Your All-in-One Sports and Wellness Membership
At Urban Sports Club, we’re dedicated to nurturing both your physical and mental wellbeing. Our flexible membership gives you access to over 50 types of activities, ranging from fitness and yoga to swimming, team sports, wellness treatments, and much more. With more than 12,000 partner venues across Europe, you’ll always find the perfect way to support your health.
Whether you’re aiming to reach your fitness goals with strength training, running, or cycling, or seeking balance through yoga, HIIT, meditation, or stretching, we have something for everyone. Plus, with our Live Online classes available on iPhone, iPad, or streamed to your TV via Apple TV, AirPlay, or Chromecast, you can prioritize your wellbeing anytime, anywhere.
We’ve just redesigned the app to make your experience even better.
- Sleek, New Design: A refreshed look and feel to enhance your user experience.
- Improved Search: Find activities, locations, and classes faster than ever before.
- Dark Mode: Switch between light and dark mode depending on your preference.
- New Profile Section: A more dynamic and personalized profile to manage your activity.
- Dynamic Visit Limits: Say goodbye to long check-in explanations. Now, a quick glance shows your remaining visits, tailored to your membership and usage.
Our promise: you’ll never get bored with us. Discover new activities and keep your wellness journey exciting and fresh. Your wellbeing starts here!
I find discovery to be clunky and inefficient in the app. Searches and parameters are not saved, and you never get spontaneous inputs or updates that something new and exciting related to your preferences is available. In fact, I don’t get the sense any preference is saved.There’s no ability to have more efficiency in the flow I used every day which is checking in at my favorites. Every time I go to a service provider I still have to pick what I’m doing. I do functional fitness at Crunch fit wedding every couple days and that flow remains super painful … validate my location is nearby and just let me do this in one click.Saving things that aren’t courses is also a mess.Finally, in what is clearly a deliberate design decision, you can’t freeze/pause membership in the app. Why not? Feels just cheap. Again, I am forced to consider why and it doesn’t feel like the app is thinking about me as a long term relationship but rather a user to trick for one more month accidental membership.I value the service offering though, and I think all these things are correctable and possibly unintentional, so I’ll review and update this if I see improvement on all 3 issues.
Developer Response
Hello, thank you for the review. We are happy to hear that you like our service! :) Thank you for your detailed feedback about the app it helps us to improve the product. Our product team is on it! Have a lovely day, Your Team from Urban Sports Club
Changed my life.
Krtibdewal
I used to have a gym subscription before this. And call it monotony, but it took a lot for me to be excited about being regular. Urban sports changed that for me. For the past 2 months, I’ve tried out many forms that would’ve been out of reach for me. I explored how Yoga was something I loved, cold baths that changed how I felt after a shower, and so much more.Also the late fee, although stinks - is such a great tool to keep you from cancelling. There’s always a few things the app can do better on, but I love the product and the experience. Can’t recommend it enough!
Developer Response
Dear,We are pleased to hear that you are getting the most out of your Urban Sports Club app and discovering new sports every day.It's true that our app democratizes access to certain sports, and that's what it's all about!We hope you continue to enjoy all the possibilities that your subscription has to offer.We wish you a sporty day,Your Urban Sports Club team
Worst designed app I use
SebiHS
The only reason why I use this app, is because I actually genuinely like Urban Sports. But the design and usability of the app is an absolute disgrace for a modern “start up”. You should rebuild everything from the ground up - if you can’t do it yourself find a good agency, invest some money, and fix this. There is so much potential but this is shameful how un-usable the app is. If you don’t fix this soon I might cancel my subscription.
Amateur level app
Flak-age
The app is absolutely terrible but perhaps it is made by a small team without UX designers. Or perhaps nobody that works at this company has ever tried to use the app. For example if you want to find a venue on the map it won’t show up if you search by name unless you adjust the zoom which is an insane UX decision that makes zero sense. Why would a user want to zoom around on this aweful map with tiny markers to try to find venues? If I type the name it should just come up - this is incredibly basic UX that whoever designed or product manages this app seems to not understand at all. Even worse is that if you do set the correct zoom then it still doesn’t automatically show up unless you click on a tiny map marker!Just incomprehensible how a company could make a UI that is so unbelievably poorly designed. Any 13 year old kid or AI agent could design something better in under a day.
Hello there! We've been working on some updates to make your app experience even better.
Here's what's new:
Check-in improvements: We've streamlined the check-in process to get you to your activity quicker. The scanner button returns! So you can open the scanner directly if you want.
Snooze Ratings: We've added an option to pause the ratings, giving you more control.
Schedule fix: Your class list now refreshes the moment you book or cancel an activity, so it's always up-to-date.
Clearer Guidance: Our error messages are now more helpful. If you hit a daily booking limit or need to add a profile photo, you'll get a direct link to fix it right away.
Visual Polish: We've tidied up the app with refreshed illustrations, updated buttons, and polished text for a cleaner, more consistent look.
Help Center Access: We fixed a broken link to the Help Center. Now you can get the answers you need without any detours.
We hope you enjoy the new improvements! Your feedback helps us get better.
Version 7.10.2
The developer, Urban Sports GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
User Content
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Search History
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
