ISL Light 4+

Remote Support and Access

ISL Online

Designed for iPad

    • 3.8 • 11 Ratings
    • Free

Screenshots

Description

Share the screen of your iPhone or iPad with a remote technician to receive technical support or use your iOS device to remotely control any Windows, Mac, or Linux computer.

Receive technical support:
Whenever you need help with your iPhone or iPad, just share the screen of your iOS device with your help desk technician to receive efficient remote support.

Provide remote support:
Provide technical assistance to remote users by connecting to any Windows, Mac or Linux computer from your iPhone or iPad.

Access unattended computers:
Remotely access your unattended computers from your iPhone or iPad. Just install ISL Online's remote access agent to your computer and access it remotely at any time.

Features:
- Real-time iOS screen sharing
- Access remote computers, phones or tablets via WiFi/3G/LTE
- View remote screen
- Switch between multiple monitors
- Automatically adjusted Screen resolution
- Remotely control computer's keyboard and mouse
- Use special keys such as Ctrl, Alt, Windows® and function keys
- Send commands such as Ctrl+Alt+Del to remote computer
- Switch between left and right mouse click
- Reboot a remote computer and instantly resume the remote connection
- ISSC Turbo Desktop Sharing
- Text-chat with a remote user
- Sessions are secured by symmetrical AES 256-bit end-to-end encryption

NOTE:
To receive support, you can join a session without logging in. To provide support or to access unattended computers, you will need a valid ISL Online account.

About:
ISL Online is one of the pioneers of the remote desktop support industry. Since 2003, ISL Online has been providing remote control software to IT professionals and help desk technicians across 100 countries, with Japan being the strongest market. Delivered via the cloud or on-premises, ISL Online software allows users to access and control any Windows, Mac or Linux computer or a mobile device to provide ad hoc technical support or to manage systems remotely.

What’s New

Version 4.4.2147.9

Fixed a crash of ISL Light application when trying to join a session while a call is active.

Ratings and Reviews

3.8 out of 5
11 Ratings

11 Ratings

lwnc ,

Good alternative to Logmein and Teamviewer

I can access any device unattended, or provide remote help easy with ISL. Pricing is a lot less than in the past and available monthly now. It was easy to start a trial in the app download.

Vampyrvet ,

What’s the point of a mobile app if half the features don’t work?

I installed the mobile app so I could remote into work without having to go to my desktop computer, but the mobile app is so frustrating that it’s nearly worthless. I’m logging in from my iPad, but I can’t use my bluetooth keyboard to type anything because ISL doesn’t recognize the input. So, I have to use the pop-up keyboard, which covers half the screen. Also, there is no way to copy & paste text. This app needs an update!!!

H2_Hummer ,

Remote into PC/Mac from iPhone

Impressed with how easy it was to set up and remote into my Mac. Even worked great over LTE.

App Privacy

The developer, ISL Online, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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