the product. Our product team is on it! Have a lovely day, Your Team from Urban Sports Club
Changed my life.
04/14/2024

Krtibdewal
I used to have a gym subscription before this. And call it monotony, but it took a lot for me to be excited about being regular. Urban sports changed that for me. For the past 2 months, I’ve tried out many forms that would’ve been out of reach for me. I explored how Yoga was something I loved, cold baths that changed how I felt after a shower, and so much more.Also the late fee, although stinks - is such a great tool to keep you from cancelling. There’s always a few things the app can do better on, but I love the product and the experience. Can’t recommend it enough!

Developer Response
Dear,We are pleased to hear that you are getting the most out of your Urban Sports Club app and discovering new sports every day.It's true that our app democratizes access to certain sports, and that's what it's all about!We hope you continue to enjoy all the possibilities that your subscription has to offer.We wish you a sporty day,Your Urban Sports Club team
Changed my life.
04/14/2024

Krtibdewal

I used to have a gym subscription before this. And call it monotony, but it took a lot for me to be excited about being regular. Urban sports changed that for me. For the past 2 months, I’ve tried out many forms that would’ve been out of reach for me. I explored how Yoga was something I loved, cold baths that changed how I felt after a shower, and so much more.Also the late fee, although stinks - is such a great tool to keep you from cancelling. There’s always a few things the app can do better on, but I love the product and the experience. Can’t recommend it enough!
Developer Response 04/17/2024
Dear,We are pleased to hear that you are getting the most out of your Urban Sports Club app and discovering new sports every day.It's true that our app democratizes access to certain sports, and that's what it's all about!We hope you continue to enjoy all the possibilities that your subscription has to offer.We wish you a sporty day,Your Urban Sports Club team
Worst designed app I use
09/19/2020

SebiHS
The only reason why I use this app, is because I actually genuinely like Urban Sports. But the design and usability of the app is an absolute disgrace for a modern “start up”. You should rebuild everything from the ground up - if you can’t do it yourself find a good agency, invest some money, and fix this. There is so much potential but this is shameful how un-usable the app is. If you don’t fix this soon I might cancel my subscription.
Worst designed app I use
09/19/2020

SebiHS

The only reason why I use this app, is because I actually genuinely like Urban Sports. But the design and usability of the app is an absolute disgrace for a modern “start up”. You should rebuild everything from the ground up - if you can’t do it yourself find a good agency, invest some money, and fix this. There is so much potential but this is shameful how un-usable the app is. If you don’t fix this soon I might cancel my subscription.
Great service with a terrible app
05/09/2022

heater06
Love my membership, but the app stinks. Filter function and venue search consistently don’t show results that are perfectly easy to find on the website, which means you need to favorite or schedule them there just to find them in the app.

Developer Response
Hello,thank you for your review.Firstly, great to hear, that you are happy with our service. We are constantly working on improving the App and all the features. We appreciate your Feedback regarding that.Have a lovely day!Sunny greetings from BerlinYour Urban Sports Club Team
Great service with a terrible app
05/09/2022

heater06

Love my membership, but the app stinks. Filter function and venue search consistently don’t show results that are perfectly easy to find on the website, which means you need to favorite or schedule them there just to find them in the app.
Developer Response 05/11/2022
Hello,thank you for your review.Firstly, great to hear, that you are happy with our service. We are constantly working on improving the App and all the features. We appreciate your Feedback regarding that.Have a lovely day!Sunny greetings from BerlinYour Urban Sports Club Team

Dear Member, Our new version is here. What’s new: New check-in confirmation screen Improved check-in experience with PIN code Enjoy the update!

Version 7.4.0

Dec 15

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

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Category
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Age Rating
Copyright

Developer Website

Privacy Policy

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Urban Sports Club

Wellbeing Starts Here.

Ratings & Reviews

What’s New

Version 7.4.0

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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